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PROPERTY MANAGER II Department Circle Sage, LLC.

Exempt (y/N) Y

Reports To Director of Operations and Development

Salary Grade E7

The Opportunity The Property Manager II is responsible for managing all assigned townhome/ apartment operations within Circle Sage, LLC. (Circle Sage Property Management) portfolio. The position will be accountable for property operating budget(s), with the goal of increasing the cash flow, maintaining the physical asset, and providing a quality living environment for the residents. The position job responsibilities will include leasing, compliance, maintenance, rent collection, tenant relations, and rules enforcement. The role will establish and maintain a positive, productive working relationship with tenants, ensuring their adherence to policies and procedures.

Work Environment: Associate is expected to work in the office(s) of their properties; remote work possible with permission from supervisor.

What You Get To Do This position will be responsible for 90-180 residential units or 3-6 residential housing properties.

LEASING

• Markets any units when vacancies exist; respond to questions from prospective tenants and explain programs (LIHTC) and leasing options as applicable.
• Responsible for rent collections and leasing, compliance requirements, equity investor liaison, audit requirements, finances, evictions, compliance lease violations etc.
• Responsible for all social media associated with the properties, coordinating with supervisor to ensure brand management is consistent with all Circle Sage properties.
• Manage wait lists and application intake: show units; document all offers and communication.
• Schedule and conduct leasing meetings with new residents and provide new tenant orientation.

COMPLIANCE

• Responsible for all compliance requirements on the housing properties, including annual reporting, audits, qualifications, recertifications, outside inspections, MHFA and equity investor inspections, etc.
• Follow-up on reports of tenant and participant non-compliance, such as lease violations, etc. and address as needed with warning or lease termination notices.

FINANCIAL MANAGEMENT & PLANNING

• Responsible for controlling expenses on the properties wherever possible.
• Responsible for review of monthly financials to provide to supervisor, including any changes, etc. required to ensure financials are accurate.
• Ensure rent is collected on time by each unit by staying up to date on any potential issues that could result in tenants not paying rent.
• Adjust tenant accounts for rent/ maintenance charges.
• Complete quarterly unit inspections to ensure compliance with policies, procedures, and safety regulations.

COMMUNICATION, COORDINATION, & EXECUTION

• Assure tenant satisfaction by providing a high level of customer service; cultivate and maintain partnerships with other local agencies and organizations.
• Communicate with other Circle Sage or other MLCV staff regarding properties.
• Send property updates and reports to supervisor.
• Responsible for coordination and/or completion of repair and/or routine maintenance of property, and to update replacement inventory as needed.
• Responsible for coordination and/or completion of snow removal and/or lawn care for assigned properties.
• Responsible to respond to any emergency call from tenant(s) or coordinate coverage (if away from the property).
• All other duties as assigned related to this role.

What We Look For In a Person

• Serves and develops others by building relationships.
• Fosters an inclusive workplace where inclusion and individual differences are valued.
• Collaborates across boundaries to achieve common goals.
• Aligns organizational objectives and practices with Mille Lacs Band traditions or interests as appropriate.
• Sets direction and influences others to translate vision into action.
• Demonstrates drive for continued personal and professional growth.

What Qualifies You

• High school degree or equivalent.
• Valid Driver's License is required by date of interview and must be maintained as valid while employed in this position.
• Two (2) years’ experience in property management (or equivalent management position).
• Four (4) years’ experience working with a property management system (which includes accepting payments, completing refunds, documenting communications, etc.)
• Two (2) years’ management experience in business, commercial or residential operations with oversight of annual operating budgets of at least $200,000.
• The successful candidate will need to have or pass the required LIHTC training (TCS and TCSA) and become certified within the first year of employment.
• Ability to respond to tenant emergencies.
• Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.

Preferred Qualifications

• Two (2) years’ experience working in/ familiarity with Fair Housing laws.
• Two (2) years’ experience in managing Section 42 housing developments.
• Tax Credit Specialist (TCS) certification from National Center for Housing Management.
• Tax Credit Specialist Advanced (TCSA) certification from National Center for Housing Management.
• Blended Occupancy Specialist (BOS) certification from National Center for Housing Management.

Work Environment While performing the duties of this job, the associate is regularly exposed to:

• A low-to-moderate noise level (offices).
• Moving mechanical and/or electrical components.
• Motorized equipment and machinery.
• At times may be exposed to unusual indoor and outdoor elements such as extreme temperatures, wet or humid conditions, chemicals, fumes, vibration, airborne particles, dirt, dust and other hazards.

While performing the duties of this job, the associate is regularly required to:

• Talk and hear.
• See and adjust focus to include close, distance, color, depth, and peripheral vision.
• Stand, walk, run, sit, balance, stoop, kneel, climb, crouch, and/or craw.
• Handle objects, tools, and controls; reach with arms and hands.
• Lift, push, pull and/or move objects weighing up to one hundred (100) pounds.
• Climb a variety of ladders, up to 36 feet tall, and use aerial lift equipment.