Community Counselling Service Manager
Top Benefits
About the role
Location Stratford Campus
Salary £46,471 to £51,606 per annum inclusive of London Weighting
Post Type Full Time
Post Type Permanent
Closing Date Tuesday 17 February 2026
Reference 2425-25-S
University of East London Founded in 1898, we at the University of East London (UEL) are proud to change lives through education. Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We’re committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a balanced, inclusive, and green future.
But we can't achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us craft our future. As part of our team, you'll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We’re an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo.
About Us The Neighbourhood Health Hub (NHH) launched at UEL in October 2025 on the Stratford Water Lane campus of the University. The Hub aims to offer much-needed health and wellbeing services to our local community, and to provide placements and other practice-based learning opportunities to our students, as well as research opportunities for students and staff.
About The Job The Community Counselling Service (CCS) is a core part of the NHH. The Service aims to offer affordable counselling, on a self-declared means-tested basis, to members of our local community, provided by our student counsellors. With relevant ethics approval, the Service will also support the research of the student counsellors and staff.
As a key member of the NHH team, you will play a central role in establishing the CCS, and ensuring that counselling is delivered safely, ethically and effectively. You will be the lead contact for the management and supervision of student counsellors.
Your role will include responsibility for safeguarding and managing risk for all CCS therapeutic services. You will oversee the assessment and allocation of clients to counsellors, be responsible for the recruitment and induction of student counsellors, and be the point of contact for any external training providers and supervisors.
About You You will lead on the continual development of the services offered to clients of the CCS. You will hold a recognised counselling qualification and be a member of the BACP. You will have experience of assessing clients as suitable for counselling, and of offering support to counselors, with particular reference to the needs of student counsellors. You will have a strong personal commitment to equality and an understanding of what this means in practice, and an ability to respond effectively to sensitive situations when working with vulnerable individuals. You will be willing to respond flexibly and reliably to complex workloads and prioritise conflicting demands, as well as to work autonomously and be self-directed.
Benefits Package Here at UEL we understand it’s about more than just a salary. It’s about the entire package on offer along with our outstanding work environment and inclusive culture. We know the market rates for this vacancy and will offer a genuinely competitive salary DOE.
We care deeply about your wellbeing and our benefits includes: 20% pension (4% from you, 16% from us), 25 days holiday (plus 3 days over Christmas) plus bank holidays, hybrid working for most positions, and we are always open to consider flexible working arrangements. We have a subsidised gym membership, 3 times base salary life assurance, a cashback healthcare scheme and wide variety of other generous benefits including discounts on: Apple and Samsung products, holidays, clothing, fitness, lifestyle, dining out and weekly shopping.
Equal Opportunities UEL is an inclusive equal opportunities employer and are proud of our Equality, Diversity, and Inclusivity achievements, as members of Stonewall and have won Athena Swan awards. We expect all employees of UEL to accept our EDI policy and will not tolerate discrimination in any form.
So, if you’d like to take your career to the next level with us here at the University of East London and are inspired by our environment and committed to success, we want you to apply today!
Further Details Job Description & Person Specification Email details to a friend
To contact the recruitment team please phone +44 20 8223 3000 x 4600 or e-mail jobs@uel.ac.uk CVs without a completed application form will not be accepted. At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive. Apply Online
Share View All Jobs
About Business Advice Centre at the University of East London (BAC)
The Business Advice Centre at the University of East London provides free support to individuals facing challenges related to entrepreneurship and offers guidance on how to embark on the journey of becoming an entrepreneur. This student-led, pro bono service is specifically designed to support local small-scale businesses and low-income individuals in the East London area, helping them start, manage, and grow their ventures.
The centre offers a wide range of services and resources, including one-on-one consultations, workshops, and networking opportunities. A key focus is assisting entrepreneurs in building successful businesses by providing guidance on: • Developing comprehensive business plans. • Navigating legal and regulatory requirements. • Enhancing key business skills such as marketing, financial management, and leadership.
In addition, the centre helps small-scale businesses by offering tailored consultations on platforms like Riipen, where students work under the supervision of qualified staff at the University of East London to provide practical advice and innovative solutions.
Whether you’re starting out or looking to take your business to the next level, the Business Advice Centre is here to help—completely free of charge.
Community Counselling Service Manager
Top Benefits
About the role
Location Stratford Campus
Salary £46,471 to £51,606 per annum inclusive of London Weighting
Post Type Full Time
Post Type Permanent
Closing Date Tuesday 17 February 2026
Reference 2425-25-S
University of East London Founded in 1898, we at the University of East London (UEL) are proud to change lives through education. Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We’re committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a balanced, inclusive, and green future.
But we can't achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us craft our future. As part of our team, you'll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We’re an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo.
About Us The Neighbourhood Health Hub (NHH) launched at UEL in October 2025 on the Stratford Water Lane campus of the University. The Hub aims to offer much-needed health and wellbeing services to our local community, and to provide placements and other practice-based learning opportunities to our students, as well as research opportunities for students and staff.
About The Job The Community Counselling Service (CCS) is a core part of the NHH. The Service aims to offer affordable counselling, on a self-declared means-tested basis, to members of our local community, provided by our student counsellors. With relevant ethics approval, the Service will also support the research of the student counsellors and staff.
As a key member of the NHH team, you will play a central role in establishing the CCS, and ensuring that counselling is delivered safely, ethically and effectively. You will be the lead contact for the management and supervision of student counsellors.
Your role will include responsibility for safeguarding and managing risk for all CCS therapeutic services. You will oversee the assessment and allocation of clients to counsellors, be responsible for the recruitment and induction of student counsellors, and be the point of contact for any external training providers and supervisors.
About You You will lead on the continual development of the services offered to clients of the CCS. You will hold a recognised counselling qualification and be a member of the BACP. You will have experience of assessing clients as suitable for counselling, and of offering support to counselors, with particular reference to the needs of student counsellors. You will have a strong personal commitment to equality and an understanding of what this means in practice, and an ability to respond effectively to sensitive situations when working with vulnerable individuals. You will be willing to respond flexibly and reliably to complex workloads and prioritise conflicting demands, as well as to work autonomously and be self-directed.
Benefits Package Here at UEL we understand it’s about more than just a salary. It’s about the entire package on offer along with our outstanding work environment and inclusive culture. We know the market rates for this vacancy and will offer a genuinely competitive salary DOE.
We care deeply about your wellbeing and our benefits includes: 20% pension (4% from you, 16% from us), 25 days holiday (plus 3 days over Christmas) plus bank holidays, hybrid working for most positions, and we are always open to consider flexible working arrangements. We have a subsidised gym membership, 3 times base salary life assurance, a cashback healthcare scheme and wide variety of other generous benefits including discounts on: Apple and Samsung products, holidays, clothing, fitness, lifestyle, dining out and weekly shopping.
Equal Opportunities UEL is an inclusive equal opportunities employer and are proud of our Equality, Diversity, and Inclusivity achievements, as members of Stonewall and have won Athena Swan awards. We expect all employees of UEL to accept our EDI policy and will not tolerate discrimination in any form.
So, if you’d like to take your career to the next level with us here at the University of East London and are inspired by our environment and committed to success, we want you to apply today!
Further Details Job Description & Person Specification Email details to a friend
To contact the recruitment team please phone +44 20 8223 3000 x 4600 or e-mail jobs@uel.ac.uk CVs without a completed application form will not be accepted. At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive. Apply Online
Share View All Jobs
About Business Advice Centre at the University of East London (BAC)
The Business Advice Centre at the University of East London provides free support to individuals facing challenges related to entrepreneurship and offers guidance on how to embark on the journey of becoming an entrepreneur. This student-led, pro bono service is specifically designed to support local small-scale businesses and low-income individuals in the East London area, helping them start, manage, and grow their ventures.
The centre offers a wide range of services and resources, including one-on-one consultations, workshops, and networking opportunities. A key focus is assisting entrepreneurs in building successful businesses by providing guidance on: • Developing comprehensive business plans. • Navigating legal and regulatory requirements. • Enhancing key business skills such as marketing, financial management, and leadership.
In addition, the centre helps small-scale businesses by offering tailored consultations on platforms like Riipen, where students work under the supervision of qualified staff at the University of East London to provide practical advice and innovative solutions.
Whether you’re starting out or looking to take your business to the next level, the Business Advice Centre is here to help—completely free of charge.