About the role
Who you are
- 3-4 years experience in B2B Sales
- Prior outbound or prospecting experience is a plus!
- A track record of achieving and/or exceeding targets through upsell and growth
- Unbeatable listening skills. It’s one thing to talk, it’s another to listen. You will need to hone in on what the customer is truly asking for, and be able to reflect back
- Extensively worked within CRM such as HubSpot or Salesforce
- Obtained a Bachelor's degree or equivalent
- An outstanding communicator. You will be connecting with customers and EM team members constantly. You will need to be well-spoken and meticulous in all communications
- Adaptable to change - you see ambiguity as an opportunity to grow, ask questions or innovate
- Organized & proactive - you follow through on time and with a high degree of professionalism
- Solution-oriented - you see challenges as opportunities to delight your customer & to rise above
- You have a safe, comfortable, and ergonomic workspace and working environment - a private and quiet workspace is a vital requirement for doing your best work!
- You have a reliable internet connection capable of participating in video calls, with at least 30Mbps download speed
What the job involves
- As an integral part of an all-star Sales team in North America, the AM is the primary owner of our existing client business
- Working closely with the Event Success team (“Customer Success”), you will be responsible for proactively engaging with each of your assigned customers every month
- Regularly providing product demos, educating them on new services, gathering feedback & ensuring their overall event success in order to drive account growth and retention YoY
- Your mission? Land & expand. Find ways to grow our footprint by being the trusted advisor to hundreds of our top customers
- Manage a pipeline of existing customer business to drive customer retention & growth and achieve Net Revenue Retention & Account Retention Targets
- Build long-term relationships with 150+ accounts by conducting regular account-level debriefs, product demos & check-in calls
- Prospect for growth opportunities within your existing client base through referral and other networking initiatives
- Follow the AM Daily Dashboard workflow provided in the CRM to ensure prioritized regularly scheduled touchpoints with your accounts
- Maintain a clean and up to date pipeline forecast to be reviewed weekly with your manager
- Effectively communicate and collaborate with the Customer Success & Support teams to ensure client satisfaction
- Actively participate and contribute to team meetings, Slack discussions & 1:1s
- Leverage a mix of communication methods (phone, meeting, in mails, emails) to proactively engage and grow your accounts
About EventMobi
EventMobi’s event management software solution makes it easy for organizers to plan, promote, monetize, and deliver engaging events in any format. Used by 30,000+ event planners in 92+ countries around the world, EventMobi is the trusted event technology provider for member-based organizations and corporations including the American Medical Society for Sports Medicine, World Health Organization (WHO), and Humane Canada.
EventMobi empowers planners to streamline their workflows and manage every stage of the event lifecycle. The award-winning EventMobi event platform has been enhanced with powerful new Onsite Apps and features to help planners more efficiently manage their in-person events. Now, taking care of badging, event and session check-in, and helping event exhibitors capture, score, and follow up with leads can all be managed from a single platform.
With dedicated sales and support teams in North America and Europe plus a global network of partners, EventMobi has helped inform, guide, and engage millions of attendees in over 27 languages since 2009.
About the role
Who you are
- 3-4 years experience in B2B Sales
- Prior outbound or prospecting experience is a plus!
- A track record of achieving and/or exceeding targets through upsell and growth
- Unbeatable listening skills. It’s one thing to talk, it’s another to listen. You will need to hone in on what the customer is truly asking for, and be able to reflect back
- Extensively worked within CRM such as HubSpot or Salesforce
- Obtained a Bachelor's degree or equivalent
- An outstanding communicator. You will be connecting with customers and EM team members constantly. You will need to be well-spoken and meticulous in all communications
- Adaptable to change - you see ambiguity as an opportunity to grow, ask questions or innovate
- Organized & proactive - you follow through on time and with a high degree of professionalism
- Solution-oriented - you see challenges as opportunities to delight your customer & to rise above
- You have a safe, comfortable, and ergonomic workspace and working environment - a private and quiet workspace is a vital requirement for doing your best work!
- You have a reliable internet connection capable of participating in video calls, with at least 30Mbps download speed
What the job involves
- As an integral part of an all-star Sales team in North America, the AM is the primary owner of our existing client business
- Working closely with the Event Success team (“Customer Success”), you will be responsible for proactively engaging with each of your assigned customers every month
- Regularly providing product demos, educating them on new services, gathering feedback & ensuring their overall event success in order to drive account growth and retention YoY
- Your mission? Land & expand. Find ways to grow our footprint by being the trusted advisor to hundreds of our top customers
- Manage a pipeline of existing customer business to drive customer retention & growth and achieve Net Revenue Retention & Account Retention Targets
- Build long-term relationships with 150+ accounts by conducting regular account-level debriefs, product demos & check-in calls
- Prospect for growth opportunities within your existing client base through referral and other networking initiatives
- Follow the AM Daily Dashboard workflow provided in the CRM to ensure prioritized regularly scheduled touchpoints with your accounts
- Maintain a clean and up to date pipeline forecast to be reviewed weekly with your manager
- Effectively communicate and collaborate with the Customer Success & Support teams to ensure client satisfaction
- Actively participate and contribute to team meetings, Slack discussions & 1:1s
- Leverage a mix of communication methods (phone, meeting, in mails, emails) to proactively engage and grow your accounts
About EventMobi
EventMobi’s event management software solution makes it easy for organizers to plan, promote, monetize, and deliver engaging events in any format. Used by 30,000+ event planners in 92+ countries around the world, EventMobi is the trusted event technology provider for member-based organizations and corporations including the American Medical Society for Sports Medicine, World Health Organization (WHO), and Humane Canada.
EventMobi empowers planners to streamline their workflows and manage every stage of the event lifecycle. The award-winning EventMobi event platform has been enhanced with powerful new Onsite Apps and features to help planners more efficiently manage their in-person events. Now, taking care of badging, event and session check-in, and helping event exhibitors capture, score, and follow up with leads can all be managed from a single platform.
With dedicated sales and support teams in North America and Europe plus a global network of partners, EventMobi has helped inform, guide, and engage millions of attendees in over 27 languages since 2009.