Seasonal (Seasonal)
WHAT'S IN IT FOR ME?

• Free Alterra Mountain Pass for employees; ski or ride for free at Alterra owned destinations!

• Alterra Mountain Passes for your family;

• Discounts on Blue Mountain Lift tickets for friends and family;

• Free skating;

• Staff priced meals &Starbucks treats;

• Staff room rates at all our hotels;

• Retail savings at Burton, The North Face, Red Devil Sports, Hillside, and more!

The Supervisor, Snow School champions our culture of creating revolutionary guest experiences while uniting their team around purpose and fun. The purpose of this role is to supervise their assigned programming within our learning centres, ensuring the school is run efficiently and monitoring the on-hill performance of staff.

They are responsible for managing and inputting payroll and performing quality management on a consistent basis.They will also ensure the quality of Snow School products by monitoring the on-hill performance of staff, providing feedback and coaching to staff in a timely manner and performing service recovery to guests when necessary.

SEASONAL- PART TIME

HOURLY WAGE- $21.43

WHAT WILL I BE DOING?

Learning Centre Management

• Executes lesson assignments and staff schedules.

• Updates scheduling software and audits shift time records.

• Ensures tactical processes and standards are followed to support the achievement of the Strategic Plan.

• Ensures that daily expenses and labour schedules meet daily budget allocations.

• Supports the on-going advancement of the Business Unit plan via day-to-day operation and daily leadership.

Inputting Payroll

• Ensuring accuracy of lesson assignment in staff schedule for daily payroll approval

Quality Management

• Delivers training and communication for departmental service delivery and operations that create revolutionary guest experiences and achieve OKRs.

• Provide immediate response to product and service shortfalls.

• Provide staff with on hill support when the opportunity presents itself, also relying on veteran staff for input and feedback.

• Provide staff with immediate feedback when performance issues and good work are observed.

• Refer to the daily staff feedback when completing the individual pros seasonal performance evaluations.

• Manage the "Employee and Guest Experience"

WHAT DO YOU NEED FROM ME?

• Previous Ski / Snowboard instructing experience

• Experienced CSIA/CASI Level II, III or IV

• Previous leadership experience

AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

BLUE MOUNTAIN RESORT COMPANY OVERVIEW

Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

ALTERRA COMPANY OVERVIEW

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.