Under the general supervision of the Deputy City Clerk, the Manager of Councillor Services is responsible for providing comprehensive financial and administrative support to City Councillors and their offices. This senior role manages the Councillor Services Branch, serving 15 Councillors and their staff and the Administrative Support Clerk.

This position requires strong political and business acumen, policy knowledge, leadership, and communication skills to balance financial stewardship with effective operational and political support in a dynamic, high-profile environment.

As the Manager of Councillor Services you will:

• Manage the implementation of the Councillors’ Ward Allowance Fund (CWA)
• Manage the Councillors’ Offices Branch, providing support to the 15 individual Councillors and their staff.
• Supervise the Administrative Support Clerk and provide support to Councillors staff and the City Clerk’s Department
• Act as an Election Officer

Your education and qualifications include:

• Degree in Business Administration, Political Studies or Finance is preferred. Equivalent training and education may be considered.

• Two years prior experience in a political environment.

• Experience preparing, analyzing and preparing financial data, including budgets. Provide insights and recommendations.

• Experience with accounting software finance modules.

• Prior experience supervising staff including coaching, developing, performance management activities and building capacity.

• Strong Interpersonal skills with the ability to establish and maintain positive working relationships with employees at all levels of the organization including elected official, administration, media, external contacts, and the public.

• Effective verbal communication skills.

• Effective written communication skills.

• Strong organizational and time management skills with the ability to prioritize tasks, establish and meet deadlines.

• Ability to tactfully exercise the utmost discretion in handling and providing information to others, including matters of confidential nature.

• Ability to work and lead with minimal supervision.

• Ability to undertake research and prepare departmental reports as required.

• Proficiency using Microsoft Office Software (Word, Excel, Outlook, SharePoint).

• IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service https://canalliance.org/en/ at application.

Conditions of employment:

• The successful candidate must maintain legal eligibility to work in Canada. If the successful candidate possesses a work permit, it is their responsibility to ensure the permit remains valid.
• A Police Information Check satisfactory to the employer will be required from the applicant(s) or successful candidate(s), at their expense.