About the role
About Us_
// At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel.
The Role_
// Masabi is hiring a Chief Architect, a collaborative, hands-on technical leader to guide our architectural strategy and shape the future of our multi-tenant SaaS platform.
You’ll be our go-to technical partner: trusted for clarity, systems thinking, and your ability to bring people with you. Working closely with our CPO and VP of Engineering, you’ll ensure our architecture supports scale, resilience, and developer experience, while staying grounded in day-to-day delivery.
You’ll lead and mentor our team of Principal Engineers, embed clear architectural standards, and champion the thoughtful adoption of AI/ML across our platform and engineering practices.
Location_
// This is a remote leadership role, only open to candidates based in Canada (Eastern Time Zone) . Occasional travel may be required for planning sessions, strategic customer engagements, or team events.
Responsibilities_
Architectural Leadership
- Shape and evolve our architectural vision and principles
- Guide the direction of our SaaS platform, with a focus on AI, data, and scale
- Embed reliability, security, and performance into core design decisions
- Stay engaged with the stack, driving standards, not bottlenecks
- Support confident delivery across squads through partnership and alignment
AI Enablement & Innovation
- Champion Data and AI development, guiding standards, contributing to code, and enabling scalable, responsible implementation
- Guide responsible implementation and tooling adoption
- Help teams identify AI-powered capabilities that can scale
Team & Technical Influence
- Mentor and coach Principal Engineers and foster cross-team alignment
- Collaborate with Product and Engineering leadership to align platform strategy with technical sustainability and scale
- Promote inclusive, technically excellent, and sustainable delivery culture
Security & Compliance
- Work with platform and security teams to meet standards (SOC2, ISO27001, PCI)
- Embed secure-by-design and observability practices
Our Stack_
- Kotlin, TypeScript, Python, Vue/Nuxt, KrakenD, Ktor, AWS (Fargate, Lambda, DynamoDB), Kafka, GitLab CI, Terraform, OpenTelemetry
- AI Tools: JetBrains Junie, GitLab Duo, CodeRabbit, ChatGPT, Gemini, Microsoft Copilot, Amazon Q
About You_
- Hands-on, empathetic technical leader, experienced in distributed systems, platform-scale SaaS, and architectural ownership
- Someone who thrives in cross-functional environments and can communicate clearly with engineers, product managers, and commercial stakeholders alike
- Experience working in high-availability, regulated, or security-conscious environments
- Passionate about AI/ML and data-driven engineering, whether in product, tooling, or ops
- Mentored senior engineers and driven technical alignment in growing orgs
- Someone who leads with empathy, humility, and pragmatism
Desireble_
- Mobility, fintech, or fare payments experience
- Platform re-architecture or M&A exposure
- Open-source or architecture community involvement
Whoever You Are, Just Be Yourself_
// We welcome applications from underrepresented backgrounds and encourage you to share your pronouns at any stage. Together, we simplify journeys, remove barriers, and improve daily life for millions.
Why Join Masabi?
- Driven by Purpose – We believe in journeys made simple. The work isn’t always easy, but the best things never are.
- Encouraged to Accelerate – Masabi is going places and our people are in the driving seat. Whether you’re taking the direct route or exploring new paths, we support your journey.
- Advancing with Empathy – We put people first and foster a culture of learning, not blame. No matter your cargo, we share the load.
We’re already powering journeys - are you ready to join us?
About Masabi
At Masabi we’re driving the fare payment revolution — together, we are improving the transit of millions to enable seamless travel for all.
Our own journeys are important too. Here, you have the tools to build the career you want. Whether you’re taking the direct route or trying new paths, we’ll be there to support you no matter what.
We are grateful to be a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Masabi is going places and our teams are in the driving seat.
But, developing ground-breaking technology isn’t an easy ride — mistakes are inevitable. Our close connections keep us on the path to success. No matter your cargo, we share the load.
Masabi: Powering Journeys
About the role
About Us_
// At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel.
The Role_
// Masabi is hiring a Chief Architect, a collaborative, hands-on technical leader to guide our architectural strategy and shape the future of our multi-tenant SaaS platform.
You’ll be our go-to technical partner: trusted for clarity, systems thinking, and your ability to bring people with you. Working closely with our CPO and VP of Engineering, you’ll ensure our architecture supports scale, resilience, and developer experience, while staying grounded in day-to-day delivery.
You’ll lead and mentor our team of Principal Engineers, embed clear architectural standards, and champion the thoughtful adoption of AI/ML across our platform and engineering practices.
Location_
// This is a remote leadership role, only open to candidates based in Canada (Eastern Time Zone) . Occasional travel may be required for planning sessions, strategic customer engagements, or team events.
Responsibilities_
Architectural Leadership
- Shape and evolve our architectural vision and principles
- Guide the direction of our SaaS platform, with a focus on AI, data, and scale
- Embed reliability, security, and performance into core design decisions
- Stay engaged with the stack, driving standards, not bottlenecks
- Support confident delivery across squads through partnership and alignment
AI Enablement & Innovation
- Champion Data and AI development, guiding standards, contributing to code, and enabling scalable, responsible implementation
- Guide responsible implementation and tooling adoption
- Help teams identify AI-powered capabilities that can scale
Team & Technical Influence
- Mentor and coach Principal Engineers and foster cross-team alignment
- Collaborate with Product and Engineering leadership to align platform strategy with technical sustainability and scale
- Promote inclusive, technically excellent, and sustainable delivery culture
Security & Compliance
- Work with platform and security teams to meet standards (SOC2, ISO27001, PCI)
- Embed secure-by-design and observability practices
Our Stack_
- Kotlin, TypeScript, Python, Vue/Nuxt, KrakenD, Ktor, AWS (Fargate, Lambda, DynamoDB), Kafka, GitLab CI, Terraform, OpenTelemetry
- AI Tools: JetBrains Junie, GitLab Duo, CodeRabbit, ChatGPT, Gemini, Microsoft Copilot, Amazon Q
About You_
- Hands-on, empathetic technical leader, experienced in distributed systems, platform-scale SaaS, and architectural ownership
- Someone who thrives in cross-functional environments and can communicate clearly with engineers, product managers, and commercial stakeholders alike
- Experience working in high-availability, regulated, or security-conscious environments
- Passionate about AI/ML and data-driven engineering, whether in product, tooling, or ops
- Mentored senior engineers and driven technical alignment in growing orgs
- Someone who leads with empathy, humility, and pragmatism
Desireble_
- Mobility, fintech, or fare payments experience
- Platform re-architecture or M&A exposure
- Open-source or architecture community involvement
Whoever You Are, Just Be Yourself_
// We welcome applications from underrepresented backgrounds and encourage you to share your pronouns at any stage. Together, we simplify journeys, remove barriers, and improve daily life for millions.
Why Join Masabi?
- Driven by Purpose – We believe in journeys made simple. The work isn’t always easy, but the best things never are.
- Encouraged to Accelerate – Masabi is going places and our people are in the driving seat. Whether you’re taking the direct route or exploring new paths, we support your journey.
- Advancing with Empathy – We put people first and foster a culture of learning, not blame. No matter your cargo, we share the load.
We’re already powering journeys - are you ready to join us?
About Masabi
At Masabi we’re driving the fare payment revolution — together, we are improving the transit of millions to enable seamless travel for all.
Our own journeys are important too. Here, you have the tools to build the career you want. Whether you’re taking the direct route or trying new paths, we’ll be there to support you no matter what.
We are grateful to be a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Masabi is going places and our teams are in the driving seat.
But, developing ground-breaking technology isn’t an easy ride — mistakes are inevitable. Our close connections keep us on the path to success. No matter your cargo, we share the load.
Masabi: Powering Journeys