We are currently seeking an HR Analyst I to join our team for a temporary 18-month contract.

The HR Analyst I assists the Senior HR Analyst in providing workforce analytics. Responsibilities include responding to assigned HR system escalations, providing tier one HR analytics and reporting, and assisting the Senior HR Analyst in identifying and solving process automation issues.

Here’s what would be included as a part of your typical day

• Analytics, Metrics and Reporting : Runs tier one reports, participates in surveys, gathers data from various sources and provides data analysis as requested to help identify trends and correlations to uncover insights. Refreshes Power BI reporting and troubleshoots as needed. Creates basic Power BI dashboards. Looks into inquiries and issues assigned by the Senior HR Analyst and ensures reports from assigned HR systems (e.g. Visier, Qualtrics, Oracle, Service Now) are provided according to performance and service level standards.

• Systems: Supports quarterly Oracle builds with testing, script updating, and coordinating with People Services and business lines for sign off for builds. Escalates Oracle tickets and participates with IT and external vendor for troubleshooting resolution. Manages People Services ticket oversight for issues in Oracle, TCP, reporting and Service Now. Participates with building articles in Service Now, merges content and builds dashboards for metrics. Hands on with system application within Service Now and is certified in certain modules for in-depth understanding of Service Now.

• Operations : Ensures work processes and procedures are compliant with HR practices and guidelines are well documented and communicated to the team as necessary. Coordinates operational requirements for assigned HR applications.

• Service Delivery Provides Tier 2 support to HR Employee Centre team with regards to data, system, reporting or other issues with technical requirements.

• Process Improvement & Projects : Assists the Senior HR Analyst in creation of procedures and process improvement projects through data analytics and business process automation. Supports assigned projects or work streams as required, usually within the analytics field, providing business and data analyst support.

Required Skills, Experience & Qualifications

• Bachelor’s degree (HR or related field) or an equivalent combination of experience and education required

• HR Analytics certification and/or business intelligence statistical training preferred

• CPHR designation or equivalent preferred

• 2 years in an HR or analyst type role or an equivalent combination of experience and education required

• Experience with HR technology, HRIS systems, reporting, and data best practices required

• Experience with Oracle & Service Now is an asset

• Strong attention to detail, analytical acumen, intellectual curiosity, creativity, a proven work ethic, self-directed, problem solving and advancing continuous improvement

• Strong interpersonal and communication skills with the ability to interact verbally and in writing with a wide variety of people

• Proficient with computer software applications, e.g. Microsoft Office

• Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

What’s in it for you:

First, we strive to make our team members feel genuinely rewarded. You’ll have:

• Mental health coverage and resources
• Customizable health benefits, as well as topped-up parental leave
• Performance-based compensation, employee banking advantages and group RRSP matching
• Vacation time and flexible work arrangements to support your lifestyle

We are committed to providing a fair, equitable, and competitive rewards package that reflects the value an individual brings to our organization. The compensation mentioned in this job posting should serve as a guide. The total cash compensation earned may vary based on a variety of factors including bonuses and/or incentives, an individual’s skills and experience, and may correlate with performance in the role.

We also provide and encourage opportunities for our employees to make a meaningful impact. After all, as a credit union we’re powered by giving back—in big ways and through small gestures. That's why we offer employees paid time off to volunteer, partner with thousands of local charities, build long-lasting relationships that help our members get ahead and commit to environmental, social and governance (ESG) practices.

By joining our team, you’ll be able to elevate your potential. Wherever your own purpose leads, we’re here to support you with award-winning in-house training programs, access to LinkedIn Learning, and reimbursement for external courses to help you get ahead.

Take the next step in your career as part of our team. Apply for this opportunity!

Candidates, please note: if you are being considered for this role, you will be required to complete a background check, such as employment verification, credit check and criminal record check.

Diversity, Equity, Inclusion & Belonging

At First West Credit Union, we embrace diversity regardless of gender identity or expression, sexual orientation, religion, race, ethnicity, age, diverse ability, and any aspect that makes someone unique. Inclusion is woven through our organization, from our employee-led network groups, hiring practices and education programs that address barriers and continually grow our equitable, diverse and inclusive culture.

We encourage people who are from equity-deserving groups to apply for a career with us, including women or non-binary people, persons with diverse abilities, Black, Indigenous Peoples, People of Colour and members of 2SLGBTQIA+ communities.

If an accommodation would help you during the process of applying or interviewing for a career with us, please let us know how we can assist you, whether it’s preparing materials in an alternate format, booking an accessible meeting room or other arrangement.

Your individuality is welcome here.

About Us

We’re a financial cooperative that does things differently. We provide time-tested advice that helps our members feel optimistic about their future, and we offer comprehensive banking solutions that enable people to confidently reach their goals. With the financial strength and extended branch network of a large financial institution, we maintain local connections to our communities and take a unique grassroots approach to service. Our more than 250,000 members and approximately 1,250 employees operate from 45 branches throughout the province of BC, under the Envision Financial, Valley First, Island Savings and Enderby & District Financial brands. Visit firstwestcu.ca for more information on First West Credit Union.

Please know we appreciate your interest in us but only candidates selected for an interview will be contacted.