Posted Nov 5th, 2025 in Careers

Currently, Youngs Insurance Brokers has a rewarding career opportunity for the position of Personal Lines Underwriter at our Welland location.

Locations: Welland

Deadline: December 31, 2025

Expected Start Date: January 12, 2026

Department: Personal Lines

Title: Personal Lines Underwriter

Position Type: Full-time

Position

Youngs Insurance Brokers Inc. is hiring a Personal Lines Underwriter at their Head Office located in Welland. (Once the training period is completed, you have the option between the St. Catharines / Niagara Falls office ) This full-time position oversees the customer service and policy retention of existing client accounts for an established portfolio. If you are a client-driven individual, our growing team wants you! Join Youngs Insurance and continue to develop your professional career in a growing industry with countless opportunities.

As a Personal Lines Underwriter, you will review, approve, and process new applications for automobile and home insurance policies. In this position, you will work with our production and service staff to assist in the placement of insurance for our customers. You will develop good working relationships with our insurance partners and their underwriting departments to ensure that insurance policies are issued promptly and within approved guidelines.

Accountabilities

• Triage a high volume of incoming applications.
• Review and assess applications for completeness, accurate rating, and pricing.
• Collect missing information required to underwrite new applications.
• Ensure records and relevant documentation is collected to assist in the application approval or decline process.
• Review and analyze insurance history reports to confirm rating accuracy.
• Ensure compliance with binding authority.
• Maintain rating integrity and appropriate risk classification when issuing policies.
• Develop an understanding of core insurance products and company guidelines.
• Work collaboratively with all departments and team members to ensure expected service levels are maintained.
• Monitor team-work queues to ensure applications are processed within service level standard.

Education/Experience

• Industry Experience

Licence/Certification

• RIBO / Industry experience (not required, preferred)

Knowledge & Qualifications

• Post-secondary education
• Insurance industry experience is preferred.
• Familiarity with insurance products.
• Knowledge of underwriting guidelines and binding authority.
• Experience with industry system platforms, web portals and quoting systems.
• Critical thinking with an analytical mindset and exemplary attention to detail.
• Sound judgment and the demonstrated ability to make independent decisions.
• Ability to collaborate with peers as well as the ability to work well independently.
• Efficient computer skills with the ability to navigate multiple screens and system platforms.
• Proficient in Outlook, Excel, and Word.
• Ability to prioritize multiple tasks and thrive in a busy environment.
• Excellent verbal and written skills with strong attention to detail and accuracy.

What We Look For

We look for new hires who want to grow with the company and have a genuine desire to contribute to workplace culture and the success of the business.

• A willingness to learn and to develop in the role.
• Self-motivation with exceptional organizational and time management skills.
• Proven ability to work well under pressure in a fast-paced, high-volume setting.
• Computer savvy, Microsoft Office proficiency, excellence in keyboarding.
• Effective oral and written communication skills.

Benefits

• Casual dress
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended healthcare
• Life insurance
• On-site parking
• Paid time off
• Complimentary day off on birthday
• RRSP match program
• Vision care

At Youngs Insurance Brokers Inc., for over 110 years, our mission is and has always been to ensure we provide our clients with the finest insurance protection available. We are committed to the social and economic well-being of our partners, employees, community, and province, and continue to strive for uncompromised excellence!

We are proudly one of Ontario's largest independently owned insurance brokerages, offering auto, home, commercial, life, employee benefits, RRSP program, group insurance – "protecting everything that matters to you!"

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We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Youngs Insurance is an Equal Employment Opportunity Employer. If you need special assistance or accommodation to apply for a job posting, please contact Kate Doucette, Human Resources Manager at kdoucette@youngsinsurance.ca About Youngs Insurance Brokers Inc. Since its inception, Youngs Insurance Brokers has been dedicated to providing clients with innovative insurance solutions that maximize premium savings and policy coverage while providing access to a variety of risk protection options.

At the core of our values, we strive to provide unparalleled service to every client we have the privilege of serving. Our mission is to go above and beyond, ensuring that our clients receive nothing but the very best. We seek out innovative solutions to incorporate into each client’s insurance program to maximize premium savings and policy coverage.

We are committed to providing insurance products solely through stable, dependable insurance carriers with a consistent vision of personalized service.

As independent brokers, we are mindful of the trust our clients place in us to handle their insurance portfolio and we always strive to achieve the highest level of client satisfaction.

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