Adventure Canada is a dynamic leader in expedition cruising, bringing our guests to some of the world’s most remote regions. For over three decades, we have delivered immersive travel experiences through the expertise of our dedicated teams.

We are seeking aSales Operations Administratoron a part-time contract basis to support our Sales and Business Development teams. This role is essential to ensuring smooth internal operations, accurate data management, and seamless coordination across teams. The ideal candidate is highly organised, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment.

This posting is for an existing vacancy.

The hourly rate for this role is between $20-$22 per hour.

The Role

As a Sales Operations Administrator, you will play a key role in supporting the sales lifecycle from initial booking through to confirmation and internal handoff. You will work closely with Sales, Client Services, Business Development, and other internal teams to ensure data accuracy, process consistency, and a high standard of client experience.

This role requires strong attention to detail, accountability, and the ability to manage multiple workflows simultaneously. You will be a critical support function in maintaining operational efficiency and ensuring that bookings and client records are accurate and complete.

The Sales Operations Administrator reports directly to the Sales Manager.

Overarching duties and responsibilities:

• Maintain accurate, well-organized, and confidential client and partner records across internal systems and files
• Provide administrative and operational support to the Sales and Business Development teams, including data entry and record maintenance
• Process registrations, secure client payments, manage registration agreements, and generate invoices using our booking CRM
• Support the progression of bookings through the HubSpot pipeline by:
  • Updating deal stages
  • Ensuring required documentation is complete
  • Sending booking confirmations
  • Supporting smooth handoffs between Sales, CSR, and Client Services
• Assist with additional administrative, sales operations, and trip preparation tasks to support cross-departmental workflows
• Complete other operational duties as required

Skills & Experience Required

• 1–3 years of experience in an administrative, sales support, or operations role
• Strong client service orientation with a professional and responsive approach
• Clear written and verbal communication skills
• High level of organisation and attention to detail
• Ability to manage multiple requests and priorities in a structured manner
• Experience working with CRM systems, preferably HubSpot
• Proactive follow-up habits with strong accountability for task completion
• Ability to work both independently and collaboratively within a team environment

Education

• Post-secondary education in Business, Administration, or a related field is considered an asset.

Why Adventure Canada?

• Join a mission-driven organization rooted in culture, community, and conservation.
• Be part of a small but mighty team where your work makes a direct impact.
• Contribute to a company that values culture, community, and conservation.

Please note that AI-assisted tools may be used to support the preliminary screening of applications. All applicant assessments and hiring decisions involve human oversight.

Adventure Canada is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with Adventure Canada values and all applicable legislation.

We thank all applicants for their interest; only those selected for an interview will be contacted. Hiring is subject to successful completion of a background verification and integrity check.