About the role
Position Summary The Clinical Informatics Specialist plays a crucial role in bridging the gap between healthcare, technology, and data management. The Clinical Informatics Specialist is responsible for the planning, design, development, training, implementation, evaluation and support of clinical information systems initiatives. The position brings the clinical knowledge and leadership required to lead clinicians, departments and programs through business process and workflow redesign. The Clinical Informatics Specialist is the liaison between the clinical stakeholders and Information Systems. This role involves collaborating with clinicians, IT professionals, and healthcare administrators within Quinte Health, the southeast partner hospitals, and regional team to implement and optimize the health information system (Lumeo), clinical data management platforms, and decision-support tools.
Required
- Education:
- Completion of a post-secondary program in the health sciences field (required).
- Preference for formal education in clinical informatics.
- Experience:
- 2+ years of experience in clinical informatics or healthcare IT roles.
- Hands-on experience with Electronic Health Records (EHR) systems, clinical data systems, or other healthcare technologies.
- Recent teaching or coaching experience.
- Experience in a healthcare setting.
- Skills:
- Strong understanding of healthcare workflows and clinical processes.
- Proficiency in Cerner EHR systems and Microsoft Office.
- Ability to analyze data and generate reports to drive decision-making.
- Excellent communication, problem-solving, and project management skills.
- Experience with data analytics, project management software, and database management is preferred.
Duties
- Clinical Data Analysis and Optimization:
- Analyze clinical workflows and data to identify opportunities for improvement in patient care and operational efficiency.
- Utilize data from Lumeo and other clinical systems to monitor performance metrics and assist in evidence-based decision-making.
- Ensure data integrity, accuracy, and compliance with healthcare standards and regulations.
- Promotes quality assurance in meaningful data collection through the EMR
- System Implementation & Integration:
- Lead the implementation and integration of Lumeo within clinical settings.
- Coordinate with cross-functional teams, including IT, clinical staff, and management, to ensure successful technology adoption.
- Acts as the primary resource for the related interprofessional patient care teams, as well as committees/working groups, to process and follow up with requests for system changes, upgrades or enhancements
- Provide technical expertise in system design, optimization, and customization to fit clinical needs.
- Clinical Training and Support:
- Develop and deliver training programs for clinical staff on the use of Lumeo and related technologies required to integrate with clinical workflows.
- Provide ongoing support to clinicians and leadership to ensure effective use of Lumeo.
- Provide one-on-one shadowing support to understand how clinicians are interacting with the system and where required providing coaching to optimize use of Lumeo
- Complete workflow analysis to identify deviations from recommended workflows to support performance management discussions
- Creation and maintenance of resources to support onboarding, just-in-time learning, and remedial training
- Serve as a liaison between IT departments and clinical staff to troubleshoot and resolve issues.
- Change Management:
- Incorporates adult learning principles, organizational development, behavioral and physical sciences, communication strategies, interpersonal skills, and change management sciences in the selection, designing, delivering and evaluating of educational programs using multiple methodologies and facilitate knowledge transfer to the practice setting.
- Clinical Workflow Analysis:
- Evaluate existing clinical workflows and recommend opportunities for system optimization to enhance efficiency, reduce errors, and improve patient outcomes.
- Provide support in the redesign of clinical processes to optimize the use of Lumeo and related technology.
- Research and Continuous Improvement:
- Stay current with emerging trends and innovations in healthcare informatics and technology.
- Contribute to the development of best practices in clinical informatics.
- Monitor the effectiveness of implemented solutions and suggest improvements based on feedback and performance data.
- Collaboration and Communication:
- Work closely with physicians, nurses, administrators, and IT staff to understand clinical needs and advocate for appropriate design solutions.
- Communicate complex technical concepts to non-technical staff to facilitate informed decision-making.
- Provides support related to system knowledge in the development of applicable organizational policies and procedures
At Quinte Health, our four hospitals unite under the core values of Imagine It’s You, Value Everyone, We All Make a Difference , and Stronger Together . We work as one team to enhance lives, improve access to high-quality care, and build healthier communities—right where people need it most.
Quinte Health’s four hospitals are the heart of our communities, delivering exceptional care close to home. As one unified team, we’re passionate about improving lives and expanding access to high-quality healthcare. Our staff, physicians, and volunteers don’t just work here—we live, grow, and thrive here. If you’re compassionate and driven, we have exciting opportunities across our hospitals. Join us and make a real impact!
Equal Opportunity We thank all interested candidates for their response, however, only those chosen for an interview will be contacted. Quinte Health is an equal opportunity employer committed to meeting needs under the Canadian Charter of Rights and Freedom and the Ontario Human Rights Code. Our Recruitment process follows the Accessibility for Ontarians with Disabilities Act in order to provide a fair and equitable process for all candidates. Applicants requiring accommodation through the recruitment/interview process are encouraged to contact the Human Resources Department at 613-969-7400 x2577 or
About Quinte Health
Quinte Health provides a wide range of high quality health care services to 160,000 people living in the 7000 square kilometre region of Prince Edward and Hastings Counties and the southeast portion of Northumberland County.
Care is provided through four hospitals - Belleville General Hospital, North Hastings Hospital, Prince Edward County Memorial Hospital and Trenton Memorial Hospital - and includes four emergency departments, operating rooms at three sites, a rehabilitation day hospital, children's treatment centre, ambulatory care clinics, community mental health programs and a range of diagnostic services. There are inpatient beds for acute medical patients, intensive care, obstetrics, paediatrics, mental health, complex continuing care, rehabilitation and surgery.
Our 1700 staff members, along with 364 professional staff with privileges including doctors, nurse practitioners and mid-wives, provide primary and secondary patient care. Through partnership and innovation, the teams at the four hospitals of Quinte Health provide exceptional health care services to the residents of the area, close to home.
Our vision over the next five years is to foster healthier, more connected people and communities. We will achieve this by working even more closely between our teams, hospitals and partners to provide care as close to home as possible and to help build a stronger health care system for the future. The pandemic has reinforced the value of teamwork and collaboration, and that we are indeed stronger together. Many of the challenges facing hospitals today can only be solved in true partnership.
Our Values: Imagine it's you, Value everyone, Stronger Together, and We all make a difference.
About the role
Position Summary The Clinical Informatics Specialist plays a crucial role in bridging the gap between healthcare, technology, and data management. The Clinical Informatics Specialist is responsible for the planning, design, development, training, implementation, evaluation and support of clinical information systems initiatives. The position brings the clinical knowledge and leadership required to lead clinicians, departments and programs through business process and workflow redesign. The Clinical Informatics Specialist is the liaison between the clinical stakeholders and Information Systems. This role involves collaborating with clinicians, IT professionals, and healthcare administrators within Quinte Health, the southeast partner hospitals, and regional team to implement and optimize the health information system (Lumeo), clinical data management platforms, and decision-support tools.
Required
- Education:
- Completion of a post-secondary program in the health sciences field (required).
- Preference for formal education in clinical informatics.
- Experience:
- 2+ years of experience in clinical informatics or healthcare IT roles.
- Hands-on experience with Electronic Health Records (EHR) systems, clinical data systems, or other healthcare technologies.
- Recent teaching or coaching experience.
- Experience in a healthcare setting.
- Skills:
- Strong understanding of healthcare workflows and clinical processes.
- Proficiency in Cerner EHR systems and Microsoft Office.
- Ability to analyze data and generate reports to drive decision-making.
- Excellent communication, problem-solving, and project management skills.
- Experience with data analytics, project management software, and database management is preferred.
Duties
- Clinical Data Analysis and Optimization:
- Analyze clinical workflows and data to identify opportunities for improvement in patient care and operational efficiency.
- Utilize data from Lumeo and other clinical systems to monitor performance metrics and assist in evidence-based decision-making.
- Ensure data integrity, accuracy, and compliance with healthcare standards and regulations.
- Promotes quality assurance in meaningful data collection through the EMR
- System Implementation & Integration:
- Lead the implementation and integration of Lumeo within clinical settings.
- Coordinate with cross-functional teams, including IT, clinical staff, and management, to ensure successful technology adoption.
- Acts as the primary resource for the related interprofessional patient care teams, as well as committees/working groups, to process and follow up with requests for system changes, upgrades or enhancements
- Provide technical expertise in system design, optimization, and customization to fit clinical needs.
- Clinical Training and Support:
- Develop and deliver training programs for clinical staff on the use of Lumeo and related technologies required to integrate with clinical workflows.
- Provide ongoing support to clinicians and leadership to ensure effective use of Lumeo.
- Provide one-on-one shadowing support to understand how clinicians are interacting with the system and where required providing coaching to optimize use of Lumeo
- Complete workflow analysis to identify deviations from recommended workflows to support performance management discussions
- Creation and maintenance of resources to support onboarding, just-in-time learning, and remedial training
- Serve as a liaison between IT departments and clinical staff to troubleshoot and resolve issues.
- Change Management:
- Incorporates adult learning principles, organizational development, behavioral and physical sciences, communication strategies, interpersonal skills, and change management sciences in the selection, designing, delivering and evaluating of educational programs using multiple methodologies and facilitate knowledge transfer to the practice setting.
- Clinical Workflow Analysis:
- Evaluate existing clinical workflows and recommend opportunities for system optimization to enhance efficiency, reduce errors, and improve patient outcomes.
- Provide support in the redesign of clinical processes to optimize the use of Lumeo and related technology.
- Research and Continuous Improvement:
- Stay current with emerging trends and innovations in healthcare informatics and technology.
- Contribute to the development of best practices in clinical informatics.
- Monitor the effectiveness of implemented solutions and suggest improvements based on feedback and performance data.
- Collaboration and Communication:
- Work closely with physicians, nurses, administrators, and IT staff to understand clinical needs and advocate for appropriate design solutions.
- Communicate complex technical concepts to non-technical staff to facilitate informed decision-making.
- Provides support related to system knowledge in the development of applicable organizational policies and procedures
At Quinte Health, our four hospitals unite under the core values of Imagine It’s You, Value Everyone, We All Make a Difference , and Stronger Together . We work as one team to enhance lives, improve access to high-quality care, and build healthier communities—right where people need it most.
Quinte Health’s four hospitals are the heart of our communities, delivering exceptional care close to home. As one unified team, we’re passionate about improving lives and expanding access to high-quality healthcare. Our staff, physicians, and volunteers don’t just work here—we live, grow, and thrive here. If you’re compassionate and driven, we have exciting opportunities across our hospitals. Join us and make a real impact!
Equal Opportunity We thank all interested candidates for their response, however, only those chosen for an interview will be contacted. Quinte Health is an equal opportunity employer committed to meeting needs under the Canadian Charter of Rights and Freedom and the Ontario Human Rights Code. Our Recruitment process follows the Accessibility for Ontarians with Disabilities Act in order to provide a fair and equitable process for all candidates. Applicants requiring accommodation through the recruitment/interview process are encouraged to contact the Human Resources Department at 613-969-7400 x2577 or
About Quinte Health
Quinte Health provides a wide range of high quality health care services to 160,000 people living in the 7000 square kilometre region of Prince Edward and Hastings Counties and the southeast portion of Northumberland County.
Care is provided through four hospitals - Belleville General Hospital, North Hastings Hospital, Prince Edward County Memorial Hospital and Trenton Memorial Hospital - and includes four emergency departments, operating rooms at three sites, a rehabilitation day hospital, children's treatment centre, ambulatory care clinics, community mental health programs and a range of diagnostic services. There are inpatient beds for acute medical patients, intensive care, obstetrics, paediatrics, mental health, complex continuing care, rehabilitation and surgery.
Our 1700 staff members, along with 364 professional staff with privileges including doctors, nurse practitioners and mid-wives, provide primary and secondary patient care. Through partnership and innovation, the teams at the four hospitals of Quinte Health provide exceptional health care services to the residents of the area, close to home.
Our vision over the next five years is to foster healthier, more connected people and communities. We will achieve this by working even more closely between our teams, hospitals and partners to provide care as close to home as possible and to help build a stronger health care system for the future. The pandemic has reinforced the value of teamwork and collaboration, and that we are indeed stronger together. Many of the challenges facing hospitals today can only be solved in true partnership.
Our Values: Imagine it's you, Value everyone, Stronger Together, and We all make a difference.