At Dr. Susan’s Integrative Family Practice, we deliver compassionate, comprehensive care that blends conventional family medicine with integrative approaches to support wellness at every stage of life. Our team is collaborative, innovative, and grounded in a strong commitment to person-centred care.

We believe in building lasting relationships with our patients, empowering them with the knowledge, tools, and support they need to live well. We also value the relationships within our team, fostering a work environment that is respectful, growth-oriented, and deeply aligned with our shared mission of providing whole-person care.

Position Summary

We are seeking a skilled and motivated Registered Nurse to join our primary care team in the role of Clinical Care Coordinator. This is a key role that supports both direct patient care and system navigation, helping to ensure a seamless and coordinated experience for individuals and families in our practice.

This role is ideal for an RN who values collaboration, takes initiative, and thrives in a dynamic, patient-focused environment. You’ll bring a strong clinical foundation, excellent communication skills, and a genuine interest in holistic and integrative care.

Key Responsibilities

Clinical Nursing Care

• Conduct nursing assessments, triage patients, and deliver direct care, including immunisations, wound care, IV therapy, ECGs, and specimen collection.

• Support physicians and nurse practitioners in managing acute and chronic health conditions.

• Provide education, coaching, and health promotion, with a focus on chronic disease prevention and wellness.

Care Coordination & System Navigation

• Serve as a central point of communication between patients, providers, specialists, and community support services.

• Track and follow up on test results, referrals, hospital discharges, and patient care plans to ensure timely and effective patient care.

• Advocate for patients with complex needs and facilitate continuity across healthcare systems.

Administrative & Operational Support

• Ensure accurate and timely documentation using TELUS Med Access EMR and secure communication platforms, such as Pomelo and BizConnect.

• Assist with managing clinical supplies, infection control processes, and optimising clinic workflows.

• Mentor new team members and contribute to continuous improvement initiatives.

Qualifications

• Registered Nurse (RN) in good standing with the College of Registered Nurses of Alberta (CRNA)

• Bachelor of Nursing (BN or BSN) required

• Minimum 5 years of nursing experience, with preference for primary care or family practice

• Proficiency with TELUS Med Access, Netcare, Microsoft Office Suite, and digital communication tools (Pomelo, etc.)

• Basic Life Support (BLS-HP) certification

• Strong interpersonal and organisational skills, with a commitment to collaborative, whole-person care

What We Offer

• A supportive and respectful team environment that values growth, innovation, and work-life balance

• Competitive compensation based on experience and qualifications

• A monthly health spending allowance

• Opportunities for professional development and involvement in clinic evolution

• A vibrant workplace rooted in compassionate, integrative medicine

Work Environment & Physical Demands

This role involves moderate physical activity (e.g., walking between exam rooms, lifting medical supplies), frequent interaction with patients and healthcare providers, and regular use of computers and mobile devices. Occasional off-site tasks such as home visits or couriering specimens may arise.

How to Apply

Please upload your resume and a brief cover letter. Applications will be reviewed on a rolling basis.

We welcome candidates who share our mission and are excited to grow alongside a progressive, values-driven clinic.