Job Summary About Us: At Tech Mahindra (Tech Mahindra | Connected World, Connected Experiences), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer ‘experiences’ are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That’s when truly connected experiences manifest. Extraordinary is when experiences come together – a continuous convergence of digital technologies, touchpoints, and most importantly people. It’s time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change. Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We’re part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with 'Scale @ Speed' as our guiding principle. About the Role and Job: Position: SFDC Business Analyst Location : Toronto Client: Bank of Nova Scotia Position : Full time/Subcon Salary : < 122K CAD/Annum | < CAD 73/Hr Procurewise ID : TechM160694 Job Description : We are seeking a Business Analyst with the 7-10 years of experience. The pay range for this role is CAD 105,000 per annum - CAD 122,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate. What we’re looking for: Business Analyst/Business System Analyst with 7-10 years of experience with at least 3+ years on experience in Salesforce projects as working as a BA Good Writing and communication skills with in depth salesforce knowledge. Experience in gathering requirements and documentation including testing and Test plan creation. Document end to end business process flows and user stories. Exposure to Financial Service Cloud Or certified in the same Should be Admin 201 Certified, Advanced Admin certification is a Plus Should know the SFDC Sales and Service cloud Functional flow Should be able to understand the Customer’s implicit and explicit requirements and manage the UAT for the Customer Strong understanding of Agile methodologies and experience with tools such as JIRA or Trello. Excellent communication skills with the ability to interact with technical and non-technical stakeholders. Experience with data migration and system integration projects is a plus. Strong analytical thinking and problem-solving skills. Attention to detail and a proactive approach to identifying and resolving issues groom the same to the Development Team. “Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_Accomodations@TechMahindra.com.”