The Department of Fisheries, Tourism, Sport and Culture is committed to Equity, Diversity, Inclusion and Accessibility. Our goal is to build a public sector workforce that reflects the diverse communities we serve and to promote welcoming, diverse, inclusive, respectful workplaces that are accessible to all. We welcome all interested individuals including Indigenous People, persons with disabilities, Black, racialized, ethnic and culturally diverse groups, as well as people regardless of their sexual orientation, gender identities, and gender expressions. Those looking for more information are invited to visit our Equity, Diversity, and Inclusion Policy.

The purpose of this position is to provide supervision and leadership in operations to staff at the Mark Arendz Provincial Ski Park Nordic Rental Shop during winter and summer operations.

Duties include but are not limited to:

• Provides excellent customer service to all Nordic site guests, creating a positive environment to ensure guests’ return;
• Responsible for the daily operations of the Rental Shop, including assigning and monitoring duties assigned to staff;
• Maintains regular contact with trail supervisors and groomers to understand current trail conditions;
• Addresses and resolves guest inquiries and complaints;
• Provides guests with direction on how to use ski, bike, and snowshoe equipment;
• Provides information to guests on trail system (mapping);
• Assists clients with the rental of equipment (ie. bikes, cross country skis, snowshoes, tubes), and maintenance or adjustment of equipment;
• Ensures rental shop supplies are stocked and reordered promptly;
• Ensures daily balancing of till;
• Supervises staff ensuring adherence of operational procedures and policies, Occupational Health and Safety policies, and Human Resources policies;
• Provides training to staff related to ski, bike, snowshoe and tubing equipment, the Nordic trail system and use of the Point of Sale system;
• Provides input and advice on staff schedules, assigns daily work tasks and monitors that work is completed to satisfaction;
• Completes and facilitates employee performance reviews;
• Addresses staff issues or complaints;
• Maintains equipment inventory and leads all pre and post season maintenance of equipment;
• Maintains property for cleanliness and ensures signage is posted and accurate;
• Ensure grass cutting, snow removal and other grounds maintenance is completed; and
• Other duties as required.

Minimum Qualifications:

• Completion of Grade 12 or GED.
• Ski Binding Certification.
• Experience in supervising staff.
• Experience in customer service.
• Experience in handling cash and POS.
• Experience in Microsoft Office.
• Ability to work independently.
• Excellent written and verbal skills.
• Understanding of Park equipment and operations.

Other Qualifications:

• Certified bike mechanic.
• Mechanically inclined.
• Knowledge of the Nordic trails.
• Knowledge of the Mark Arendz Provincial Ski Park property.
• Head/Tyrolia Binding Certification.

This competition may be used to fill future vacancies.

Please Note: Please ensure the application clearly demonstrates how you meet the noted qualifications as applicants will be screened based on the information provided. We would like to thank all applicants for their interest; however, only those who are selected for an interview will be contacted.

Where possible, submitting an electronic resume or job application is preferred. Otherwise, please return forms to PEI Public Service Commission, P.O. Box 2000, Charlottetown, Prince Edward Island, C1A 7N8. Applications may be sent by fax to (902) 368-4383. IT IS THE RESPONSIBILITY OF THE APPLICANT TO CONFIRM RECEIPT OF THE APPLICATION, BY TELEPHONE OR IN PERSON PRIOR TO THE CLOSING DATE. Please ensure that the appropriate Posting ID number is stated on all application forms. You can apply online or obtain an application form by visiting our web site at www.jobspei.ca**. Forms may also be obtained by contacting any PEI Government office, ACCESS PEI Centre, Regional Services Centre, or by telephone (902) 368-4080.**

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