About the role
Job Summary The Rehab Coordinator, under the direction of the Director Of Therapy & Rehab and Rehab Coordinator Lead, provides administrative support as required, coordinates internal and external communication, supports managers and employees with job duties, and completes other office duties as directed.
Duties And Responsibilities
- Complete correspondence including letter writing, faxes, emails, quarterly reports and text editing.
- Review, edit, prepare and submit reports and documents as requested.
- Handle, screen and redirect incoming phone calls.
- Make phone calls to therapists, employees, referral sources, vendors and payers.
- Handle incoming and outgoing mail and couriers.
- Develop and maintain mailing lists and databases.
- Set up new referrals in Antibex Software and coordinate referrals with therapists and rehab assistants.
- Assist with completion of OCF-18s.
- Arrange appointments and meetings.
- Assist with obtaining equipment quotes from vendors.
- Monitor deadlines.
- Provide ongoing support to external business associates, directors, managers, therapists, employees and clients as directed; maintain confidential business files.
- Assist with the writing and editing of contractual agreements and Requests for Proposals.
- Transcribe and distribute meeting minutes.
- Assist in the development of materials for presentations to current and potential clients, therapists and employees.
- Provide coverage for other Administrative positions as required.
- Occasional clinical work in community to support the team (i.e. Kinesiologist/Rehab Assistant).
- Participate in ongoing internal and/or external continuing education activities
- Adhere to Bayshore Policies and Procedures.
- Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
- Participate in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
- Maintain confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.
- Complete other tasks as requested.
Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any based upon Human Rights Code criteria will be considered on a case-by-case basis.
“At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.”
At Bayshore Healthcare Ltd., and its subsidiaries, we are committed to fostering an inclusive workplace and operate in full compliance with all Provincial and Territorial legislation pertaining to Human Rights Codes and Accessibility requirements. To ensure continued compliance throughout the recruitment and selection process, we encourage candidates to disclose any accommodation needs they may have.
Education
Kinesiologist (R.KIN preferred), completion of an Undergraduate University Degree in a related field, or OTA/PTA Diploma is required.
Experience Ideally, two years previous experience as a coordinator/administrative assistant/rehab assistant/kinesiologist, ideally in automobile and/or WSIB insurance systems.
Other Skills And Abilities Exceptional customer relations, organizational, efficiency and teamwork skills; proficiency in Windows applications, database management, e-mail and the internet; administrative or executive level writing skills; demonstrated ability to establish priorities, handle multiple tasks and work independently and as a team member; strong commitment to continual learning; fluency in written and spoken English.
Other Assets
- Knowledge of Antibex Universal Software, Peoplesoft, Procura, Taleo
- Knowledge of Automobile Insurance Sector (SABS) and WSIB
- Experience with recruitment and HR coordination
- Clinical experience in the community.
External candidates must have a proven ability to complete administrative tasks, deal with customers and have consistently shown above average initiative. Successful candidates must complete a three month probationary period specific to the position.
Primary Location ON-Mississauga
About Bayshore HealthCare
At Bayshore, we believe in creating special moments for our clients each and every day, whether at the bedside, on the phone or in the clinic. These moments touch the lives of our clients and our employees, and they guide the way we run our business. These moments inspire, change and encourage us. They are what we call the Bayshore difference.
Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian-owned company.
With over 100 locations across the country, including home care offices, pharmacies and infusion clinics, Bayshore has more than 13,000 staff members and provides care to over 350,000 clients. We are dedicated to enhancing the quality of life, dignity and independence of all Canadians, by providing customized care plans and solutions that allow clients to remain in the comfort of their own home. See what some of our clients have to say about their experience with Bayshore. We have been a recipient of Canada’s Best Managed Companies award since 2006.
Chez Bayshore, nous croyons en la création de moments spéciaux pour nos clients, chaque jour, que ce soit à leur chevet, au téléphone ou dans une clinique. Nous cherchons à améliorer la qualité de vie, la dignité et l’autonomie de tous les Canadiens, en fournissant des plans de soins personnalisés et des solutions qui permettent à nos clients de rester dans le confort de leur propre foyer.
Bayshore, une entreprise exclusivement canadienne, est l’un des plus importants fournisseurs de services de santé à domicile et en milieu communautaire au Canada. Avec plus de 100 établissements à travers le pays, y compris des succursales dédiées à la prestation de soins à domicile, des pharmacies et des cliniques de perfusion, Bayshore compte au-delà de 13 000 employés et prodigue des soins à plus de 350 000 clients.
AP-2000672
About the role
Job Summary The Rehab Coordinator, under the direction of the Director Of Therapy & Rehab and Rehab Coordinator Lead, provides administrative support as required, coordinates internal and external communication, supports managers and employees with job duties, and completes other office duties as directed.
Duties And Responsibilities
- Complete correspondence including letter writing, faxes, emails, quarterly reports and text editing.
- Review, edit, prepare and submit reports and documents as requested.
- Handle, screen and redirect incoming phone calls.
- Make phone calls to therapists, employees, referral sources, vendors and payers.
- Handle incoming and outgoing mail and couriers.
- Develop and maintain mailing lists and databases.
- Set up new referrals in Antibex Software and coordinate referrals with therapists and rehab assistants.
- Assist with completion of OCF-18s.
- Arrange appointments and meetings.
- Assist with obtaining equipment quotes from vendors.
- Monitor deadlines.
- Provide ongoing support to external business associates, directors, managers, therapists, employees and clients as directed; maintain confidential business files.
- Assist with the writing and editing of contractual agreements and Requests for Proposals.
- Transcribe and distribute meeting minutes.
- Assist in the development of materials for presentations to current and potential clients, therapists and employees.
- Provide coverage for other Administrative positions as required.
- Occasional clinical work in community to support the team (i.e. Kinesiologist/Rehab Assistant).
- Participate in ongoing internal and/or external continuing education activities
- Adhere to Bayshore Policies and Procedures.
- Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
- Participate in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
- Maintain confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.
- Complete other tasks as requested.
Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any based upon Human Rights Code criteria will be considered on a case-by-case basis.
“At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.”
At Bayshore Healthcare Ltd., and its subsidiaries, we are committed to fostering an inclusive workplace and operate in full compliance with all Provincial and Territorial legislation pertaining to Human Rights Codes and Accessibility requirements. To ensure continued compliance throughout the recruitment and selection process, we encourage candidates to disclose any accommodation needs they may have.
Education
Kinesiologist (R.KIN preferred), completion of an Undergraduate University Degree in a related field, or OTA/PTA Diploma is required.
Experience Ideally, two years previous experience as a coordinator/administrative assistant/rehab assistant/kinesiologist, ideally in automobile and/or WSIB insurance systems.
Other Skills And Abilities Exceptional customer relations, organizational, efficiency and teamwork skills; proficiency in Windows applications, database management, e-mail and the internet; administrative or executive level writing skills; demonstrated ability to establish priorities, handle multiple tasks and work independently and as a team member; strong commitment to continual learning; fluency in written and spoken English.
Other Assets
- Knowledge of Antibex Universal Software, Peoplesoft, Procura, Taleo
- Knowledge of Automobile Insurance Sector (SABS) and WSIB
- Experience with recruitment and HR coordination
- Clinical experience in the community.
External candidates must have a proven ability to complete administrative tasks, deal with customers and have consistently shown above average initiative. Successful candidates must complete a three month probationary period specific to the position.
Primary Location ON-Mississauga
About Bayshore HealthCare
At Bayshore, we believe in creating special moments for our clients each and every day, whether at the bedside, on the phone or in the clinic. These moments touch the lives of our clients and our employees, and they guide the way we run our business. These moments inspire, change and encourage us. They are what we call the Bayshore difference.
Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian-owned company.
With over 100 locations across the country, including home care offices, pharmacies and infusion clinics, Bayshore has more than 13,000 staff members and provides care to over 350,000 clients. We are dedicated to enhancing the quality of life, dignity and independence of all Canadians, by providing customized care plans and solutions that allow clients to remain in the comfort of their own home. See what some of our clients have to say about their experience with Bayshore. We have been a recipient of Canada’s Best Managed Companies award since 2006.
Chez Bayshore, nous croyons en la création de moments spéciaux pour nos clients, chaque jour, que ce soit à leur chevet, au téléphone ou dans une clinique. Nous cherchons à améliorer la qualité de vie, la dignité et l’autonomie de tous les Canadiens, en fournissant des plans de soins personnalisés et des solutions qui permettent à nos clients de rester dans le confort de leur propre foyer.
Bayshore, une entreprise exclusivement canadienne, est l’un des plus importants fournisseurs de services de santé à domicile et en milieu communautaire au Canada. Avec plus de 100 établissements à travers le pays, y compris des succursales dédiées à la prestation de soins à domicile, des pharmacies et des cliniques de perfusion, Bayshore compte au-delà de 13 000 employés et prodigue des soins à plus de 350 000 clients.
AP-2000672