Retail and Cafe Manager
About the role
The Practice | Toronto
A role at the centre of something meaningful
The Practice is a space where wellness, community, and daily ritual come together. Our café and retail store are the heartbeat of that experience, the place where people land, connect, and return to. We are looking for a Retail & Café Manager who will take full ownership of this environment. You will be on the floor, leading, training, and ensuring that every detail reflects the standard and energy of The Practice.
Why The Practice
Be part of building something elevated, intentional, and new
Work in a space that blends business, wellness, and creativity Join a collaborative, supportive, and high performing team Be close to the vision and directly shape the daily experience Grow within a brand that values both excellence and humanity
The Role
This is a hands on leadership role responsible for overseeing all café and retail operations across a seven day per week schedule. You will lead the team, manage systems, and ensure that both spaces run seamlessly, from inventory and staffing to customer experience and presentation.
Key Responsibilities
Oversee all café and retail store operations including scheduling, inventory management, merchandising, product curation, and daily customer experience Implement and maintain operational systems including opening and closing checklists, inventory controls, and system updates Ensure smooth day to day flow across both spaces Work actively on the floor as a Retail Experience Guide Lead by example in customer interactions and service standards Maintain a constant presence to support staff and uphold the experience Manage and schedule, retail and café staff Support hiring, onboarding, and training of all café and retail team members Create a strong, accountable, and positive team culture Manage relationships with retail product suppliers and café vendors Ensure merchandising standards are consistently upheld Maintain a retail floor that reflects The Practice’s aesthetic, philosophy, and attention to detail Track retail and café sales performance Report regularly to the Chief of Staff & Operations Identify opportunities to improve sales, efficiency, and customer experience Oversee licenses, approvals, and all retail related audits and compliance requirements Ensure all operations meet regulatory and internal standards Support team in handling customer needs, feedback, and challenges
Leadership Expectations
You are hands on, detail oriented, and highly accountable
You take ownership and act without waiting to be told You are comfortable being present on the floor daily You balance structure with intuition and care You lead with clarity, consistency, and energy
Who You Are
Experienced in retail, café, or hospitality management
Strong operational thinker with excellent organizational skills Natural leader who can manage and motivate a team Detail focused with a high standard for execution Comfortable in a fast paced, multi responsibility environment Aligned with the values and vision of The Practice
Compensation Range
$52,000 - $58,000
How to Apply
If this role speaks to you, we would love to hear from you.
Please send
Your resume A short cover letter A list of 3 favourite books, podcasts, or thought leaders and why A short video sharing why you feel you are the right fit and how you would approach leading the retail and café experience at The Practice
HR@thepracticetoronto.com
Not the right fit? Search for Retail and Cafe Manager jobs in Toronto, Ontario, Canada
About The Practice
The Practice is everything your nervous system has been asking for, all under one roof—therapy, coaching, yoga, retail, café, and events. Founded by Sara Jackson, this space was created to be a home for healing, growth, and connection.
We want you to walk through our doors and feel like you deserve to be here—proud for investing in yourself, free of any shame in asking for help. No matter where you are in life, you don't have to figure it out alone.
Through therapy, coaching, yoga, breathwork, and sound healing, we offer a grounded community where you're inspired, seen, and free to be yourself—plus career coaching, networking, a café, rooftop, and retail shop to support you along the way.
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Retail and Cafe Manager
About the role
The Practice | Toronto
A role at the centre of something meaningful
The Practice is a space where wellness, community, and daily ritual come together. Our café and retail store are the heartbeat of that experience, the place where people land, connect, and return to. We are looking for a Retail & Café Manager who will take full ownership of this environment. You will be on the floor, leading, training, and ensuring that every detail reflects the standard and energy of The Practice.
Why The Practice
Be part of building something elevated, intentional, and new
Work in a space that blends business, wellness, and creativity Join a collaborative, supportive, and high performing team Be close to the vision and directly shape the daily experience Grow within a brand that values both excellence and humanity
The Role
This is a hands on leadership role responsible for overseeing all café and retail operations across a seven day per week schedule. You will lead the team, manage systems, and ensure that both spaces run seamlessly, from inventory and staffing to customer experience and presentation.
Key Responsibilities
Oversee all café and retail store operations including scheduling, inventory management, merchandising, product curation, and daily customer experience Implement and maintain operational systems including opening and closing checklists, inventory controls, and system updates Ensure smooth day to day flow across both spaces Work actively on the floor as a Retail Experience Guide Lead by example in customer interactions and service standards Maintain a constant presence to support staff and uphold the experience Manage and schedule, retail and café staff Support hiring, onboarding, and training of all café and retail team members Create a strong, accountable, and positive team culture Manage relationships with retail product suppliers and café vendors Ensure merchandising standards are consistently upheld Maintain a retail floor that reflects The Practice’s aesthetic, philosophy, and attention to detail Track retail and café sales performance Report regularly to the Chief of Staff & Operations Identify opportunities to improve sales, efficiency, and customer experience Oversee licenses, approvals, and all retail related audits and compliance requirements Ensure all operations meet regulatory and internal standards Support team in handling customer needs, feedback, and challenges
Leadership Expectations
You are hands on, detail oriented, and highly accountable
You take ownership and act without waiting to be told You are comfortable being present on the floor daily You balance structure with intuition and care You lead with clarity, consistency, and energy
Who You Are
Experienced in retail, café, or hospitality management
Strong operational thinker with excellent organizational skills Natural leader who can manage and motivate a team Detail focused with a high standard for execution Comfortable in a fast paced, multi responsibility environment Aligned with the values and vision of The Practice
Compensation Range
$52,000 - $58,000
How to Apply
If this role speaks to you, we would love to hear from you.
Please send
Your resume A short cover letter A list of 3 favourite books, podcasts, or thought leaders and why A short video sharing why you feel you are the right fit and how you would approach leading the retail and café experience at The Practice
HR@thepracticetoronto.com
Not the right fit? Search for Retail and Cafe Manager jobs in Toronto, Ontario, Canada
About The Practice
The Practice is everything your nervous system has been asking for, all under one roof—therapy, coaching, yoga, retail, café, and events. Founded by Sara Jackson, this space was created to be a home for healing, growth, and connection.
We want you to walk through our doors and feel like you deserve to be here—proud for investing in yourself, free of any shame in asking for help. No matter where you are in life, you don't have to figure it out alone.
Through therapy, coaching, yoga, breathwork, and sound healing, we offer a grounded community where you're inspired, seen, and free to be yourself—plus career coaching, networking, a café, rooftop, and retail shop to support you along the way.