Caseworker 1-2 (Income Assistance)
Top Benefits
About the role
Caseworker 1-2 (Income Assistance)
Competition # : 46850
Department: Opportunities and Social Development
Location: LIVERPOOL
Type of Employment: Permanent
Union Status: NSGEU - NSPG
Closing Date: 04-Sep-25 (Applications are accepted until 11:59 PM Atlantic Time)
About Us
At the Department of Opportunities and Social Development (OSD), we are a large and diverse department providing a broad portfolio of programs and services including Child and Family Wellbeing (CFW), Employment Support Services(ESS), Income Assistance (IA), Homelessness and Supportive Housing, and Disability Support Program(DSP).
Through our services, we advocate and help vulnerable Nova Scotians be independent, self-reliant, and secure. We work collaboratively across the province with a strong dedicated network of supports and staff, to achieve desired and shared outcomes for all.
About Our Opportunity
The Caseworker, Income Assistance, assesses the eligibility of individuals who need financial assistance and/or support, to determine initial and ongoing eligibility.
Primary Accountabilities
As the Caseworker, we will deliver the continuum of income assistance support and enhancement activities for clients, such as:
- intakes, assessments, records maintenance;
- general and/or specialized case management, consultation; and
- communication of outcomes to applicants, and referrals to appropriate programs and community resources.
In a team environment, you work collaboratively with colleagues, community, and clients to mobilize the client’s personal resources toward self-sufficiency, using appropriate supporting interventions. You may also facilitate access to training, along with the development of training/workshops with external service providers.
Qualifications and Experience
You have completed a Bachelor’s degree in Social Sciences, Business, or another related field, combined with a genuine passion for making a difference.
You excel in interviewing techniques and communication (both written and verbal) and possess strong planning, organizational, and crisis intervention abilities. Familiarity with workshop facilitation, job development and job search services, intakes, and assessments are a benefit to this role, as well as a solid network of community resources to support clients effectively.
You understand budgetary and case management concepts and demonstrate initiative and sound judgment. A client service focus, and an awareness of how factors like culture, socioeconomic status, gender and sexual orientation influence client experiences is necessary. The ability to meet deadlines and handle challenging situations with poise is essential.
Fluency in multiple languages is a significant asset, enhancing your ability to connect with and support a diverse client base. Other assets include experience with Employment Support and Income Assistance (ESIA) policies and legislation, and Occupational Health and Safety responsibilities.
We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.
Equivalency
We recognize equivalent combinations of training, education, and experience, providing opportunities for individuals with diverse backgrounds to contribute their skills and expertise. Equivalencies include, but are not limited to:
- A completed related 2-year diploma along with two (2) years of related experience;
- Four (4) years of related experience.
Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.
Benefits
Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a [Defined Benefit Pension Plan](https://www.nspssp, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: Benefits for government employees.
Working Conditions
Some travel may be necessary.
This role is primarily based in an office environment where you may be working at your computer for extended periods of time. You must be able to work efficiently and effectively in a workplace environment that is constantly dealing with time pressures and caseload demands.
What We Offer
- Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
- Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward‑thinking policies and strategies.
- Countless career paths.
- Department Specific Flexible working schedules.
Pay Grade: PR 04 - PR 11
Salary Range: $1,773.75 - $2,867.11 Bi‑Weekly
Employment Equity Statement: Accommodation Statement:
(Additional statements omitted for brevity.)
Caseworker 1-2 (Income Assistance)
Top Benefits
About the role
Caseworker 1-2 (Income Assistance)
Competition # : 46850
Department: Opportunities and Social Development
Location: LIVERPOOL
Type of Employment: Permanent
Union Status: NSGEU - NSPG
Closing Date: 04-Sep-25 (Applications are accepted until 11:59 PM Atlantic Time)
About Us
At the Department of Opportunities and Social Development (OSD), we are a large and diverse department providing a broad portfolio of programs and services including Child and Family Wellbeing (CFW), Employment Support Services(ESS), Income Assistance (IA), Homelessness and Supportive Housing, and Disability Support Program(DSP).
Through our services, we advocate and help vulnerable Nova Scotians be independent, self-reliant, and secure. We work collaboratively across the province with a strong dedicated network of supports and staff, to achieve desired and shared outcomes for all.
About Our Opportunity
The Caseworker, Income Assistance, assesses the eligibility of individuals who need financial assistance and/or support, to determine initial and ongoing eligibility.
Primary Accountabilities
As the Caseworker, we will deliver the continuum of income assistance support and enhancement activities for clients, such as:
- intakes, assessments, records maintenance;
- general and/or specialized case management, consultation; and
- communication of outcomes to applicants, and referrals to appropriate programs and community resources.
In a team environment, you work collaboratively with colleagues, community, and clients to mobilize the client’s personal resources toward self-sufficiency, using appropriate supporting interventions. You may also facilitate access to training, along with the development of training/workshops with external service providers.
Qualifications and Experience
You have completed a Bachelor’s degree in Social Sciences, Business, or another related field, combined with a genuine passion for making a difference.
You excel in interviewing techniques and communication (both written and verbal) and possess strong planning, organizational, and crisis intervention abilities. Familiarity with workshop facilitation, job development and job search services, intakes, and assessments are a benefit to this role, as well as a solid network of community resources to support clients effectively.
You understand budgetary and case management concepts and demonstrate initiative and sound judgment. A client service focus, and an awareness of how factors like culture, socioeconomic status, gender and sexual orientation influence client experiences is necessary. The ability to meet deadlines and handle challenging situations with poise is essential.
Fluency in multiple languages is a significant asset, enhancing your ability to connect with and support a diverse client base. Other assets include experience with Employment Support and Income Assistance (ESIA) policies and legislation, and Occupational Health and Safety responsibilities.
We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.
Equivalency
We recognize equivalent combinations of training, education, and experience, providing opportunities for individuals with diverse backgrounds to contribute their skills and expertise. Equivalencies include, but are not limited to:
- A completed related 2-year diploma along with two (2) years of related experience;
- Four (4) years of related experience.
Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.
Benefits
Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a [Defined Benefit Pension Plan](https://www.nspssp, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: Benefits for government employees.
Working Conditions
Some travel may be necessary.
This role is primarily based in an office environment where you may be working at your computer for extended periods of time. You must be able to work efficiently and effectively in a workplace environment that is constantly dealing with time pressures and caseload demands.
What We Offer
- Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
- Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward‑thinking policies and strategies.
- Countless career paths.
- Department Specific Flexible working schedules.
Pay Grade: PR 04 - PR 11
Salary Range: $1,773.75 - $2,867.11 Bi‑Weekly
Employment Equity Statement: Accommodation Statement:
(Additional statements omitted for brevity.)