About the role
As an In-Store Advisor (ISA) you will be a member of our dedicated Whirlpool Program. You have a passion for customer service and thrive in being out in the field, building relationships with Trade Partner Retail Sales Associates (RSAs). You will accomplish this through effective selling, training, and merchandising of Whirlpool products.
- Brand Ambassadorship: Act as a trusted subject matter expert to cultivate memorable, positive RSA & customer experiences in-store
- Assisted Selling: Drive consumption by directly engaging with customers and supporting RSAs at high-priority retail locations
- Product Training: Deliver product training to RSAs to empower their selling capabilities
- B2B Platform Engagement: Increase RSA adoption of Whirlpool Central to ensure they are utilizing all available digital tools and resources
- Showroom Merchandising: Maintain premium floor model standards by managing physical upkeep, ordering parts, and ensuring accurate POP placement
- Market Intelligence: Capture and share actionable retail feedback and insights
- Territory Management: Execute a disciplined coverage plan across the assigned territory to ensure consistent brand presence
- Competitor Audits: Conduct floor and in-store competitor promotional audits to inform broader business strategies
How will you succeed?
-
Being an appliance enthusiast with a passion for sales and training
-
Having a friendly, outgoing, and approachable personality
-
Experience with territory management & route planning
-
Post-secondary education, preferred
-
Experience working with major appliances and/or retail selling strongly preferred
-
Natural ability to quickly establish rapport with others and be the “Trusted Expert” on Whirlpool’s Products and Services
-
Excellent communication skills
-
Proven ability to multitask and stay organized
-
Ability to learn new computer applications
-
Flexibility to work all shifts as required, including evenings and weekends
-
Available to travel 40% of role
-
Possess a reliable automobile for driving, position requires overnight travel
-
Must have a valid driver’s license
We are looking for someone who:
- Likes being out, in store, talking to people and genuinely enjoys helping others
- Has excellent communication skills
- Enjoys discovering or learning something new
- Thrives in a fast-paced environment and embraces change
- Experience in Retail Sales, Customer Service or Hospitality is an asset
We’re excited to fill this role now! Applications are reviewed as they come in—don’t wait, apply today and join our team.
Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies—Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing.
We recognize our associates are the foundation of our success. That’s why we prioritize your growth, development, and well-being to help you reach your full potential. With programs designed to support a fulfilling work-life balance, we offer opportunities that fit your lifestyle and ambitions—whether you’re looking for part-time flexibility or full-time career advancement.
Ready for a career path that’s as unique as you? Discover your path at Acosta Group!
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
AI and Automated Decision-Making Notice
We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to application questions) to support our hiring team’s review. All hiring decisions include human judgment.
If you have questions about our use of AI in recruitment or require an accommodation, please contact privacy@acosta.com or by calling us at 1-800-377-2754.
For more information about how we handle your information you can consult our privacy notice here: https://www.acosta.group/privacy-policy/.
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
#DiscoverYourPath
Not the right fit? Search for In jobs in Surrey, BC
About Acosta
Acosta brings simplicity to retail sales. We act as a catalyst to boldly connect brands, retailers and consumers, fueling growth and building long-term value throughout North America and Europe.
We are deeply embedded in every corner of the retail industry, strengthening the local, regional and national relationships between brands and retailers. Our team of experts uses deep industry insight, cutting-edge analytics and integrated partnerships to help our clients move ahead with confidence.
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About the role
As an In-Store Advisor (ISA) you will be a member of our dedicated Whirlpool Program. You have a passion for customer service and thrive in being out in the field, building relationships with Trade Partner Retail Sales Associates (RSAs). You will accomplish this through effective selling, training, and merchandising of Whirlpool products.
- Brand Ambassadorship: Act as a trusted subject matter expert to cultivate memorable, positive RSA & customer experiences in-store
- Assisted Selling: Drive consumption by directly engaging with customers and supporting RSAs at high-priority retail locations
- Product Training: Deliver product training to RSAs to empower their selling capabilities
- B2B Platform Engagement: Increase RSA adoption of Whirlpool Central to ensure they are utilizing all available digital tools and resources
- Showroom Merchandising: Maintain premium floor model standards by managing physical upkeep, ordering parts, and ensuring accurate POP placement
- Market Intelligence: Capture and share actionable retail feedback and insights
- Territory Management: Execute a disciplined coverage plan across the assigned territory to ensure consistent brand presence
- Competitor Audits: Conduct floor and in-store competitor promotional audits to inform broader business strategies
How will you succeed?
-
Being an appliance enthusiast with a passion for sales and training
-
Having a friendly, outgoing, and approachable personality
-
Experience with territory management & route planning
-
Post-secondary education, preferred
-
Experience working with major appliances and/or retail selling strongly preferred
-
Natural ability to quickly establish rapport with others and be the “Trusted Expert” on Whirlpool’s Products and Services
-
Excellent communication skills
-
Proven ability to multitask and stay organized
-
Ability to learn new computer applications
-
Flexibility to work all shifts as required, including evenings and weekends
-
Available to travel 40% of role
-
Possess a reliable automobile for driving, position requires overnight travel
-
Must have a valid driver’s license
We are looking for someone who:
- Likes being out, in store, talking to people and genuinely enjoys helping others
- Has excellent communication skills
- Enjoys discovering or learning something new
- Thrives in a fast-paced environment and embraces change
- Experience in Retail Sales, Customer Service or Hospitality is an asset
We’re excited to fill this role now! Applications are reviewed as they come in—don’t wait, apply today and join our team.
Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies—Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing.
We recognize our associates are the foundation of our success. That’s why we prioritize your growth, development, and well-being to help you reach your full potential. With programs designed to support a fulfilling work-life balance, we offer opportunities that fit your lifestyle and ambitions—whether you’re looking for part-time flexibility or full-time career advancement.
Ready for a career path that’s as unique as you? Discover your path at Acosta Group!
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
AI and Automated Decision-Making Notice
We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to application questions) to support our hiring team’s review. All hiring decisions include human judgment.
If you have questions about our use of AI in recruitment or require an accommodation, please contact privacy@acosta.com or by calling us at 1-800-377-2754.
For more information about how we handle your information you can consult our privacy notice here: https://www.acosta.group/privacy-policy/.
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
#DiscoverYourPath
Not the right fit? Search for In jobs in Surrey, BC
About Acosta
Acosta brings simplicity to retail sales. We act as a catalyst to boldly connect brands, retailers and consumers, fueling growth and building long-term value throughout North America and Europe.
We are deeply embedded in every corner of the retail industry, strengthening the local, regional and national relationships between brands and retailers. Our team of experts uses deep industry insight, cutting-edge analytics and integrated partnerships to help our clients move ahead with confidence.