We are seeking a dedicated and compassionate Team Leaderto join our Rocky Support Services Society team. As a Team Leader, you will be responsible for overseeing the care and well-being of individuals in a group home facility. Your leadership skills and experience in disability services will be essential in providing a safe and nurturing environment for our residents. This also includes a direct support/service responsibility and assisting residents to meet their outcomes.

Managing the day-to-day operation of the departments include:

• Working well and developing effective relationships.

• Dealing with a wide range of people with flexibility and open-mindedness.

• Encouraging, teaching, and assisting individuals to live more independently in our community within employment/volunteer, recreational activities, home environment and other social settings.

• Leading, influencing, motivating, and persuading others to achieve goals and looking for ways to help others and provide assistance.

• Delegating responsibility, expecting accountability, and provide regular feedback.

• Monitoring and reporting on the general health and wellness of those individuals under their care and be responsible for the prescribed procedures set by a health care professional.

• Following outlined individual service plans related to life skill development, every day routines in home and community, and behavior support.

• Participating in the completion of documentation and required reports.

• Transporting individuals as required.

• Assist, support and encourage clients to be self-advocates.

• Maintaining open and clear lines of communication with others, observing and coaching other employees; assisting with training.

• Executing all tasks assigned by their Program Manager diligently, on schedule.

• Monitoring budgets and completing financial ledgers

• Maintaining employee work schedules including assignments, job rotation, training, vacations, and paid time off, cover for absenteeism, and overtime scheduling

• Monitoring and approving employee timecards.

• Being an “on-call” resource (part of the on-call rotation), and acting as the go-to person leading by example for all team member training, goals, and engagement

Qualification and skills:

• Healthcare Aid Certificate and/or experience is considered an asset

• Excellent conflict management, problem solving skills, interpersonal and communication skills, both oral and written

• Ability to prioritize tasks

• Supervision experience and education in related disability services field considered an asset

• Familiar with the use of Microsoft Outlook, Teams, Bamboo, and MakeShift scheduling considered an asset

• Criminal Record Check; including Vulnerable Sector (within the last 3 months)

• Good computer skills

• Minimum 1 year driving experience with a Class 5 license, copy of driver's abstract, and proof of insurance for 2 million liability also required.

We Offer:

• Paid internal, external, and site specific training opportunities.

• Competitive wages

• Vacation after 90 day probationary period

• Paid sick time after one year of employment with contracted positions

• Employee friendly policies and referral incentives

• Employee health benefits with permanent 30+ hours/week position

Job Types: Full-time, Permanent

Benefits:

• Casual dress

• Company events

• Dental care

• Disability insurance

• Employee assistance program

• Extended health care

• Flexible schedule

• Life insurance

• Paid time off

• Vision care

License/Certification:

• Driving License (required)