Top Benefits
Health and wellness program with quality healthcare insurance
Retirement savings and pension plans
Stock purchase plans and awards
About the role
Who you are
- BS degree in interaction design, HCI, industrial design, graphic design, visual communications or equivalent experience and +10 years of professional experience in Product Design, with +5 years of professional experience leading Product Designers
- Outstanding portfolio demonstrating a broad range of product design work across web-based applications, consumer experiences, and native mobile applications
- Experience driving product design for end-to-end user-experiences and a strong understanding of user-centered design processes with agile, cross-functional teams
- Hand-on experience in zero-to-one, new product and concept development, including generative research, storyboarding, user-journey mapping, competitive analysis, prototyping, qualitative feedback and quantitative testing
- Ability to synthesize together industry trends, internal and third-party research, team insights, business priorities, and partner feedback into practical and compelling UX strategy and design priorities
- Thought leadership in the e-commerce space and hands-on experience creating platforms, tools, and products that enable e-commerce sellers a plus
What the job involves
- As a Senior Manager, Product Design on the Consumer to Consumer (C2C) Global Expansion & Local team, you will help shape the future of ebay’s customer experience for C2C sellers worldwide, working side-by-side with other cross-functional leaders to improve and evolve how C2C sellers onboard, list, transact, and fulfill orders globally and locally on eBay’s marketplace
- We will rely on you to build important, collaborative relationships with our product and engineering partners, coaching and leading cross-functional teams and product designers on design thinking, product discovery, creating innovative and intuitive solutions for our customers, design craft, and execution at scale
- The C2C Global Expansion & Local team is one part of a larger end-to-end (e2e) seller experience design group focused on both C2C and Business to Consumer (B2C) sellers on the marketplace
- This Senior Manager role reports to the Director, Product Design of C2C Seller Experience
- Take to market world-class, industry-leading, user-centered designs that solve for customer needs, deliver on business requirements, account for technical feasibility and leverage future trends
- Contribute to the creative direction of eBay’s suite of seller tools, working with other design leaders to create a compelling and cohesive ecosystem for sellers across the product portfolio
- Coach and lead product discovery activities and drive the strategic direction of the product experience with partners, including researchers, product managers, engineers and executives
- Develop frameworks of understanding that codify large-scale, validated solutions and patterns for key customer problems, socialize these across other teams and domains, and help contribute to an overall user-experience framework that empowers eBay sellers
- Lead as a ‘co-founder’ alongside cross-functional partners as the team works to identify and validate user problems, produce inventive and thoughtful solutions for customers that also work for the business, and ships to market impactful products that deliver tangible results
Benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
About eBay
Technology, Information and Internet
10,000+
At eBay, we create pathways to connect millions of sellers and buyers in more than 190 markets around the world. Our technology empowers our customers, providing everyone the opportunity to grow and thrive — no matter who they are or where they are in the world. And the ripple effect of our work creates waves of change for our customers, our company, our communities and our planet.
Top Benefits
Health and wellness program with quality healthcare insurance
Retirement savings and pension plans
Stock purchase plans and awards
About the role
Who you are
- BS degree in interaction design, HCI, industrial design, graphic design, visual communications or equivalent experience and +10 years of professional experience in Product Design, with +5 years of professional experience leading Product Designers
- Outstanding portfolio demonstrating a broad range of product design work across web-based applications, consumer experiences, and native mobile applications
- Experience driving product design for end-to-end user-experiences and a strong understanding of user-centered design processes with agile, cross-functional teams
- Hand-on experience in zero-to-one, new product and concept development, including generative research, storyboarding, user-journey mapping, competitive analysis, prototyping, qualitative feedback and quantitative testing
- Ability to synthesize together industry trends, internal and third-party research, team insights, business priorities, and partner feedback into practical and compelling UX strategy and design priorities
- Thought leadership in the e-commerce space and hands-on experience creating platforms, tools, and products that enable e-commerce sellers a plus
What the job involves
- As a Senior Manager, Product Design on the Consumer to Consumer (C2C) Global Expansion & Local team, you will help shape the future of ebay’s customer experience for C2C sellers worldwide, working side-by-side with other cross-functional leaders to improve and evolve how C2C sellers onboard, list, transact, and fulfill orders globally and locally on eBay’s marketplace
- We will rely on you to build important, collaborative relationships with our product and engineering partners, coaching and leading cross-functional teams and product designers on design thinking, product discovery, creating innovative and intuitive solutions for our customers, design craft, and execution at scale
- The C2C Global Expansion & Local team is one part of a larger end-to-end (e2e) seller experience design group focused on both C2C and Business to Consumer (B2C) sellers on the marketplace
- This Senior Manager role reports to the Director, Product Design of C2C Seller Experience
- Take to market world-class, industry-leading, user-centered designs that solve for customer needs, deliver on business requirements, account for technical feasibility and leverage future trends
- Contribute to the creative direction of eBay’s suite of seller tools, working with other design leaders to create a compelling and cohesive ecosystem for sellers across the product portfolio
- Coach and lead product discovery activities and drive the strategic direction of the product experience with partners, including researchers, product managers, engineers and executives
- Develop frameworks of understanding that codify large-scale, validated solutions and patterns for key customer problems, socialize these across other teams and domains, and help contribute to an overall user-experience framework that empowers eBay sellers
- Lead as a ‘co-founder’ alongside cross-functional partners as the team works to identify and validate user problems, produce inventive and thoughtful solutions for customers that also work for the business, and ships to market impactful products that deliver tangible results
Benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
About eBay
Technology, Information and Internet
10,000+
At eBay, we create pathways to connect millions of sellers and buyers in more than 190 markets around the world. Our technology empowers our customers, providing everyone the opportunity to grow and thrive — no matter who they are or where they are in the world. And the ripple effect of our work creates waves of change for our customers, our company, our communities and our planet.