Job Title: Sales Manager

Company: Financial Debt Recovery Ltd.
Location: 40 West Wilmot, Richmond Hil, ONT.
Salary: From $75K plus commission
Reports To: Chief Executive Officer / CEO

About Financial Debt Recovery Ltd.

Financial Debt Recovery Ltd. is a trusted provider of compliant, ethical, and results-driven debt recovery and financial services. We support banks, lenders, utilities, and financial institutions through scalable BPO-enabled recovery and managed services, operating within highly regulated financial environments.

Role Overview

The Director of Sales will lead revenue growth and market expansion across the financial sector, with a strong focus on BPO, outsourcing, and managed service solutions. This role requires a senior sales leader with deep experience selling into regulated financial environments, capable of closing complex, enterprise-level outsourcing agreements and building long-term strategic partnerships.

Key Responsibilities

Sales Strategy & Leadership

• Develop and execute a sales strategy focused on financial sector clients, including banks, lenders, utilities, fintechs, and credit providers
• Define revenue targets, sales KPIs, and performance metrics aligned with BPO and managed service offerings
• Lead, coach, and scale a high-performing sales and business development team
• Build scalable sales frameworks to support long-term financial sector growth

Financial Sector Business Development

• Drive new business acquisition within the financial services and credit markets
• Identify, pursue, and close high-value BPO, outsourcing, and managed service contracts
• Lead complex sales cycles involving procurement, legal, risk, and compliance stakeholders
• Develop and maintain executive-level relationships with C-suite and senior decision-makers

BPO & Outsourcing Solutions

• Partner closely with operations to align financial-sector client needs with BPO delivery models
• Translate operational, compliance, and recovery capabilities into compelling value propositions
• Support solution design, pricing models, SLAs, and transition planning
• Ensure smooth transition from sales to delivery post-contract

RFPs, Tenders & Proposals

• Lead and contribute to financial sector RFPs, tenders, and outsourcing proposals
• Ensure submissions clearly articulate value, compliance, governance, and ROI
• Collaborate with marketing, compliance, legal, and operations teams

Market & Stakeholder Engagement

• Represent Financial Debt Recovery Ltd. at financial services and outsourcing industry events
• Monitor regulatory, market, and competitor developments impacting financial sector clients
• Collaborate with marketing to strengthen brand positioning within the financial services market

Sales Operations & Governance

• Own pipeline management, forecasting, and revenue reporting
• Ensure CRM accuracy and data-driven sales decisions
• Maintain high standards of governance, risk awareness, and ethical selling

Compliance & Risk Management

• Ensure all sales activities comply with financial services regulations and internal policies
• Promote a culture of compliance, transparency, and client-centricity

Qualifications & Experience

• Bachelor’s degree in Business, Finance, Marketing, or related field (MBA preferred)
• Extensive experience selling BPO, outsourcing, or managed services within the financial sector
• Proven track record closing large, complex, multi-year financial services contracts
• Strong understanding of financial services regulation, compliance, and governance
• Experience working with banks, lenders, utilities, fintechs, or regulated credit environments

Skills & Competencies

• Strategic sales leadership with strong financial and commercial acumen
• Deep knowledge of BPO delivery models in regulated financial environments
• Exceptional negotiation, presentation, and stakeholder management skills
• Ability to align sales strategy with operational and compliance requirements
• Results-driven mindset focused on sustainable, compliant growth

What We Offer

• Competitive executive compensation package (base salary + performance incentives)
• Opportunity to shape and grow financial sector and BPO-led sales offerings
• Senior leadership role with direct influence on company growth strategy
• Collaborative, compliance-driven, high-performance culture

How to Apply

Please submit a CV and cover letter highlighting relevant financial sector and BPO sales leadership experience.

Financial Debt Recovery LTD. Limited is an equal opportunity employer. We are committed to fostering an inclusive, accessible environment, where all employees feel valued, respected, and supported. If you require accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation(s), please let us know and we will work with you to meet your needs.