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Administrative Assistant

MUNN INSURANCEabout 18 hours ago
St. John's, NL
CA$16 - CA$22/hour
Mid Level
full_time

Top Benefits

Extended health care coverage
Dental care benefits
Vision care coverage

About the role

We're innovative, progressive, and experiencing off-the-chart growth. As one of Atlantic Canada's largest independent insurance brokers, we're committed to providing exceptional coverage and customer care. Competitive and personalized – we're not your average broker!

We are seeking an Administrative Assistant to join our team. As the first point of contact when you enter our office, you will be responsible for client-facing duties within our reception area and general office administration tasks. When customers walk into our office, we want them to find a friendly, smiling face and a helping hand. Every day is going to be different, and it will be exciting.

Our Ideal Candidate

You're a people person; customer service and conversation come second nature. You know every interaction with a customer is an opportunity to build a loyal and lifelong relationship, so you always go that extra mile. You're also detail-oriented and organized; you pay close attention to the fine points of your work and can switch from task to task at a moment's notice. You thrive in a fast-paced environment and maintain a team-oriented, professional attitude. If you're ready to join an outstanding organization and help provide a world-class customer experience that stops customers dead in their tracks and makes them say "wow!" we want to talk to you!

Key Functions

Reporting to the COO, the Administrative Assistant is responsible for:

  • Provide professional, efficient service in directing incoming visitors to various business units, ensuring proper protocols are followed;
  • Manage a multi-line telephone system and outlook inboxes;
  • Use multiple software applications, including MS Office, Applied Epic, and Venue, for searching client accounts and claims information;
  • Receive, sort, and distribute mail and other documents from couriers and Canada Post;
  • Prepare outgoing mail;
  • Invoicing;
  • Act as an ambassador for Munn by always representing and promoting our brand and business in a positive way to our key communities, including customers, prospects, insurance partners, and suppliers.
  • Be an active and positive contributor to our fantastic culture helping to make Munn a great place to work.
  • And of course, other duties as required.

About Us

Our team is young, innovative, and digitally dynamic. We are experiencing industry-leading growth by leveraging leading-edge technology, resulting in off-the-chart new business sales and customer retention at an all-time high. However, we are not new to the business of insurance. Munn Insurance was established in 1949, just before Newfoundland and Labrador joined confederation. So, we have been around a long time and are ready to take on the digital future of insurance.

We value our people! We offer our employees the following perks:

  • Group insurance plan
  • Defined contribution pension plan
  • Comprehensive leave program including personal days
  • Paid in-house training
  • Subsidized continuous learning
  • Employee assistance program
  • A career!

At Munn Insurance, we pride ourselves on providing competitive salaries and industry-leading benefits. We offer a work environment where your opinions are valued and expected! We take pride in our employee programs, including health and wellness initiatives, charity involvement, social events and much more.

If you are committed to excellence, believe you could be a valuable addition to our team and succeed in a dynamic, creative environment of a growing business where you can advance your career, please apply online by Friday, October 3, 2025.

Munn Insurance is an equal opportunity employer and encourages applications from all qualified individuals. We thank all applicants for showing an interest; however, only candidates selected for an interview will be contacted.

Note: Candidates must be eligible to work in Canada. (or more specific location if relevant)

Job Types: Full-time, Permanent

Pay: $16.00-$22.00 per hour

Benefits:

  • Casual dress
  • Company pension
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care
  • VRSP
  • Wellness program

Work Location: In person

About MUNN INSURANCE

Insurance
51-200

Customers love choice. And we love providing it. As an independent insurance broker, we shop our extensive network of insurance partners to provide our customers with choice and options in just a few minutes. We then help you decide between policies from several different providers to find the best coverage at the best rate; and all the features and benefits you deserve.