Location: Toronto ON Canada (Hybrid)

In this position, you’ll be based in the Toronto ON Canada office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Your working hours will be 37.5 hours a week, Monday to Friday with hours typically from 8.30am to 5.00pm, however overtime is required. Find out more about our flexible work culture at computershare.com/flex.

This recruitment is for an open position.

We give you a world of potential

Do you like to be prepared and assist in organizing others?

Computershare has a great opportunity for you to provide excellent support for Project Managers as an Operations Mandatory Complex Project Administrator .

The Corporate Actions Department, part of Issuer Services, is organized into two key groups: a front-office team responsible for client-facing activities and a back-office operations team that provides essential support. This Complex Administrator role is part of the back-office operations group and is responsible for processing items related to Corporate Action events that have gone effective. The role involves monitoring and processing incoming items to ensure all transactions are completed within prescribed deadlines and in line with client expectations. In addition, the Project Administrator is responsible for various tasks, including—but not limited to—setting up internal systems to support client events, preparing and auditing payments, managing smaller projects, conducting research, and resolving escalations as assigned.

This position is a great place to be at Computershare as it directly affects the outcome of our internal client.

A role you will love

We are a global business with an entrepreneurial spirit, and we are proud of that. What that comes with is a fast-paced environment and lots of change so you will be resilient in nature and able to adapt quickly and embrace the pace of change we often work at.

The Complex Administrator role sits within the back-office operations group and is responsible for the day-to-day processing of both simple and complex transactions for Corporate Action events that have gone effective. This includes reviewing documents submitted by shareholders, classifying items to the appropriate transactions, processing exchanges in SCRIP, handling maintenance requests, and completing quality audits for peers. The role also involves monitoring and processing incoming items to ensure all transactions are completed within prescribed deadlines and in line with client expectations. Additional responsibilities include weekly reject letter printing and mailing, setting up internal systems to support client events, preparing and auditing payments, managing smaller projects, conducting research, and resolving escalations as assigned.

It’s okay if you don’t know everything about the role the Operations Project Administrator position plays at Computershare. As-long-as you have the acumen for this position, Computershare will engage you with an on-the-job approach to training, which generally lasts about 3 months.

Some of your key responsibilities will include:

• Process transactions on Corporate Action events that have gone effective to ensure accurate and timely completion within prescribed deadlines.
• Review and classify documents submitted by shareholders to correctly allocate items to appropriate transactions.
• Monitor and process incoming items related to Corporate Actions to maintain workflow efficiency and meet client expectations.
• Conduct quality audits on peer transactions to uphold accuracy and reduce processing errors.
• Manage maintenance requests and weekly reject letters to ensure timely resolution and proper communication with stakeholders.
• Research and resolve escalations to provide accurate solutions and maintain client confidence. Prepare and audit payments for Corporate Action events to ensure compliance with client instructions and internal controls.

Extended work hours are a necessary part of the job based on client and regulatory requirements.

What will you bring to the role?

As you’ve probably gathered by now, we are looking for somebody with a real passion for details – someone who enjoy assisting others.

Other key skills required for the role include:

• University or College degree in Commerce, Finance, Business Administration or equivalent (preferred).
• Canadian Securities Course (preferred)
• 2 – 3 years progressive stock transfer experience (required)
• Excellent communication and organization skills.
• Possess a good understanding of the operational processes and terminology used and the Corporate Actions event lifecycle
• The ability to take initiative, with a flexible and proactive approach to tasks.
• Numeracy and problem solving
• Knowledge of SharePoint, Cosmos Company and SCRIP (preferred) Proficient with Microsoft Office suite, especially Excel (preferred)

If this sounds like an opportunity and organization, you’d love to be part of, apply today!

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future. Visit computershare.com/CanadaBenefits for details.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

Compensation. The typical base pay range for this role is $53,000 - $58,000 CAD/yearly. This base pay range is specific to Toronto and may not be applicable to other locations.

Computershare will use data analytics and artificial intelligence systems to help recruiters analyze and assess candidate and application information. These systems make our application and review process more efficient and assist our team in identifying candidates based on professional qualifications, skills and experience commensurate with the role applied for. All outputs from the systems are evaluated by our recruiters and are not the sole source of whether to consider a candidate for employment.

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