Admin Assistant - Development Services (Term)

Kelowna

Closes: 2026-05-15

Overview

The ideal candidate for this role has a certificate or diploma in Office Administration and 1 year of experience. You must be customer service focused with good judgement, have strong organization and time management skills, and be proficient in MS Word, Excel, Outlook, and Powerpoint. Working knowledge of Vadim, City Reporter, ArcMap, and Adobe is an asset. It is essential for you to have excellent communication and interpersonal skills and be able to work within a team environment.

The Administrative Assistant - Development Services is responsible for support services relative to the day-to-day operation of Planning and Inspections Services and assisting the Regional Planning Specialist and Manager, Regional Planning with the completion of activities and projects to support the mandate of the Department.

Responsibilities

1. Provide front line service for Development Services including:

• Front counter reception, telephone, e-mail enquiries (ensure enquiries are directed and addressed in a timely manner).
• Respond to inquiries and complaints by providing information regarding regulations, bylaws, and legislation.
• Provide information on development applications, building permits, and business licences.
• Support staff and clients through scheduling appointments for pre-application meetings and assessing inquiries to provide guidance and information accordingly.
• Prepare and distribute correspondence.

1. Provide administrative support to Development Services including:

• Receive and process applications, permits, and licences.
• Draft bylaws and referrals.
• Research sections of bylaws, BC Building Code, and Local Government Act.
• Records management.
• Track invoices, bills, collections, contracts and bonding.
• Process invoice coding and cost centres.
• Enter monthly purchase card information.
• Assemble monthly statistics.
• Organize department meetings, agendas, and PowerPoint presentations.
• Record minutes.

1. Related responsibilities include:

• Organize Public Hearings, composing and circulating public notices, agendas and advertisements.
• Prepare referrals by researching, gathering information, and drafting materials.
• Provide support to members of Regional Board committees (e.g. PAC, AAC and ECAC). Includes attending evening meetings.
• Issue civic address records for new properties and clarify existing addresses.
• File Land Title documentation.

1. Projects or initiatives assigned by the Director or Manager.

5.Other duties as assigned.

Qualifications

Training and Experience Required:

Certificate in Office Administration.

Minimum one year in a related position.

Valid BC Driver’s Licence.

Knowledge, Skills and Abilities Required:

Proficient in Word, Excel, Outlook, PowerPoint.

Working knowledge of Adobe, ArcMap, Vadim and City Reporter.

Working knowledge of online development inquiry system or other application processing portal.

Keyboarding speed 50 WPM.

Creating and maintaining databases.

Recording meeting minutes.

Strong organization and time management skills.

Excellent interpersonal, communication and problem solving skills.

Customer service focused with courtesy and good judgement.

Knowledge of building and zoning bylaws

Employment Level

Full-time

Wage

$36.68 /Hour

Work Conditions

Physical Effort: Occasional lifting and carrying of office supplies. Intermittent keyboarding for up to 50% of the workday.

Physical Environment: Office environment.

Mental Stress: Meeting deadlines with regular

interruptions in workflow, dealing with the public, high volumes of calls, multitasking and meeting deadlines.

Sensory Attention: Periods of concentration required for detailed office administration duties while dealing with interruptions. Assessment of public for potential problem situations.

Additional Information

This is a 6-month term CUPE 338 position that works 35 hours per week, Monday to Friday, 8:00 am to 4:00 pm, and receives 15% in lieu of benefits. The job posting will close at 9:00 pm on Thursday, May 14th, 2026.