Top Benefits
About the role
Job Posting Title Representative - Warehouse Supervisor
Who we are?
Richelieu Hardware is a North American leader and a change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and complementary products.
Our customers – Over 120,000 customers in North America: manufacturers of kitchen and bathroom cabinets, storage and closets, residential and office furniture, residential and commercial woodworking, as well as hardware retailers including large renovation centers.
Our team – 3,000 people, of which nearly half are dedicated to sales and marketing and over 50% are Richelieu shareholders.
How about joining a leading company in specialty hardware in North America, publicly traded and with continuous growth for 50 years!
Richelieu Hardware is looking for Position Title: Warehouse Supervisor for our location: Concord, TruForm Building Products – A Division of Richelieu Hardware
Position Summary
The Warehouse Supervisor is a key leader within Richelieu Hardware’s supply chain, responsible for driving operational efficiency, employee engagement, and customer satisfaction. This role bridges tactical execution with strategic planning, ensuring warehouse processes consistently meet and exceed standards for accuracy, speed, and safety.
Key Responsibilities:
Leadership & Staff Management
- Lead and mentor warehouse personnel to optimize performance, accountability, and professional growth.
- Conduct performance evaluations, support succession planning, and foster a collaborative team culture aligned with company values.
- Develop and implement training programs for onboarding and ongoing skill development.
Operational Excellence
- Coordinate daily warehouse activities, including inbound/outbound logistics, order fulfillment, and inventory control.
- Apply lean methodologies to reduce waste and minimize downtime.
- Utilize data and KPIs to monitor productivity, identify bottlenecks, and improve workflows.
Safety & Compliance
- Ensure compliance with health, safety, and environmental standards through inspections and audits.
- Promote a safety-first culture by integrating awareness, accountability, and prevention into daily operations.
- Stay current with regulatory requirements and industry best practices.
Inventory & Materials Management
- Lead accurate and timely cycle counts, reconciliations, and variance investigations.
- Oversee warehouse management system (WMS) maintenance and RF scanning protocols.
Customer & Stakeholder Engagement
- Collaborate with sales and logistics teams to anticipate and prevent operational disruptions.
- Act as a liaison between operations and customer service to resolve escalations professionally.
- Maintain high service standards while balancing productivity objectives.
Administration & Strategic Input
- Maintain documentation related to shipments, receiving, inventory, safety checks, and equipment maintenance.
- Contribute to budget planning and cost-saving initiatives for warehousing operations.
- Provide operational insights to support continuous improvement and long-term strategic planning.
Qualifications & Core Competencies
-
Experience: 3–5+ years in warehouse/logistics supervision with proven team leadership
-
Skills: Proficient in WMS systems, RF scanners, and Excel; strong data analysis and reporting skills
-
Leadership: Motivational, solution-oriented, inclusive; excellent delegation and coaching abilities
-
Communication: Clear, confident, proactive communicator at all organizational levels
-
Problem Solving : Skilled at identifying inefficiencies and implementing practical solutions
-
Certifications: Forklift & First Aid certification preferred; safety management experience is a strong asset
What we offer
- A Canadian flagship: As a company with proud roots in Quebec but present in Canada and the United States, we enjoy excellent recognition and a great reputation.
- A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.
- Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all.
- Competitive compensation: We offer competitive base compensation based on the market.
- Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders.
- Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.
- Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
- Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.
Are you interested in this position? We invite you to visit our corporate website at https://www.richelieu.com/emplois to submit your
We thank all candidates for their interest, however, we will only communicate with candidates selected for the pre-selection process.
Note that the masculine is only used to lighten the text.
Include shift schedule
Not Included
Include budgeted hours
Not Included
About Richelieu Hardware
Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Its products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 130,000 product offerings, 82 distribution centers, 2 manufacturing plants, and a state-of-the-art field force that passionately serves over 90,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.
As Richelieu is celebrating 53 years of successful business since our humble beginnings in 1968, we understand the significance of a strong set of Core Values. Richelieu stands behind these Five Core Values and serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.
These values are what provides Richelieu the strength to live out our daily Mission: Enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.
Top Benefits
About the role
Job Posting Title Representative - Warehouse Supervisor
Who we are?
Richelieu Hardware is a North American leader and a change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and complementary products.
Our customers – Over 120,000 customers in North America: manufacturers of kitchen and bathroom cabinets, storage and closets, residential and office furniture, residential and commercial woodworking, as well as hardware retailers including large renovation centers.
Our team – 3,000 people, of which nearly half are dedicated to sales and marketing and over 50% are Richelieu shareholders.
How about joining a leading company in specialty hardware in North America, publicly traded and with continuous growth for 50 years!
Richelieu Hardware is looking for Position Title: Warehouse Supervisor for our location: Concord, TruForm Building Products – A Division of Richelieu Hardware
Position Summary
The Warehouse Supervisor is a key leader within Richelieu Hardware’s supply chain, responsible for driving operational efficiency, employee engagement, and customer satisfaction. This role bridges tactical execution with strategic planning, ensuring warehouse processes consistently meet and exceed standards for accuracy, speed, and safety.
Key Responsibilities:
Leadership & Staff Management
- Lead and mentor warehouse personnel to optimize performance, accountability, and professional growth.
- Conduct performance evaluations, support succession planning, and foster a collaborative team culture aligned with company values.
- Develop and implement training programs for onboarding and ongoing skill development.
Operational Excellence
- Coordinate daily warehouse activities, including inbound/outbound logistics, order fulfillment, and inventory control.
- Apply lean methodologies to reduce waste and minimize downtime.
- Utilize data and KPIs to monitor productivity, identify bottlenecks, and improve workflows.
Safety & Compliance
- Ensure compliance with health, safety, and environmental standards through inspections and audits.
- Promote a safety-first culture by integrating awareness, accountability, and prevention into daily operations.
- Stay current with regulatory requirements and industry best practices.
Inventory & Materials Management
- Lead accurate and timely cycle counts, reconciliations, and variance investigations.
- Oversee warehouse management system (WMS) maintenance and RF scanning protocols.
Customer & Stakeholder Engagement
- Collaborate with sales and logistics teams to anticipate and prevent operational disruptions.
- Act as a liaison between operations and customer service to resolve escalations professionally.
- Maintain high service standards while balancing productivity objectives.
Administration & Strategic Input
- Maintain documentation related to shipments, receiving, inventory, safety checks, and equipment maintenance.
- Contribute to budget planning and cost-saving initiatives for warehousing operations.
- Provide operational insights to support continuous improvement and long-term strategic planning.
Qualifications & Core Competencies
-
Experience: 3–5+ years in warehouse/logistics supervision with proven team leadership
-
Skills: Proficient in WMS systems, RF scanners, and Excel; strong data analysis and reporting skills
-
Leadership: Motivational, solution-oriented, inclusive; excellent delegation and coaching abilities
-
Communication: Clear, confident, proactive communicator at all organizational levels
-
Problem Solving : Skilled at identifying inefficiencies and implementing practical solutions
-
Certifications: Forklift & First Aid certification preferred; safety management experience is a strong asset
What we offer
- A Canadian flagship: As a company with proud roots in Quebec but present in Canada and the United States, we enjoy excellent recognition and a great reputation.
- A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.
- Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all.
- Competitive compensation: We offer competitive base compensation based on the market.
- Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders.
- Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.
- Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
- Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.
Are you interested in this position? We invite you to visit our corporate website at https://www.richelieu.com/emplois to submit your
We thank all candidates for their interest, however, we will only communicate with candidates selected for the pre-selection process.
Note that the masculine is only used to lighten the text.
Include shift schedule
Not Included
Include budgeted hours
Not Included
About Richelieu Hardware
Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Its products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 130,000 product offerings, 82 distribution centers, 2 manufacturing plants, and a state-of-the-art field force that passionately serves over 90,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.
As Richelieu is celebrating 53 years of successful business since our humble beginnings in 1968, we understand the significance of a strong set of Core Values. Richelieu stands behind these Five Core Values and serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.
These values are what provides Richelieu the strength to live out our daily Mission: Enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.