Craving a challenging and rewarding career in a place you actually love? Perfect. We are innovators in the field, and for decades we have set the very definition of dessert restaurant. Our greatest years are yet to come, and we're looking for the best people to take us there.

Demetres was founded in 1989, now with 12 dessert restaurant locations across the Greater Toronto Area. We also proudly have Scooped by Demetres – our ice cream only experience, we’ve launched our ice creams into grocery stores, and we’ve opened Demetres Wholesale, our B2B baked goods wholesale division.

About The Role:

Working in our manufacturing facility, you’ll be the primary leader of our production facility where we make our ice creams, cakes, brownies, sauces, and more.

As Production Manager, you will oversee the entire production facility, including our team of 30 Bakers, Supervisors, Admin, Warehouse Associates, and Drivers. You will report directly to the President, and work alongside other teams including R&D, Store Operations, and Marketing.

This is a full time permanent role with occasional work on weekends as needed.

Responsibilities:

• Oversee entire bakery and production facility, including production of ice creams, cakes, brownies, sauces, and ingredients

• Recruit and develop a strong team of employees, providing support and training, and setting expectations and ensuring our team meets them. We’re only as good as our people so mentoring, developing, and motivating a successful team is pivotal to our organization.

• Maintain a strong safety culture, including adherence to GMP, HACCP, and SQF (GFSI)

• Own the Continuous Improvement program, including setting and monitoring KPIs & other metrics for output, quality, and safety.

• Manage production planning and scheduling through your team of admin and supervisory staff.

• Ensure equipment is well maintained and running, including either making small fixes or liaising with the right parties to remedy any issues

Your Skills and Experiences:

• 7+ years experience and progressive leadership with managing production facilities, ideally those with batch-based production

• Experience with food safety programs including CFIA, OMAFA, HACCP, GMPs and SQF (or other GFSI standards), with demonstrated audit readiness

• Proven leadership and management of teams including direct reports

• Experience and/or education with a Process Improvement discipline would be a plus (Lean, Six Sigma, CI, etc)

• Demonstrated knowledge to diagnose and troubleshoot small equipment issues

• Comfortable with physical work (lifting up to 50 lbs, standing for extended periods)

Here’s what you get from us:

• Competitive salary and benefits

• Working in a collaborative, creative environment

• Working for a brand that delivers happiness (people gush when you tell them where you work)

• A healthy and flexible work life balance, with a supportive management team

• A growing, exciting, ever-changing company

• Did we mention the unlimited ice cream?

This is in our state of the art Vaughan office, R&D, and production facility located on Strada Drive near Highway 7 & Pine Valley (close to Hwy 400 & Hwy 407).

To Apply:
Please submit your resume via our portal. A short cover letter where you tell us a little about what you’d like to bring to our team would be welcome but is not required. Fit matters to us, as we know having the right person will make a world of difference.

Thank you!
Please note, while we appreciate all candidates, only those chosen for an interview will be contacted.