Reference Number : 1314 

Status : Permanent - Full-time   Annual Salary / Hourly Rate : $79,169$-$93,140 Number of positions to be filled : 1 Application Deadline : 07/07/2026   Did you know that VIA Rail is carrying out ambitious projects to modernize its services and infrastructure? From our new ultramodern train fleet to ongoing improvement of our infrastructure, we’re building the future of transportation in Canada. Working for VIA Rail is being a part of a collective effort in sustainable mobility. The incumbent directs the VIA’s Corporate Operations Control Center (OCC). The Sr Operations Control Officer is the team leader within the OCC. As such, his job is to ensure that on a daily basis a high quality of work and a high level professionalism are maintained. The Sr Officer Operations Control is responsible for short term fleet assignment.The Sr Officer Operations Control is also the first point of reference for the Operations Control Officer, Crew Management Officer and Network Communications Officer and verifies that their daily tasks and assignments are properly performed.   Responsibilities:

Cycle equipment on a daily basis preparing for next day operations. Including ad hoc calls and discussions with MMC / TMC controllers Activities related to train performance reporting, staff scheduling, Performance management, coaching Controllers and supervising overall OCC operation Investigate and follow up on train delays, mechanical and system issues. Coordinates activities during incidents / accidents / emergencies Respond to Network Planning demand request, plan and execute holiday cycling with allotment of equipment (targets)  taking availability into account and restrictions, including a transition plan Organize, host and attend daily conference calls for operational and technical issues. Verify Morning report and process information. Ensure equipment maintenance requests are respected, (“C” inspections, QUAD, single car, etc.) Conclude incident files and communicates with the TSB as required Twice a year update the base with the new cycling plan provided by NP. Twice a year create a transition plan from the old cycling plan to the new.

  Requirements:

College diploma in Transportation or related field or a combination of equivalent training and pertinent experience. Minimum of five years of experience in Operations within the Transportation industry. Minimum of three years working at a control center and qualified on crewing, OPS and Equipment cycling positions Knowledge with VIA train operations and system geography (asset) Knowledge of VIA’s internal resources/structure and where to obtain specific information (an asset).

  Competencies:

Must be technically savvy and capable of quickly learning/using a wide variety of technology systems and able to navigate complex computer systems. Very good written and verbal communications skills in both official languages. Excellent organizational and planning abilities. Sound judgment and ability to make quality decisions under severe time constraints. Strong attention to detail. Ability to adapt in a constantly changing and tense environment. Solid problem-solving skills. Team player capable to promote and maintain harmonious relationships with internal and external stakeholders. At VIA Rail, we are proud to be an employment-equity employer and we strive to form teams that reflect the diversity of Canadian society. We aim to remove barriers to employment accessibility and aspire to provide an inclusive and equitable work environment where everyone is valued, regardless of their identity or differences, to enable them to reach their full potential. If you need assistance in making the recruitment process or the position you are applying for more accessible, please let us know. Alternate arrangements may be offered to individuals who request them at any stage of the recruitment process. All information received in relation to arrangements will be kept confidential. Note that we will only contact those who are selected for an interview. Join our 3,000 other employees in helping provide Canadians with a safe, accessible, environmentally sustainable way to travel!