DESCRIPTION

Amazon.com is seeking a Technical Program Manager to join our Amazon Financial Foundation Services (AFFS), a division within Amazon’s eCommerce Foundation Organization (eCF)

In this role, you will be the driving force that collaborates with financial business partners and technical teams around the globe to deliver world class solutions that are highly scalable, secure, and flexible - all while maintaining a strong customer focus.

You will work with stakeholders and multiple business teams to identify, define, and specify solutions meeting our retail business and financial accounting customer’s needs. You will work with multiple technical teams to deliver those solutions. You will be the driving force that orchestrates all the moving pieces as needed to ensure successful and on-time delivery.

You will also be the face and voice for the project teams you work with. You will ensure that all stakeholders are aware of outstanding issues and project status. You will tailor your communications to specific audiences as well as communicate clearly and concisely to both business and technical audiences.
Finally, as a member of the TPM team you will take an active role in our focus on continuous improvement. We are always on the lookout for ways to improve our software development lifecycle (SDLC) as well as increasing the quality of our product and overall efficiency of our processes.

You must be able to:

• Interact with Project Sponsors, Project Stakeholders and multiple business and technical teams to define and deliver features.
• Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints.
• Plan and manage multiple parallel projects.
• Maximize resources for the greater good of the organization.
• Identify, assess, track and mitigate issues and risks at multiple levels.
• Create, maintain and disseminate project information to stakeholders.
• Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.
• Be the glue that is able to understand, plan, and manage the cross-team inter-dependencies
• Communicate project issues and status in a concise, accurate, and professional manner
• Apply best practices to the software development lifecycle for projects based on experiences with a number of agile and blended approaches, as well effectively coordinating the implementations across teams using very different approaches.
• Build and maintain integrated project schedules that account for internal/external dependencies, differing SDLC approaches, numerous constraints, and adequately factors in some contingency for some unplanned delays while still be aggressive.
• Remain flexible to changing priorities, open to new ideas and have Amazons success firmly in your focus

BASIC QUALIFICATIONS

• 7+ years of working directly with engineering teams experience
• 5+ years of technical product or program management experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, BC, Vancouver - 128,100.00 - 214,000.00 CAD annually