Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: This position entails providing inbound telephone customer support, determining the nature of each call or inquiry. It involves daily communication with internal and external customers through phone, fax, and email. Additionally, this role includes inputting and processing both domestic and international shipments in compliance with UPS and local government regulations. Job Type: Part-Time Permanent Work Location: 12424 Dixie Road, Caledon, ON L7C 2L8, Canada Workdays: Tuesday through Saturday (5 days a week) Shift Start: 4:00 PM Shift Duration: 3 -5 hours per day * (Flexibility with start and finish times required based on operational needs) * Hourly Wage: $17.75/hr. ** APPLICANTS MUST BE ABLE TO WORK UP TO 25 HOURS PER WEEK** Responsibilities and Duties: Screens incoming calls Accurately enter data into UPS systems within specified deadlines Review and forward legal documentation Provides administrative support to management team Qualifications / Requirements: Excellent communication skills Proficient typing speed of 40+ words per minute Ability to thrive in a fast-paced, high-pressure environment Willingness to work flexible shift hours Must be able to lift up to 70lbs unassisted Compensation and Benefits: Pay rate of $17.75, with annual performance increases Extended health and dental benefits after one year of service 2 weeks of paid vacation after one year of service Immediate access to UPS ‘Employee Discounts ’ upon hiring Paid training Opportunity for advancement within a Fortune 50 Company Free onsite parking Working Conditions: Exposed to changing temperatures while working in a warehouse environment. Of Note: In our industry, this position is also known as Warehouse Worker Warehouse Associate Sorter Loader/Unloader and Shipper/Receiver. “UPS Canada is a diverse and equal opportunity employer. If you require a workplace accommodation, please advise our Human Resources representatives. Thank you for your interest in UPS Canada. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.