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Manager, Medical Education

Hybrid
London, ON
Senior Level
full_time

About the role

Who We Are

London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. Just two hours from Toronto and two hours from Detroit, London features a beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities that highlight local arts, culture and music. As one of Canada's largest acute-care teaching hospitals, LHSC delivers world-class care and experiences, built on our commitment to excellence in research, innovation, and learning. In partnership with our communities, we design and advance healthcare to support the wellness of the populations we serve. LHSC delivers both local and regional services, including the Children's Hospital, within a large geographic area. LHSC is known for its great people and great care, with a workforce of close to 15,000, dedicated to delivering the highest quality patient care while partnering with communities to transform health, one life at a time.

Medical Affairs provides services to support the relationship between London Health Sciences Centre (LHSC), St. Joseph's Health Care London (St. Joseph's), Western University and Credentialed Professional Staff (physicians, dentists, and midwives). The department supports the academic mission of the two hospitals by facilitating the clinical learning activities for a large number of Residents, Clinical Fellows, and physician supervised students. In support of the Credentialed Professional Staff and physician leaders, the department facilitates the complete Human Resources cycle for hospital-hired medical secretaries and the onboarding process for privately hired medical secretaries.

The Integrated Director of Medical Affairs reports to the Integrated Vice President, Medical and Academic Affairs for LHSC and St. Joseph's. Members of the Medical Affairs team have responsibilities that encompass joint processes among the two hospitals and the academic partner at Western University, Schulich School of Medicine & Dentistry.

Posting Period

August 27 - September 9, 2025

Job Summary

Reporting to the Integrated Director, Medical Affairs, the Manager, Medical Education, is responsible to oversee all aspects of the long-term academic and education strategy and ensure the successful delivery of the undergraduate, postgraduate, and medical observers education programs at both London Health Sciences Centre (LHSC) and work collaboratively with their counterpart at St. Josephs Healthcare London (SJHC). The role will act as a main communication link between Western University and the healthcare institutions.

The Manager will ensure the Academic Affiliation Agreement is adhered to, along with any changes to the PARO Collective Agreement and will also be responsible for collecting feedback and implementing improvements to the education programs to ensure their continued success.

The Manager will also ensure there are appropriate resources in place to support the education programs, develop and support a healthy workplace, complete risk and utilization measurements, as well as facilitating change management. The Manager fosters effective working relationships with LHSC members from across the organization as well as external partners.

This role is accountable for day-to-day department activities, including the management of human and material resources, day-to-day staffing and scheduling, development and support of a healthy workplace, risk and utilization measurements, and facilitation of improvement initiatives and change management, while operating within approved operational budgets and financial guidelines and controls. A major focus of the role is fostering effective working relationships and networks within the team/unit and with other teams across the organization.

LHSC is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the Hospital, inclusive of our Staff and Patient experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on location, as required.

Qualifications

Who You Are

  • You are self-aware of own assumptions, values, principles, strengths and limitations
  • You manage and develop self while modeling qualities such as honesty, integrity, resilience, and confidence
  • You engage and support others to foster development, personal goals and encourage a healthy organization
  • You achieve results by strategically aligning direction, decisions, actions and evaluation with the vision, values and evidence
  • You facilitate an environment of collaboration and cooperation
  • You create connections, build partnerships and networks
  • You demonstrate a commitment to the organizational vision, mission, values and service excellence
  • You are a transformational thinker that encourages and supports innovation
  • You have exceptional analytical skills that contribute to effective decision-making
  • You are self-directed, courageous, and highly motivated with excellent interpersonal and effective communication skills

What Skills Are Needed

  • Experience working with Physicians, Dentists and Midwives and medical leaders
  • Detailed understanding of medical education, medical curriculum and training needs
  • Broad understanding of current medical education issues, challenges, and future directions of health care learning/training in Canada
  • Ability to develop robust relationships with those on the team, across the organization, and externally
  • Collaborative mindset with the ability to work effectively in cross-functional teams and influence shareholders at all levels of the organization
  • Ability to develop and execute operational and tactical plans taking creative and innovative approaches
  • Knowledge of project planning, monitoring, and management
  • Knowledge of the Canadian Resident Matching Service (CaRMS), Professional Association of Residents of Ontario (PARO) and PARO Collective Agreement
  • Demonstrated ability to prepare statistical and descriptive reports
  • Previous leadership experience in a unionized environment preferred
  • Knowledge/experience with NIRV, SABA preferred
  • Knowledge of university structure, policy, and administrative systems considered an asset
  • Knowledge of adult learning theories and clinical education principles considered an asset
  • Planning and executing action plans that deliver results and motivate individuals for greater performance excellence
  • Strong business acumen
  • Values-based leadership and a proven track record for developing and sustaining healthy work environments and effective teams while leading in a performance-driven culture
  • Lead and drive system transformation
  • Develop self and others through teaching, coaching, mentoring and formal development processes
  • Strong analytical skills that contribute to effective problem solving and decision-making

What You Will Bring with You

  • Successful completion of a recognized baccalaureate degree program in Business, Health Administration, Education, or a health care related discipline preferred*

  • Related post-graduate education preferred

  • Minimum of 3 to 5 years' experience in progressively more responsible leadership roles in a healthcare environment, preferably in an acute care academic teaching hospital, or postsecondary education, or public sector environment

  • Preference and consideration will be given to active members of the Canadian College of Health Leaders (CCHL) who have, or are in process of attaining the Canadian Health Executive (CHE) Select certification program

  • Ability to effectively work with diversity, appreciating that different opinions, backgrounds and characteristics can bring richness to the challenge at hand

  • Fluent and computer literate with computer systems such as email and Microsoft Office applications (MS Word, Excel & PowerPoint)

  • Demonstrated ability to attend work on a regular basis

  • Consideration for an interview will be given to an education and prior experience assessment

Other Information

London Health Sciences Centre fosters a culture of patient and staff safety whereby all employees are guided by LHSC's Mission, Vision, Values and Code of Conduct.

LHSC is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Indigenous people, persons with disabilities, and members of the 2SLGBTQIA+ community. We are committed to providing persons with disabilities equal opportunities and standards of goods and services, and are also fully compliant with the Accessibility for Ontarians with Disabilities Act (2005), as applicable.

Submission Requirements (please submit as a PDF document)

  • Cover Letter, Resume and Listing of Education, Credentials, Certifications and References.

As part of the assessment process applicants may be required to complete a written profile, presentations, etc. Please be advised that reference checks may be conducted as part of the selection process.

Immunization Requirements:

Before beginning employment at LHSC, all new hires must provide documentation related to LHSC's Health Review Requirements. For more information and a detailed list of requirements, please visit Health Review Requirements | LHSC.

Your interest in this opportunity is appreciated. Only those applicants selected for an interview will be contacted. Successful candidates, as a condition of job offer, would be required to complete a satisfactory police information check (original document) completed in the last 6 months.

About London Health Sciences Centre

Hospitals and Health Care
5001-10,000

LHSC is a Canada -based hospital chain that owns and operates a network of acute care teaching hospitals that offers services such as cardiology, audiology and cancer care.