Senior Director, AI and Agentic Delivery
Top Benefits
About the role
Job Description
We are seeking a highly experienced and skilled Senior Director to lead the development and implementation of our AI, GenAI, and Agentic solutions delivery. The successful candidate will work closely with our Insurance Business teams, including Digital & Data, Business Operations and Product, to support the delivery AI and Agent within our Insurance Technology platform.
Responsibilities:
- Develop and implement a comprehensive AI, GenAI, and Agentic systems roadmap, aligned with the organization's overall goals and objectives
- Collaborate with Digital & Data Business partners, Business Operations, and Product teams to deliver AI and Agentic solutions that support our core systems, digital and data platforms, and 3rd party relationships
- Lead the development and implementation of AI and Agentic capabilities, including prototyping, testing, and deployment
- Provide leadership and guidance to a team of AI researchers, developers, engineers, and data scientists to ensure successful delivery of AI and Agentic solutions
- Work closely with stakeholders to identify business requirements and opportunities for AI and Agentic adoption
- Develop and manage budgets, resource allocation plans, and project timelines to ensure successful delivery of AI and Agentic initiatives
- Stay up-to-date with industry trends, emerging technologies, and best practices in AI, GenAI, and Agentic solutions, and apply this knowledge to continuously improve our AI and Agentic capabilities
Requirements:
- 5+ years of experience in delivering and developing integrated technology ecosystems, including APIs, Events and Data flows
- 5+ years leading technical team delivering IT solutions in support of business strategies.
- A deep understanding of how to manage and build integration and orchestration in an enterprise technical ecosystem, building hybrid solutions across a variety of domains
- Experience in AI, GenAI, and Agentic systems, with a focus on strategy and delivery
- Strong foundation in AI, GenAI, and Agentic systems, including machine learning, deep learning, and natural language processing
- Proven experience in leading cross-functional teams and collaborating with stakeholders to deliver complex AI and GenAI solutions
- Excellent leadership, communication, and project management skills
- An avid learner, who actively seeks new information and likes to build new things
Nice-to-Have:
- Master's Degree in Computer Science, Engineering, or related technical field
- Experience working in the Insurance Industry
- Familiarity with Insurance Technology platforms and core systems
- Knowledge of digital and data platforms, and 3rd party relationships
What's in it for you:
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, and opportunities for growth and development
- Leaders who support your development through coaching and managing opportunities
- The chance to work with a dynamic and collaborative team, and make a lasting impact on the organization
- Opportunities for professional growth and development, including training and education programs
- A flexible work environment
#LI-POST
#TECHPJ
Job Skills
Application Development, Application Maintenance, Applications Architecture, Commercial Acumen, Enterprise Application Delivery, Information Technology Management, Information Technology Trends, Programming Languages, System Applications
Additional Job Details
Address:
MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA
City:
Mississauga
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-11-17
Application Deadline:
2025-12-31
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion** and Equal Opportunity Employment**
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Senior Director, AI and Agentic Delivery
Top Benefits
About the role
Job Description
We are seeking a highly experienced and skilled Senior Director to lead the development and implementation of our AI, GenAI, and Agentic solutions delivery. The successful candidate will work closely with our Insurance Business teams, including Digital & Data, Business Operations and Product, to support the delivery AI and Agent within our Insurance Technology platform.
Responsibilities:
- Develop and implement a comprehensive AI, GenAI, and Agentic systems roadmap, aligned with the organization's overall goals and objectives
- Collaborate with Digital & Data Business partners, Business Operations, and Product teams to deliver AI and Agentic solutions that support our core systems, digital and data platforms, and 3rd party relationships
- Lead the development and implementation of AI and Agentic capabilities, including prototyping, testing, and deployment
- Provide leadership and guidance to a team of AI researchers, developers, engineers, and data scientists to ensure successful delivery of AI and Agentic solutions
- Work closely with stakeholders to identify business requirements and opportunities for AI and Agentic adoption
- Develop and manage budgets, resource allocation plans, and project timelines to ensure successful delivery of AI and Agentic initiatives
- Stay up-to-date with industry trends, emerging technologies, and best practices in AI, GenAI, and Agentic solutions, and apply this knowledge to continuously improve our AI and Agentic capabilities
Requirements:
- 5+ years of experience in delivering and developing integrated technology ecosystems, including APIs, Events and Data flows
- 5+ years leading technical team delivering IT solutions in support of business strategies.
- A deep understanding of how to manage and build integration and orchestration in an enterprise technical ecosystem, building hybrid solutions across a variety of domains
- Experience in AI, GenAI, and Agentic systems, with a focus on strategy and delivery
- Strong foundation in AI, GenAI, and Agentic systems, including machine learning, deep learning, and natural language processing
- Proven experience in leading cross-functional teams and collaborating with stakeholders to deliver complex AI and GenAI solutions
- Excellent leadership, communication, and project management skills
- An avid learner, who actively seeks new information and likes to build new things
Nice-to-Have:
- Master's Degree in Computer Science, Engineering, or related technical field
- Experience working in the Insurance Industry
- Familiarity with Insurance Technology platforms and core systems
- Knowledge of digital and data platforms, and 3rd party relationships
What's in it for you:
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, and opportunities for growth and development
- Leaders who support your development through coaching and managing opportunities
- The chance to work with a dynamic and collaborative team, and make a lasting impact on the organization
- Opportunities for professional growth and development, including training and education programs
- A flexible work environment
#LI-POST
#TECHPJ
Job Skills
Application Development, Application Maintenance, Applications Architecture, Commercial Acumen, Enterprise Application Delivery, Information Technology Management, Information Technology Trends, Programming Languages, System Applications
Additional Job Details
Address:
MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA
City:
Mississauga
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-11-17
Application Deadline:
2025-12-31
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion** and Equal Opportunity Employment**
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.