Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

We are seeking a detail-oriented and highly professional to join our team as a Document Control Specialist with System Implementation Expertise .

This role is integral to ensuring the accuracy, accessibility, and efficient management of company documents while leading the implementation of advanced systems to optimize document control processes.

Job Description Key Responsibilities:

• Document Management: Develop, implement, and maintain effective document control processes to ensure the systematic organization, accessibility, and secure storage of company documents. Responsibilities include indexing and categorizing documents for seamless retrieval, establishing protocols for secure archiving, and maintaining a centralized repository for efficient document management. Additionally, monitor document workflows to ensure timely updates, proper revisions, and adherence to company policies while minimizing errors or redundancies in the process.
• Compliance: Ensure all documentation strictly adheres to applicable regulatory requirements, industry-specific guidelines, and organizational standards. This involves conducting regular audits to verify compliance, identifying areas for improvement in document practices, and implementing measures to align with evolving legal or regulatory changes. Safeguard sensitive data and documentation by establishing security protocols that meet or exceed industry benchmarks, ensuring the integrity of information while upholding company values and credibility.
• Version Control: Implement and develop rigorous version control processes to ensure the accuracy, consistency, and security of all documents throughout their lifecycle. This includes establishing clear protocols for tracking document revisions, assigning unique version identifiers, and maintaining detailed revision histories for transparency and accountability, accuracy, consistency, and the integrity of all revisions throughout the document lifecycle. Collaborate with IT teams and stakeholders to assess current systems, identify areas for improvement, and deploy cutting-edge document management solutions that align with organizational needs.
• Collaboration: Work closely with various departments to ensure document workflows align with organizational goals. Collaborate with teams to design, implement, and refine workflows that promote seamless integration, efficiency, and compliance across all functions. Regularly assess and adapt processes to accommodate evolving organizational goals while minimizing disruptions and ensuring consistent support for stakeholders.
• System Implementation: Take a proactive approach to reviewing and analyzing current document control systems, identifying inefficiencies and areas for improvement, and opportunities for optimization. Analyze workflows, user’s experiences, and organizational needs to determine requirements for new systems. Collaborate closely with IT teams, project managers, and relevant stakeholders to design, and implement innovative document management solutions tailored to the organization's goals. Ensure rigorous testing of these systems to guarantee functionality, scalability, and seamless integration into existing processes.
• Training: Provide training to staff, equipping them with the knowledge and skills needed to effectively utilize the new systems. Offer ongoing support to teams by monitoring the system’s performance, troubleshooting issues as they arise, and implementing optimizations to maximize functionality and efficiency.
• Reporting: Produce regular detailed reports that track and analyze the effectiveness of document control processes and the progress of system implementation initiatives. These reports should highlight key performance indicators (KPIs), such as document accessibility, accuracy, compliance rates, and workflow efficiency. Summarize findings with actionable recommendations to optimize document control systems and streamline operations.

Qualifications

• Certification in project management or system implementation methodologies
• Proven experience in document control or related roles.
• Expertise in document management systems and system implementation projects.
• Familiarity with ISO standards or other regulatory frameworks is a plus.
• Strong technical skills, including proficiency in relevant software tools.
• Exceptional organizational, analytical, and problem-solving abilities.
• Effective communication and teamwork skills.

Preferred Skills

• Knowledge of digital transformation strategies for document management.
• Proficiency with document management systems (e.g., InEight Document Management, SharePoint, Aconex, Documentum, OpenText, or similar platforms).
• Knowledge of database management and integration capabilities.
• Previous experience in Real Estate, Energy, Transportation or Infrastructure projects is an asset.
• Experience in customizing and configuring document control systems to meet organizational requirements.
• Understanding of system testing, troubleshooting, and optimization techniques
• Ability to ensure systems align with legal and regulatory guidelines for secure document management.
• Competence in planning, coordinating, and executing system implementation projects.
• Capacity to troubleshoot technical issues promptly and optimize system performance.

Additional Information What's in it for you...

• 100% covered health and dental benefits for you and your dependents (including paramedical services)
• Health spending account, to top up expenses not covered in the benefits program
• RRSP option with company matching
• Annual learning and development budget
• Access to a range of online learning tools, and support for career development and growth
• Coverage of one professional membership or license fee per year, if directly related to your role
• Comprehensive package of Vacation days, flex days and sick days.
• A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives
• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

At Turner & Townsend, we wholeheartedly adopt diversity. This dedication extends to our team, clients, and communities. We are an equal opportunity employer and encourage applications from individuals regardless of their race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or any other legally protected grounds. We celebrate diversity and are committed to creating an inclusive environment for all employees. Turner & Townsend is dedicated to encouraging a safe, healthy, and accessible environment. We are an Equal opportunity employer who will ensure accommodations are available for applicants with disabilities upon request.

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. Join our social media conversations for more information about Turner & Townsend and our exciting future projects:

Twitter

Instagram

LinkedIn

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.