The Opportunity

The Security Administrator leads as a specialist on the technical support team, providing expertise to support the effective and efficient operation of core user systems and platforms, ensuring optimized performance and availability for system users. Liaises with other IT team members, end users, and vendors to provide Tier 2 troubleshooting and support; and to optimize system performance.

Status: Casual, Full-Time, Union
Number of Positions: 1
Pay Grade: 15 ($41-56 - $48.12 per hour)
Location: Vancouver or open to any of our BC regional offices (hybrid work environment)
Reports to: Leader, IT Operations

As a Security Administrator, you will:

• Work with Technical Support Analysts on reviewing weekly service desk tickets to prioritize tasks and find solutions and/or discover root causes. Test and implement solutions that align with best IT security practices.
• Recommend and develop a framework of processes, practices and standards pertaining to system administration. Liaise with the IT Security team to ensure new security policies and practices are aligned with the current framework.
• Monitor system performance, conduct system testing, and take action to optimize and fine-tune core user systems and platforms. Provide Tier 2 troubleshooting and support.
• Perform installations, configurations, backups, recovery and ongoing maintenance and administration of server-based production systems. Where possible utilize Software as a Service (SaaS) solutions over on premise.
• Develop and employ tools to ensure servers and services deployment are consistent and automated
• Develop and maintains accurate and current documentation of system settings, specifications, processes, and procedures, as well as recovery plans.
• Provide expertise to other team members on current work efforts, including input on potential solutions to problems.
• Provide status report updates to the Leader on systems administration achievements and challenges.
• Conduct research and continuously maintains knowledge and awareness of technology products and industry trends, identifying and recommending opportunities to support and enhance systems administration.
• Maintain reliable vendor relationships and collaborates with service providers to analyze and resolve problems.
• Validate systems end user accounts, permissions, access rights, and perform system audits in partnership with stakeholders in compliance of IT security mandate.
• Assess application changes required or functionality needed to be configured, by analyzing the change requests or work assignments received to support, manage, and maintain the corporate intranet system.

Knowledge, Skills & Experience you have:

• The required knowledge and skills for the position would be acquired through a degree in computer science and/or 3-5 years of experience in IT, involving system administration.
• Knowledge of managing MS Office 365 and Exchange Online, MS OneDrive, MS Teams, MS Azure, and SharePoint Online
• Knowledge of Mobile Device Management (MDM) systems such as MS Intune and JAMF Pro
• Knowledge of automating tasks using scripts such as PowerShell, Perl, VB script or equivalent
• Knowledge of MS Active Directory and Azure AD an asset.
• Knowledge of DNS, DHCP, BOOTP and networking
• Knowledge of VMware vSphere ESXi, Citrix Virtual Apps and Desktop, or similar VDI experience
• Knowledge of Linux / UNIX, macOS, Windows OS
• Solid knowledge of the concepts, theories, practices and techniques of the IT field, with emphasis on administration of core user systems
• Solid business acumen to understand business requirements as they pertain to core user systems and platforms
• Solid communication and interpersonal skills to provide expertise, liaise with other team members and end users, and to maintain relationships with external vendors
• Solid planning and coordination skills to plan and carry out system administration activities on multiple core user systems and platforms
• Solid analytical, problem-solving and decision-making skills as they pertain to Tier 2 troubleshooting and support, as well as system testing and performance tracking

Beyond the role:

• Community & Wellness – We recognize and respect each other’s diverse needs. We strive to maintain a healthy culture of psychological safety, belonging, and space to prioritize healthy minds and well-being. This includes Wellness Wednesday (meeting free time), flexible paid holidays, a free subscription to the Calm app, and a flexible hybrid work environment focused on connections. Our teams also enjoy giving back to the community, and having fun, whether volunteering in the community, or running together on our Sun Run team. In 2024, Technical Safety BC supported BC Cancer Foundation, Aboriginal Coalition to End Homelessness, Crisis Centre BC, Quest Non-Profit Grocery Markets, A Loving Spoonful, and Greater Vancouver Foodbank.
• Employee Resource Groups – We have Employee Resource Groups (ERGs) for Mental Health & Wellness, Indigenous Relations & Reconciliation, and Equity Diversity and Inclusion (EDI) to support initiatives we’re passionate about.
• Learning & Development – We value giving and receiving feedback, as well as encouraging different ways for us to continuously learn as a company. This can be through lessons learned, wrap up sessions, one-on-one meetings, and team or individual courses, workshops, and conferences.

About Technical Safety BC

At Technical Safety BC, we matter to each other. Together, we apply a systems mindset to safety, embrace possibility, and act on what we learn. Our culture empowers and enables innovation and connection. Our environment welcomes diverse perspectives and learning is celebrated. We make decisions based on data and use our expertise to make the safety system equitable for all.

Our values guide our work.

• We see genius in diversity
• We foster confidence
• We make the complex simple
• We adapt

Technical Safety BC is an independent, self-funded organization that oversees the safe installation and operation of technical systems and equipment across the province. In addition to issuing permits, licences and certificates, we work with industry to reduce safety risks through assessment, education and outreach, enforcement, and research. Through simplification of our initiatives, we promote understanding and engagement, making safety accessible to everyone. As society changes, we create and adopt new ideas, skills, and tools that will enable us to meet the safety challenges of a highly-connected world.

We see genius in diversity, and are committed to creating an equitable and inclusive workforce. We recognize that diverse life paths and experiences contribute to the overall qualifications for each role. If you feel that you could excel in this position, but do not necessarily meet the formal requirements, we encourage you to apply.

If you are interested in one of our career opportunities and require accommodation or assistance with the application or recruitment process, please contact us directly at careers@technicalsafetybc.ca.

Please apply online by 4:00PM PST on October 9, 2025. This opportunity will remain posted until filled; however, priority consideration will be given to those who apply by the deadline. To see a full list of our current opportunities or to learn more about working at Technical Safety BC, please visit our careers page.

We thank everyone who has applied to this opportunity. Applicants can check the status of their online applications by logging into their profile. Only those shortlisted for an interview will be contacted directly.