Field Account Executive, Retail SMB, New Business (Toronto)
About the role
About The Role Join Shopify's SMB Acquisition team as an Account Executive and be the catalyst for business transformation. Work alongside entrepreneurs to craft commerce strategies that scale e-commerce and brick-and-mortar operations. This role is for driven sales professionals eager to help small businesses succeed. You'll independently source sales opportunities and navigate complex stakeholder landscapes throughout the sales cycle. Your expertise will shape Shopify’s Revenue organization, driving mentorship and strategic innovation to reach more merchants. Forge powerful partnerships that redefine merchant success in a dynamic, growth-oriented environment. At Shopify, your craft is valued and your career path is paved with continuous opportunities for learning and development.
Key Responsibilities:
- Engage with prospects to understand their unique business goals, challenges, and needs, and provide tailored Shopify solutions to help them grow.
- Develop and implement strategic plans to identify and target potential customers within the SMB segment.
- Lead outreach efforts through door-knocking, cold calls, and emails to qualify leads and generate interest in Shopify’s offerings.
- Manage a comprehensive sales cycle from initial contact through contract signature, maintaining an accurate pipeline of opportunities.
- Collaborate closely with cross-functional teams, including marketing, solution engineering, and customer success, to enhance client engagements and outcomes.
- Stay informed about the latest product features, industry trends, and market dynamics to provide the best possible advice and service to merchants.
- Actively source and build your sales pipeline, demonstrating a proactive approach to forecasting and setting priorities.
Qualifications:
- Proven field AE experience, particularly with face-to-face sales techniques such as cold calling and door-knocking.
- Results-oriented and driven by hunger for success, with the determination to pursue leads and close deals.
- Strong communication and interpersonal skills, capable of building trusting relationships and effectively conveying the value of Shopify’s offerings.
- Ability to navigate complex sales cycles and engage with multiple stakeholders, including C-level executives.
- Experience with POS technology/eCommerce preferred.
- Self-motivated with a consultative and solutions-oriented mindset.
- Experience working in New Business Sales & Sales Development
- Experience selling or having in-depth knowledge of one or more of the following industries: Ecommerce, Fintech, Retail, Hospitality
- Previous experience selling POS systems is a plus
- Experience with MEDDICC, BANT, and Challenger sales methodologies is a plus
- Experience managing a specific territory
Ready to drive growth in the SMB landscape? Join the team that's making commerce better for everyone. About Shopify Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.
This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.
About You Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.
Before you apply, consider if you can:
- Care deeply about what you do and about making commerce better for everyone
- Excel by seeking professional and personal hypergrowth
- Keep up with an unrelenting pace (the week, not the quarter)
- Be resilient and resourceful in the face of ambiguity and thrive on change
- Bring critical thought and opinion
- Use AI tools reflexively as part of your fundamental workflow
- Embrace differences and disagreement to get shit done and move forward
- Work digital-first for your daily work
We hire people, not resumes. If you think you’re right for the role, apply now. About Shopify Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.
This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.
About You Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.
Before you apply, consider if you can:
- Care deeply about what you do and about making commerce better for everyone
- Excel by seeking professional and personal hypergrowth
- Keep up with an unrelenting pace (the week, not the quarter)
- Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
- Bring critical thought and opinion
- Use AI tools reflexively as part of your fundamental workflow
- Embrace differences and disagreement to get shit done and move forward
- Work digital-first for your daily work
About Shopify
Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for reliability, while delivering a better shopping experience for consumers everywhere. Shopify powers millions of businesses in more than 175 countries and is trusted by brands such as Allbirds, Gymshark, PepsiCo, Staples, and many more.
Find all our jobs here: www.shopify.com/careers
Field Account Executive, Retail SMB, New Business (Toronto)
About the role
About The Role Join Shopify's SMB Acquisition team as an Account Executive and be the catalyst for business transformation. Work alongside entrepreneurs to craft commerce strategies that scale e-commerce and brick-and-mortar operations. This role is for driven sales professionals eager to help small businesses succeed. You'll independently source sales opportunities and navigate complex stakeholder landscapes throughout the sales cycle. Your expertise will shape Shopify’s Revenue organization, driving mentorship and strategic innovation to reach more merchants. Forge powerful partnerships that redefine merchant success in a dynamic, growth-oriented environment. At Shopify, your craft is valued and your career path is paved with continuous opportunities for learning and development.
Key Responsibilities:
- Engage with prospects to understand their unique business goals, challenges, and needs, and provide tailored Shopify solutions to help them grow.
- Develop and implement strategic plans to identify and target potential customers within the SMB segment.
- Lead outreach efforts through door-knocking, cold calls, and emails to qualify leads and generate interest in Shopify’s offerings.
- Manage a comprehensive sales cycle from initial contact through contract signature, maintaining an accurate pipeline of opportunities.
- Collaborate closely with cross-functional teams, including marketing, solution engineering, and customer success, to enhance client engagements and outcomes.
- Stay informed about the latest product features, industry trends, and market dynamics to provide the best possible advice and service to merchants.
- Actively source and build your sales pipeline, demonstrating a proactive approach to forecasting and setting priorities.
Qualifications:
- Proven field AE experience, particularly with face-to-face sales techniques such as cold calling and door-knocking.
- Results-oriented and driven by hunger for success, with the determination to pursue leads and close deals.
- Strong communication and interpersonal skills, capable of building trusting relationships and effectively conveying the value of Shopify’s offerings.
- Ability to navigate complex sales cycles and engage with multiple stakeholders, including C-level executives.
- Experience with POS technology/eCommerce preferred.
- Self-motivated with a consultative and solutions-oriented mindset.
- Experience working in New Business Sales & Sales Development
- Experience selling or having in-depth knowledge of one or more of the following industries: Ecommerce, Fintech, Retail, Hospitality
- Previous experience selling POS systems is a plus
- Experience with MEDDICC, BANT, and Challenger sales methodologies is a plus
- Experience managing a specific territory
Ready to drive growth in the SMB landscape? Join the team that's making commerce better for everyone. About Shopify Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.
This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.
About You Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.
Before you apply, consider if you can:
- Care deeply about what you do and about making commerce better for everyone
- Excel by seeking professional and personal hypergrowth
- Keep up with an unrelenting pace (the week, not the quarter)
- Be resilient and resourceful in the face of ambiguity and thrive on change
- Bring critical thought and opinion
- Use AI tools reflexively as part of your fundamental workflow
- Embrace differences and disagreement to get shit done and move forward
- Work digital-first for your daily work
We hire people, not resumes. If you think you’re right for the role, apply now. About Shopify Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.
This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.
About You Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.
Before you apply, consider if you can:
- Care deeply about what you do and about making commerce better for everyone
- Excel by seeking professional and personal hypergrowth
- Keep up with an unrelenting pace (the week, not the quarter)
- Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
- Bring critical thought and opinion
- Use AI tools reflexively as part of your fundamental workflow
- Embrace differences and disagreement to get shit done and move forward
- Work digital-first for your daily work
About Shopify
Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for reliability, while delivering a better shopping experience for consumers everywhere. Shopify powers millions of businesses in more than 175 countries and is trusted by brands such as Allbirds, Gymshark, PepsiCo, Staples, and many more.
Find all our jobs here: www.shopify.com/careers