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Family Support Worker - Families First - FT

Kamloops, BC
CA$29 - CA$33/hourly
Mid Level
Full-Time

Top Benefits

Extended health, dental, vision, life insurance, and EFAP after probation
Municipal Pension Plan
Paid training and professional development

About the role

About The Job:
We are looking for a compassionate and community-focused professional to support families with children from birth to 5 years old. In this role, you will help families build confidence, strengthen parenting skills, and connect with valuable community resources.

Key responsibilities include:

  • Coaching and modeling parenting, communication, problem-solving, and life skills
  • Facilitating interactive early literacy groups through songs, storytelling, and activities
  • Conducting home visits and supporting families in their everyday environments
  • Advocating for children and families and connecting them with community services
  • Responding to crisis situations and supporting family stabilization
  • Working collaboratively with families, MCFD, and community partners to create and monitor realistic goals and outcomes

Benefits:

  • Extended health and dental benefits, vision coverage, life insurance, and EFAP after probation
  • Municipal Pension Plan
  • Paid training and professional development opportunities
  • 3 weeks vacation after 1 year, with increases based on seniority
  • 13 paid statutory holidays annually
  • Monthly sick leave accrual
  • Wage increases based on seniority hours
  • Internal opportunities for career growth
  • Supportive team culture focused on community well-being

Education, Training & Experience:

  • Degree (preferred) or Diploma in Human/Social Services and 2 years experience working with families with young children or
  • Early Childhood Educator with 3 years experience in early childhood development
  • Or an equivalent combination of education, training, and experience.

**Your unique qualities:**You are someone who:

  • Builds strong, trusting relationships with families
  • Understands child development, attachment, and healthy parenting practices
  • Communicates effectively and works well with diverse individuals and communities
  • Can confidently navigate crisis situations and challenging family dynamics
  • Is organized, adaptable, and able to work independently
  • Demonstrates professionalism, empathy, and sound judgment

Other Musts:

  • Valid Class 5 Driver’s license and safe driving record
  • Own vehicle with Business Use and $5 million liability insurance (Reimbursement for increased premiums is provided)
  • Consent to Criminal Record and Background Checks
  • Following training are required and provided to the successful candidate free of charge. Existing certification is an asset: CPR-C, Mandt, SafeTalk, Safe Food Handling, MCFD Privacy, Abuse and Neglect Awareness, Anti-Bullying and Harassment.
  • This position requires frequent travel within the community to visit clients in their homes.
  • This position requires Union membership and 1.85% union dues are deducted from each pay.

PROGRAM: Families First

LOCATION: Kamloops, BC

STATUS: Full-Time

HOURS of WORK: 37.5 hours per week

SCHEDULE: Monday to Friday, flexible schedule within the standard office hours of 8:30 am-4:00 pm with occasional work performed on the evenings or weekends to meet clients' needs.

REPORTS TO: Families First Program Coordinator

COMPENSATION: $29.17 - $33.49 (Grid 12 as per collective agreement)

CLOSING DATE: Open until a suitable candidate is found

HOW to APPLY: Click the “Apply Now” button to submit your application. Email applications may be missed, as the inbox is not monitored for applications.

JOB NUMBER: 2026- 56

Contact us at careers@interiorcommunityservices.bc.ca for any accommodation needs at any stage of the hiring process.

ICS is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants who are legally entitled to work in Canada will receive consideration for employment without regard to race, color, religion, visible or invisible diverse abilities, gender, gender identity or expression, sexual orientation, national origin, age, or, citizenship or immigration status. Where bona fide occupational requirements limit the applicant selection, the burden of proof rests with the Employer.

About INTERIOR COMMUNITY SERVICES

Civic and Social Organizations
201-500

Our greatest asset is our staff and volunteers all working together on our mission of “Enriching Lives, Strengthening Communities” with a vision that “People of all abilities live to their potential with dignity, choice and opportunity.”

Our front line staff are community support workers, home support workers, family support works and counsellors doing very important work in Kamloops, Merritt and surrounding communities within complex systems and they are passionate in supporting the most vulnerable individuals in our communities. Our programs and services encompass early childhood, family support, pre-natal, youth, seniors and people with disabilities.

Interior Community Services (ICS) is a non-profit accredited social service agency providing a wide range of support and intervention services to people of all ages in the BC Interior region. We have been in the community for over 45 years and are currently the largest non-profit in the interior of BC.

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