PRIMARY FUNCTION

The Housekeeping Supervisor is responsible for overseeing and ensuring high standards of cleanliness, orderliness, and visual appeal in all guest areas, particularly guest rooms. The role involves supervising housekeeping staff, managing daily operations, and ensuring guest requests are addressed promptly and with courtesy.

REPORTS TO

Housekeeping Manager/Assistant Housekeeping Manager

HOURS

As required

DUTIES & RESPONSIBILITIES

• Inspect rooms regularly to uphold quality standards.
• Provide daily direction, task prioritization, and motivation to team.
• Train staff on cleaning procedures, amenities, supplies
• Track room status and attend to maintenance requests.
• Maintain neatness and organization of housekeeping offices and storage areas.
• Assist leadership with projects, peak periods, and emergency situations.
• Model exemplary grooming, uniform compliance, and guest engagement
• Utilize Opera PMS for room status updates and lost & found.
• Comply with health, safety, and sanitation procedures.
• Other duties as assigned.

EXPERIENCE

• 6+ months hospitality housekeeping experience

• Outstanding customer service, communication, and leadership abilities

• Exceptional attention to detail and organization

• Can remain calm and take initiative in high pressure situations.

• Computer proficient with MS Office, Opera PMS

• Able to lift up to 30 lbs and be on feet for extended periods.

• Willing to work flexible hours in all weather conditions.

Please note that only applicants selected for further consideration will be contacted.

Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.

If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-441-0375.

We look forward to receiving your application.