Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and passion. A place where you can personalize your employee journey to be — and deliver — your best.

We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By prioritizing people, partnerships and places, we generate meaningful returns for OMERS members, enhance value for our capital partners and create a brighter world for our customers.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere — come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

In this role, you will support the Real Estate Management Team in the day-to-day operation of Front Street, reporting to the Senior Property Manager.

You will be a key member of an engaged, high-reaching team—part of a world-class, winning culture that prioritizes people development and focuses on long-term growth. We take great pride in leading the industry by earning respect through every interaction, every day. We go above and beyond to protect and grow relationships by anticipating needs, being honest and considerate, and valuing customers as genuine partners.

As a member of this team, you will be responsible for:
Customer Relationship Management

Assist in establishing and maintaining "World Class" customer relationships through understanding customer needs and concerns as part of the Oxford Commitment

Coordinate the customer visitations in the Customer Relationship Management (CRM) module

Ensure prompt and courteous attention to all customer requests, internal and external

Maintain customer manuals

Coordinate customer move-in and move-out procedures

Coordinate customer event requirements and Green Team meetings

Maintain Lobby Directories & Elevator screen content in all buildings

Manage content & updates to Otto by Oxford customer app for the Front Street Portfolio

Preparation of customer notices, internal newsletters, and monthly newsletters to Tenants

Provide support to Community Manager initiatives

Reporting

Assist in ensuring all reports are prepared accurately and in a timely manner, recognizing the importance of internal and external relationships

Assist with annual budget preparation and quarterly reforecasting/reporting

Assist with monthly accruals and management reporting, including operating variance analyses, leasing cost and capital projects tracking

Accounts Payable/Receivable

Support the Property Administrator to ensure accuracy of billings and collections are received on time

Assist with default preparation and delivery notices to customers

Provide support to Building & Tenant Relations Coordinator for invoice payment and coding direction

Lease Administration

Prepare and deliver notices to customers with respect to lease administration

Lease interpretation and ensure requirements are adhered to

Monitor and complete leasehold improvement allowance requirements as per the lease

Office Retail & Leasing

Maintain record of ongoing leasing updates for both Office and Retail meetings

Support leasing and property teams with customer renewals, expansions, vacant suite standards maintenance, and tours as needed

Update the Oxford building pages on the Oxford web site as required

Coordinate Broker fees, payments, and distribution

Maintain storage records and administer new agreements

Assist Specialty Leasing with temporary license agreements & PATH activations

Operations, Construction & Development

Maintain Emergency Management plan updates, contacts and Send Word Now lists

Assist Operations team with various building inspection and requirements

Review and monitor Angus preventative maintenance performance results

Assist Construction Manager during leasehold improvement and Landlord’s work processes

Work with Risk Management as required on Insurance related issues

Coordinate with Security, Cleaning, Parking operators as required

Work with Development to support site related projects

To succeed in this role, you have:
3 -5 years’ experience in Real Estate Management required

Post-secondary degree with focus in business or real estate

Enrolment in RPA/CPM is an asset

Demonstrated ability to multi-task and manage priorities under pressure with careful attention to detail

Demonstrated financial, analytical and decision-making skills

Familiarity with LEED EB submissions, BOMA Best and BOMA Certificate of Excellence

Strong Computer skills and knowledge of MS Office required, basic Knowledge in JDE preferred

Excellent communication skills both written and oral

Strong interpersonal skills for successful teamwork working closely with customers

Ability to find creative solutions and help drive results

Thrive in organizations that constantly evolve and adapt.

Embrace collaborative sharing of knowledge within a teamwork environment

Driven to achieving results and continuously striving to deliver the highest performance through creative thinking

Oxford's purpose is to strengthen economies and communities through real estate.

Our people-first culture is at its best when our workforce reflects the communities where we live and work — and the customers we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.