Client Services

Permanent Part-Time – Two Positions Available

A perfect blend of safety expertise and administrative magic. It’s our people formula at the British Columbia Municipal Safety Association (BCMSA). Our team is growing, and we want you to join us!

About BCMSA:
The BC Municipal Safety Association (BCMSA) stands as a cornerstone in the realm of occupational health and safety within British Columbia. Dedicated to fostering safe and healthy workplaces, BCMSA serves as a leading organization for over 50,000 individuals, providing guidance, resources, and support to municipalities and their employees across the province. BCMSA empowers people to create healthier and safer workplaces through the sharing of knowledge and resources.

Position Summaries:
BCMSA is offering two exciting part-time opportunities:

• Position #1: Client Services – Operations: 28 hours per week

• Position #2: Client Services – COR: 21 hours per week

We are looking for dynamic, team-oriented, and dedicated individuals to join our organization. These positions will work collaboratively with the BCMSA team to support occupational health and safety across BC’s local government sector. Both positions share the same core responsibilities and qualifications, providing administrative and client service support across BCMSA’s programs and operations.

The Client Services Operations position, 28 hours per week, will focus on BCMSA’s general training programs, coordinating course bookings, moderating virtual sessions, scheduling members and instructors, managing data and records, and providing secondary support to the Operations team.

The Client Services COR position, 21 hours per week, will offer dedicated support for the Certificate of Recognition ( COR) program, maintaining program records and databases,
communicating with certified firms and auditors, and assisting with quality assurance processes. As this role is a member of the Programs & Initiatives Team, training or experience in occupational health and safety is a significant asset.

Together, these roles play a key part in ensuring BCMSA members receive exceptional service, accurate information, and seamless program delivery across the province. While both positions are initially part-time, there is potential for them to transition into full -time roles, depending on organizational needs. BCMSA prides itself on being a supportive and collaborative workplace where employees are valued, and your contributions will make a meaningful impact on our success.

Your Skills and Qualifications:

• Education & Experience: Completed courses in office administration and have sound related experience, or an equivalent combination of training and experience. Additional education or experience in occupational health and safety is an asset.

• Teamwork & Adaptability: Can work collaboratively and handle frequent interruptions and changing priorities in a high-volume environment.

• Office Knowledge: Has considerable knowledge of modern office practices and procedures.

• Virtual Meeting Skills: Intermediate to advanced skills with virtual meeting software (Zoom, Teams, etc.).

• Communication & Service: Excellent communication and customer service skills.

• Technical Proficiency: Advanced knowledge of various software applications, including intermediate to advanced skills in MS Office (with a strong focus on Excel) and Adobe products, as well as electronic filing systems and databases.

• Organization & Problem Solving: Organized and has effective problem-management skills.

• Tech-Savviness: Technologically savvy and enjoys working in a fast-paced environment.

Why Work for BCMSA

• We genuinely care for one another and the members we serve.

• We cultivate a positive workplace culture through team -building events and a supportive environment.

• We are committed to diversity, equity, belonging, and inclusion.

• We offer a flexible work environment.

• We offer a comprehensive compensation package, including a competitive annual salary of $44,482.40 for the 28-hour-per-week position (Client Services Operations) and $33,361.80 for the 21-hour-per-week position (Client Services COR), along with excellent health and dental benefits, participation in the municipal pension plan, generous vacation time, employee health and wellness programs, and opportunities for personal and professional development.

How to Apply
If this looks like the opportunity to make a difference that you’ve been searching for, please submit a cover letter and resume to jobs@bcmsa.ca, and indicate the position you are applying for in the subject line: either “Client Services Operations” or “Client Services COR”. We encourage interested candidates to apply early, as the selection process will begin immediately and continue until the role is successfully filled. Applications will be accepted until 4:00 p.m. on Friday, October 31, 2025 . Please note that the successful candidate must reside in British Columbia , in the Lower Mainland region.

Connect with us and find out more at www.bcmsa.ca/careers/. Have a question or want to learn more about the role? Contact a member of our team.

We thank all applicants for their interest; however, only those shortlisted for interviews will b e contacted

Education : Other trades certificate or diploma

Experience : Experience an asset