Job Description:

Creative Content Lead

Location: Remote – Canada or USA
Reports To: Head of Marketing & Sales, Member Solutions

About Member Solutions

Member Solutions, a division of Jonas Software, provides industry-leading billing and member management solutions for mission-driven businesses—like martial arts studios, fitness communities, and wellness programs. We exist to make it easier for these owners to grow strong, sustainable businesses doing what they love.

We're a small team doing big work, and growing communities one member at a time.

The Role

We’re hiring a Creative Marketing Lead who brings both creative firepower and strategic clarity to the table—someone who can architect our content and events engine, and then bring it to life with grit, style, and precision.

You’ll be trusted to own big things. You’ll be pushed to dive deep, move fast, and create work that punches above its weight. And you won’t do it alone. You’ll have consistent guidance, honest feedback, and a team that backs you each step of the way.

You will think critically, act quickly, and choose progress over perfection—every time.

This isn’t a role for someone looking to coast. It’s for someone who wants to be leaned on and pushed. Someone that is ready to level up.

You Will...

Strategize with Intent

• Build and drive a cohesive content strategy across platforms and formats.

• Align every campaign, story, and asset with our ideal customer profiles and mission.

• Know how to filter signal from noise—and focus on what moves the needle now.

Create with Urgency and Purpose

• Write, design, and produce high-quality content—fast.

• Craft customer stories, sales collateral, campaigns, social, email, and more.

• Leverage AI and modern tools to multiply your output without diluting your voice.

• Hold the line on quality—but never let “perfect” delay “published.”

Make Events Unforgettable

• Own the planning, promotion, and execution of virtual and live events.

• Build experiences that are well thought out, deliver value, and create opportunity.

• Ensure every event has a clear goal, measurable impact, and post-event strategy.

Arm the Sales Team

• Deliver sales assets that don’t just explain—they equip and convert.

• Collaborate with Sales to preempt objections, surface insights, and strengthen pitches.

• Turn customer wins into powerful tools for the next close.

Lead Across Boundaries

• Manage contractors and creatives—bringing out their best, not doing it all yourself.

• Coordinate with sister companies inside the Jonas Software ecosystem to share learnings and build smarter, faster.

• Show up for teammates—inside and outside of Marketing—with empathy, speed, and clarity.

What Sets You Apart

• You are equal parts strategist and doer. You think before you move—and then you move fast.

• You have the rare ability to 10x the impact of all planned efforts.

• You don’t need to be told twice, and most of the time, not even once.

• You think deeply about the audience before committing to resources and creation.

• You understand that perfection is the enemy of starting.

• You want to be challenged. You welcome high standards. You’re hungry to grow.

• You value support, honesty, and real collaboration.

Your Background Likely Includes

• 5+ years in marketing, content creation, or brand strategy.

• Strong writing, editing, and creative production chops (samples will be requested).

• Familiarity with tools like HubSpot, Adobe Creative Suite, Canva, Figma, AI tools (e.g. ChatGPT), and project management platforms.

• Experience managing vendors or creatives and collaborating cross-functionally.

• Bonus: SaaS or membership-based business experience.

What You Can Expect from Us

• Clear ownership and accountability from Day 1.

• High expectations, with the support to meet them.

• Room to experiment, iterate, and ship fast—with guidance, not micromanagement.

• A culture that values kindness, curiosity, and candor.

• Competitive compensation, flexible remote structure, and opportunity to grow as the company grows.

Final Word

We’re not looking for someone to check boxes—we’re looking for someone to help build the next chapter of Member Solutions. If you’re energized by the idea of turning strategy into stories, and momentum into measurable impact, we want to talk.

Let’s Go!

Lominger Competencies

• Action Oriented Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.

• Compassion Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pains of others.

• Creativity Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

• Timely Decision Making Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision.

• Decision Quality Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.

Business Unit:

Member Solutions

Scheduled Weekly Hours:

37.5

Number of Openings Available:

1

Worker Type:

Regular

More About Jonas Software:

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.