Job Category: Leadership Hospital Location: Newmarket ON Job Type: Permanent, Full time Number of Positions: 1 Minimum - Maximum Hourly Rate: $67.68 - $80.45

Why Join Our Team?

• A best-in-class workplace environment that prioritizes a culture of belonging and wellness.
• Progressive health and dental benefit plans.
• HOOPP pension plan with employer and employee premium sharing.
• Enhanced wellness initiatives, including virtual fitness classes and on-site gym memberships.

If you are ready to embrace this exciting challenge and contribute to the success of Southlake Health, we encourage you to apply and be part of our dedicated team, making a difference in the lives of our employees and the community we serve!

About the role:

Southlake Health is looking for a knowledgeable and strategic Manager, Pharmacy Clinical Services to join our Pharmacy Leadership Team.

Reporting to the Director of Pharmacy, this role provides strategic oversight of clinical pharmacy services across inpatient areas and select outpatient clinics. This position will lead a team of clinical pharmacists and learners, ensuring the delivery of safe, evidence-based, and cost-effective care that meets Accreditation Canada and Ontario College of Pharmacists standards. As a collaborative leader, you’ll work closely with physician partners and clinical teams to drive service excellence, innovation, and quality improvement.

This is an opportunity to shape the future of pharmacy services at Southlake by guiding vision and planning, developing staff, and contributing to cross-organizational projects that enhance patient care.

What You’ll Bring:

• Expertise and best practice in pharmacotherapeutics and pharmacokinetics, with a strong commitment to patient-centered pharmaceutical care.

• Strong knowledge of Ontario College of Pharmacists Standards of Practice, Accreditation Canada requirements, and the Regulated Health Professions Act.

• Broad clinical knowledge of disease states (e.g., diabetes, COPD, cardiovascular disease), medication dosages, formulations, delivery techniques, and routes of administration.

• Strong ability to interpret laboratory and clinical parameters to support patient assessment and monitoring.

• Proficiency in utilizing credible medical information resources, health system technologies, and distribution systems.

• Strong, effective communication, teaching, documentation, and presentation practices.

• Understanding of third-party reimbursement strategies, patient and staff safety initiatives, health promotion, and disease prevention.

• Familiarity with complementary and alternative therapies, aseptic techniques, and extemporaneous preparation of pharmaceuticals.

• Experience in developing, implementing, and enforcing policies, procedures, and certification programs.

• Commitment to equity, diversity, and inclusion, with sensitivity to multiculturalism in healthcare.

• Proficiency with Microsoft Office applications.

• Ability to critically appraise research, methodology, and study design to inform practice.

• Registered Pharmacist, in good standing with the Ontario College of Pharmacists (Part A).

• PharmD or master’s degree in a health-related field is an asset.

• Completion of a Post-Graduate Pharmacy Residency Program (ACPR), preferred.

• Minimum of five (5) years of experience in an acute care hospital pharmacy.

• Minimum of two (2) years of progressive pharmacy leadership experience.

What You’ll Be Doing:

• Provide leadership in clinical pharmacy services, including support for formulary review, non-formulary drug monitoring, and special access requests in collaboration with program leaders.
• Represent Pharmacy on internal and external committees, teams, and projects (e.g., Smart Pump initiatives, Medication Reconciliation).
• Assess and allocate resources using data such as workload measures, productivity reports, patient acuity, and financial indicators.
• Lead human resource planning, including recruitment, hiring, retention, succession planning, and staff development.
• Ensure compliance with organizational policies, procedures, and all applicable regulatory requirements.
• Build and maintain a motivated, cohesive team by supporting orientation, continuing education, and professional development initiatives.
• Provide ongoing coaching, mentoring, performance feedback, and formal evaluations to support staff growth and accountability.
• Promote a safe, positive work environment by managing attendance, fostering open communication, supporting morale, and addressing conflict constructively.
• Oversee scheduling, vacation planning, and day-to-day administrative activities.
• Champion change management and creates an environment that values innovation, accountability, and continuous improvement.
• Facilitate the development of staff to achieve advanced standards of clinical practice.

Southlake Health is fully committed to a culture of belonging and an inclusive environment that encourages every team member to lead within their role, generate innovative ideas that reinforce our mission and goal to create a healthy workplace where our community can thrive.

Regular and reliable attendance is an expected requirement of this position.

We are committed to a selection process and work environment that is inclusive and barrier-free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants who may require accommodation during the selection process are encouraged to notify the Human Resources Department when contacted for an interview. The People, Culture and Experience team will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process, which will enable you to be assessed fairly and equitably.

Health & Safety Workplace Responsibilities

It is the responsibility of all Southlake Health employees to work safely and promote health and safety in the workplace. Employees must adhere to the duties of workers, as stipulated in Section 28 of the OH&S Act, as well as all Southlake OH&S policies and procedures. Must be able to perform all necessary bona fide duties for the position, as outlined in the position guide. Must review and be capable of performing duties as outlined in the Job Demands Analysis for the position as a condition of offer. Proven ability to attend work regularly as per the Attendance Support Policy.

Commitment to Diversity and Inclusion

Southlake Health is fully dedicated to employment equity, diversity, and inclusion in our recruitment practices. We welcome candidates who identify with equity-seeking groups, including women, racialized individuals, Indigenous Peoples, persons with disabilities, and those from the 2SLGBTQ+ community. Any information provided will be kept confidential and used appropriately in our recruitment process.

Anti-Oppression/Anti-Racism at Southlake Health

Southlake Health is committed to having a workforce that is reflective of the diversity of York Region and strongly encourages applications from all qualified individuals, and from those who can provide different perspectives and contribute to a further diversification of ideas.

Accommodation & Diversity in the Workplace

At Southlake Health, we are committed to promoting employment equity, diversity, and inclusion in the workplace. Fostering equity, diversity, and inclusion in recruitment practices is a key aspect of our search process. The current posting is seeking candidates who identify with the following equity-seeking groups: women, racialized persons/persons of colour, Indigenous Peoples, persons with disabilities, and members of the 2SLGBTQ+ community. If you are of the aforementioned identities and feel comfortable making it known, you may choose to self-identify as a member of a designated group. Any information directly related to you is kept confidential and used safely to inform our recruitment process towards being an equal opportunity employer.

Only candidates selected for an interview will be contacted. Thank you for your submission. We appreciate your interest in joining Southlake Health!