Top Benefits
Commuter benefits
Annual learning stipends
Work from home opportunities
About the role
Who you are
- At ServiceNow, we’re looking for students who want to learn, grow, and take a giant step early in their careers, all while making a giant impact
- Currently pursuing a Masters degree in the Human-Computer Interaction, Human Factors, Cognitive Psychology, or other related degrees
- Graduating December 2026, or later
- Able to work full time for 12-weeks during the summer
- Portfolio of work is required at time of interview
- Experience successfully applying customer-centered research and mixed design methods, highly preferred
- Working knowledge of planning, developing and conducting User Research and Testing
- Comfortable in a customer facing role where you need to represent the ServiceNow brand
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
What the job involves
- We offer 12-week summer internship opportunities across various business functions
- Interns will participate in executive speaker series, career development workshops, philanthropic efforts, and team-building activities
- Additionally, interns will have access to online learnings and a dedicated Summer Coach to further grow their careers with us
- We are the Experience Team (EX)! We are made up of Product Designers, UX Researchers, Technical Writers, and Design Operations
- Partner with cross-functional teams, like Product and Design, leveraging your research, communication and collaboration skills to drive shared understanding and decision making
- Conduct UX Research, across all phases of the product lifecycle from discovery to design validation, using various methodologies to represent the needs of customers and end users
- Contribute to the full research lifecycle, including planning, conducting studies, and presenting insights
- Communicate your findings through artifacts such as personas, journeys, task analyses, etc. as needed to your core team
- Partner closely with Sr. UX staff to help influence the product strategy and roadmaps
- Support design by conducting concept testing and/or usability testing
Benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
About ServiceNow
Software Development
10,000+
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.
For more information, visit www.servicenow.com.
Top Benefits
Commuter benefits
Annual learning stipends
Work from home opportunities
About the role
Who you are
- At ServiceNow, we’re looking for students who want to learn, grow, and take a giant step early in their careers, all while making a giant impact
- Currently pursuing a Masters degree in the Human-Computer Interaction, Human Factors, Cognitive Psychology, or other related degrees
- Graduating December 2026, or later
- Able to work full time for 12-weeks during the summer
- Portfolio of work is required at time of interview
- Experience successfully applying customer-centered research and mixed design methods, highly preferred
- Working knowledge of planning, developing and conducting User Research and Testing
- Comfortable in a customer facing role where you need to represent the ServiceNow brand
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry
What the job involves
- We offer 12-week summer internship opportunities across various business functions
- Interns will participate in executive speaker series, career development workshops, philanthropic efforts, and team-building activities
- Additionally, interns will have access to online learnings and a dedicated Summer Coach to further grow their careers with us
- We are the Experience Team (EX)! We are made up of Product Designers, UX Researchers, Technical Writers, and Design Operations
- Partner with cross-functional teams, like Product and Design, leveraging your research, communication and collaboration skills to drive shared understanding and decision making
- Conduct UX Research, across all phases of the product lifecycle from discovery to design validation, using various methodologies to represent the needs of customers and end users
- Contribute to the full research lifecycle, including planning, conducting studies, and presenting insights
- Communicate your findings through artifacts such as personas, journeys, task analyses, etc. as needed to your core team
- Partner closely with Sr. UX staff to help influence the product strategy and roadmaps
- Support design by conducting concept testing and/or usability testing
Benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
About ServiceNow
Software Development
10,000+
ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.
For more information, visit www.servicenow.com.