Manager, Human Resources Services (26-77)
About the role
Job Title: Manager, Human Resources Services
Bargaining Unit: Non-Union
Language Requirement: English Essential
Vacancy Status: Existing vacancy
Cornwall is a beautiful community with a population of 47,000 situated on the banks of the St. Lawrence River in Eastern Ontario. The city offers a wide array of urban amenities, making it an excellent place for a career and raising a family. With a growing economy, expanding population and fantastic quality of life, there has never been a better time to start the next phase of your career with the City of Cornwall! Cornwall is a diverse and progressive community where residents and partners feel safe, welcomed, and enjoy a high quality of life supported by access to financially responsible and sustainable municipal services and infrastructure.
Position Summary
The Manager, Human Resources Services is responsible for ensuring effective human resources services within the municipality, promoting a positive work culture and supporting the municipality's strategic goals through robust HR programs and initiatives. This role encompasses managing HR business partnerships, developing talent acquisition programs, and optimizing HR technology systems. The Manager, Human Resources Services will provide strategic HR support to municipal departments, ensuring alignment with organizational objectives while fostering a culture of engagement and excellence.
Key Responsibilities
- Develop and implement a client service model that promotes strong partnerships with departmental leaders, providing strategic human resources advice and supporting change management initiatives.
- Design and oversee comprehensive recruitment strategies, including onboarding processes and cohort recruitment programs, to attract and retain top talent.
- Implement and manage HR technology solutions to streamline HR processes, enhance data management, and improve user experience for employees and managers.
- Facilitate training programs for HR staff and departmental leaders on best practices in HR services, recruitment, and technology use.
- Monitor and evaluate workforce metrics to inform recruitment strategies and enhance employee engagement initiatives.
- Champion initiatives that promote a positive workplace culture, ensuring effective communication and collaboration across departments.
- Collaborate with the Manager, Labour & Employee Relations Programs to ensure adherence to Collective Agreements, HR policies and procedures, and relevant legislation and municipal regulations.
- Lead the performance appraisal process by providing strategic guidance and support to leaders and employees, ensuring alignment with organizational goals and driving continuous development.
- Lead HR initiatives related to organizational change, providing guidance and support to management and employees throughout the process.
- Work closely with senior management to align HR strategies with organizational goals and priorities, providing insights and recommendations based on workforce data.
Leadership of Others:
- Provide strategic direction and leadership to ensure team alignment with organizational goals, fostering collaboration, accountability, and high performance.
- Develop team capacity by coaching, mentoring, and identifying professional development opportunities, ensuring alignment with operational and organizational priorities.
- Guide and support team members to meet operational objectives, ensuring compliance with organizational standards, policies, and procedures while fostering a collaborative and respectful work environment.
- Play an active role in the recruitment process by participating in candidate screening, interviews, and hiring decisions while ensuring candidates have a positive experience.
- Facilitate the successful onboarding of newly hired employees by delivering comprehensive training and continuous development, ensuring alignment between their role, organizational objectives, and the municipality’s culture.
Position Requirements
Education & Certifications:
- Degree in Human Resources, Business Administration, or a related field.
- Certified Human Resources Professional (CHRP) or Certified Human Resources Leaders (CHRL) designation.
Experience:
- Minimum of 7 years of progressive experience in human resources management, with a minimum of 3 years in a managerial role.
Equivalent combinations of education and experience may be acceptable.
Knowledge, Skills, and Abilities:
- HR Strategy Development: Proven ability to design and implement HR strategies that align with organizational objectives and enhance service delivery.
- Communication: Excellent verbal and written communication skills, with a depth of experience preparing clear reports and engaging presentations for diverse audiences.
- Analytical Skills: Strong ability to analyze data and trends to inform decision-making and improve human resources practices.
- Interest-Holder Engagement: Excellent ability to build high levels of credibility and productive partnerships, with a strong ability to collaborate with diverse interest-holders at all levels with tact and diplomacy.
- Leadership: Proven ability to lead and mentor HR teams, fostering a collaborative and high-performing work environment.
- Conflict Management: Demonstrated skills to resolve complaints and disputes, in controversial, confrontational, and politically sensitive environments.
- Technical Proficiency: Familiarity with HR technology solutions and systems that enhance HR operations and employee experience.
- Decision-Making: Developed critical thinking and problem-solving skills with sound judgement in circumstances with conflicting information.
- Customer Service: Strong commitment to internal and external customer service.
Working Conditions
- Work is performed primarily in an office environment, with occasional travel required for recruitment or training purposes.
- Standard hours of operation, Monday to Friday, with occasional flexibility needed for meetings and urgent HR matters.
- Cognitive demands include strategic thinking, decision-making, problem-solving, and managing sensitive information in a confidential manner.
- Physical demands include extended periods of sitting and looking at a computer screen.
If selected for this role, you will need to provide:
- Successful reference check (two work-related references, with a minimum of one being a direct supervisor)
- Satisfactory Criminal Record and Judicial Matters Check
- Proof of certifications
Additional Information: The Corporation of The City of Cornwall strives to promote and demonstrate the values of Equity, Diversity, and Inclusion. We are committed to reflecting the diversity of the community we serve and encourage qualified candidates of all backgrounds and abilities to apply. Accommodation will be provided in all parts of the hiring process as required. Applicants need to make their needs known in advance.
We thank all applicants for their interest, however, only those selected for interviews will be contacted. Information collected will be handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act.
The City of Cornwall is an equal-opportunity employer committed to an inclusive, barrier-free recruitment and selection process. At the City, we respect, encourage and celebrate our diversity. The City of Cornwall is committed to providing accommodation throughout the recruitment process. If you require accommodation, please notify us and we will work with you to meet your needs.
Please save a copy of this posting for your records. Please ensure that your application clearly demonstrates how you meet each of the required qualifications. Please note, selection for further consideration will be based on the information you provide in your application. Interviews may be conducted virtually through Microsoft Teams or in-person.
To see the full job posting, please visit https://www.cornwall.ca/en/city-hall/careers.aspx
About CITY OF CORNWALL
Cornwall is a city in Eastern Ontario, Canada, and the seat of the United Counties of Stormont, Dundas and Glengarry. Cornwall is Ontario's easternmost city, located on the Saint Lawrence River in the Quebec City–Windsor Corridor along Ontario Highway 401, and is the urban centre for surrounding communities, including Long Sault and Ingleside to the west, Mohawk Territory of Akwesasne to the south, St. Andrew's and Avonmore to the north, and Glen Walter, Martintown, Apple Hill, Williamstown, and Lancaster to the east.
Similar jobs you might like
Manager, Human Resources Services (26-77)
About the role
Job Title: Manager, Human Resources Services
Bargaining Unit: Non-Union
Language Requirement: English Essential
Vacancy Status: Existing vacancy
Cornwall is a beautiful community with a population of 47,000 situated on the banks of the St. Lawrence River in Eastern Ontario. The city offers a wide array of urban amenities, making it an excellent place for a career and raising a family. With a growing economy, expanding population and fantastic quality of life, there has never been a better time to start the next phase of your career with the City of Cornwall! Cornwall is a diverse and progressive community where residents and partners feel safe, welcomed, and enjoy a high quality of life supported by access to financially responsible and sustainable municipal services and infrastructure.
Position Summary
The Manager, Human Resources Services is responsible for ensuring effective human resources services within the municipality, promoting a positive work culture and supporting the municipality's strategic goals through robust HR programs and initiatives. This role encompasses managing HR business partnerships, developing talent acquisition programs, and optimizing HR technology systems. The Manager, Human Resources Services will provide strategic HR support to municipal departments, ensuring alignment with organizational objectives while fostering a culture of engagement and excellence.
Key Responsibilities
- Develop and implement a client service model that promotes strong partnerships with departmental leaders, providing strategic human resources advice and supporting change management initiatives.
- Design and oversee comprehensive recruitment strategies, including onboarding processes and cohort recruitment programs, to attract and retain top talent.
- Implement and manage HR technology solutions to streamline HR processes, enhance data management, and improve user experience for employees and managers.
- Facilitate training programs for HR staff and departmental leaders on best practices in HR services, recruitment, and technology use.
- Monitor and evaluate workforce metrics to inform recruitment strategies and enhance employee engagement initiatives.
- Champion initiatives that promote a positive workplace culture, ensuring effective communication and collaboration across departments.
- Collaborate with the Manager, Labour & Employee Relations Programs to ensure adherence to Collective Agreements, HR policies and procedures, and relevant legislation and municipal regulations.
- Lead the performance appraisal process by providing strategic guidance and support to leaders and employees, ensuring alignment with organizational goals and driving continuous development.
- Lead HR initiatives related to organizational change, providing guidance and support to management and employees throughout the process.
- Work closely with senior management to align HR strategies with organizational goals and priorities, providing insights and recommendations based on workforce data.
Leadership of Others:
- Provide strategic direction and leadership to ensure team alignment with organizational goals, fostering collaboration, accountability, and high performance.
- Develop team capacity by coaching, mentoring, and identifying professional development opportunities, ensuring alignment with operational and organizational priorities.
- Guide and support team members to meet operational objectives, ensuring compliance with organizational standards, policies, and procedures while fostering a collaborative and respectful work environment.
- Play an active role in the recruitment process by participating in candidate screening, interviews, and hiring decisions while ensuring candidates have a positive experience.
- Facilitate the successful onboarding of newly hired employees by delivering comprehensive training and continuous development, ensuring alignment between their role, organizational objectives, and the municipality’s culture.
Position Requirements
Education & Certifications:
- Degree in Human Resources, Business Administration, or a related field.
- Certified Human Resources Professional (CHRP) or Certified Human Resources Leaders (CHRL) designation.
Experience:
- Minimum of 7 years of progressive experience in human resources management, with a minimum of 3 years in a managerial role.
Equivalent combinations of education and experience may be acceptable.
Knowledge, Skills, and Abilities:
- HR Strategy Development: Proven ability to design and implement HR strategies that align with organizational objectives and enhance service delivery.
- Communication: Excellent verbal and written communication skills, with a depth of experience preparing clear reports and engaging presentations for diverse audiences.
- Analytical Skills: Strong ability to analyze data and trends to inform decision-making and improve human resources practices.
- Interest-Holder Engagement: Excellent ability to build high levels of credibility and productive partnerships, with a strong ability to collaborate with diverse interest-holders at all levels with tact and diplomacy.
- Leadership: Proven ability to lead and mentor HR teams, fostering a collaborative and high-performing work environment.
- Conflict Management: Demonstrated skills to resolve complaints and disputes, in controversial, confrontational, and politically sensitive environments.
- Technical Proficiency: Familiarity with HR technology solutions and systems that enhance HR operations and employee experience.
- Decision-Making: Developed critical thinking and problem-solving skills with sound judgement in circumstances with conflicting information.
- Customer Service: Strong commitment to internal and external customer service.
Working Conditions
- Work is performed primarily in an office environment, with occasional travel required for recruitment or training purposes.
- Standard hours of operation, Monday to Friday, with occasional flexibility needed for meetings and urgent HR matters.
- Cognitive demands include strategic thinking, decision-making, problem-solving, and managing sensitive information in a confidential manner.
- Physical demands include extended periods of sitting and looking at a computer screen.
If selected for this role, you will need to provide:
- Successful reference check (two work-related references, with a minimum of one being a direct supervisor)
- Satisfactory Criminal Record and Judicial Matters Check
- Proof of certifications
Additional Information: The Corporation of The City of Cornwall strives to promote and demonstrate the values of Equity, Diversity, and Inclusion. We are committed to reflecting the diversity of the community we serve and encourage qualified candidates of all backgrounds and abilities to apply. Accommodation will be provided in all parts of the hiring process as required. Applicants need to make their needs known in advance.
We thank all applicants for their interest, however, only those selected for interviews will be contacted. Information collected will be handled in accordance with the Municipal Freedom of Information and Protection of Privacy Act.
The City of Cornwall is an equal-opportunity employer committed to an inclusive, barrier-free recruitment and selection process. At the City, we respect, encourage and celebrate our diversity. The City of Cornwall is committed to providing accommodation throughout the recruitment process. If you require accommodation, please notify us and we will work with you to meet your needs.
Please save a copy of this posting for your records. Please ensure that your application clearly demonstrates how you meet each of the required qualifications. Please note, selection for further consideration will be based on the information you provide in your application. Interviews may be conducted virtually through Microsoft Teams or in-person.
To see the full job posting, please visit https://www.cornwall.ca/en/city-hall/careers.aspx
About CITY OF CORNWALL
Cornwall is a city in Eastern Ontario, Canada, and the seat of the United Counties of Stormont, Dundas and Glengarry. Cornwall is Ontario's easternmost city, located on the Saint Lawrence River in the Quebec City–Windsor Corridor along Ontario Highway 401, and is the urban centre for surrounding communities, including Long Sault and Ingleside to the west, Mohawk Territory of Akwesasne to the south, St. Andrew's and Avonmore to the north, and Glen Walter, Martintown, Apple Hill, Williamstown, and Lancaster to the east.