About the role
WCD helps organizations rethink their back-office operations. As a leader in back-office optimization, we turn the back office into a driver of data intelligence, business growth, and competitive advantage. Our approach connects people, process, data, and automation—eliminating low-value, repetitive tasks, accelerating workflows, improving accuracy, unlocking insights, and freeing your team to focus on what truly moves the business forward.
Our solutions include managed back-office services, automated digital document delivery platform, and AI-driven digital mailrooms—backed by a team with expertise in outsourced print management, document scanning & imaging, workflow automation, and enterprise content management. We support key functions across the mailroom, accounting, operations, records management, and reception.
Over seventy years strong—and still helping organizations work smarter and move faster.
We are seeking a proactive and detail-oriented Project Logistics and Support Clerk to join our high-energy, collaborative Scanning Production Team. This role is essential to the successful delivery of major contracts, combining production support, transport logistics, and administrative responsibilities.
You’ll coordinate box transportation across Alberta, manage inventory, maintain accurate project tracking, and communicate directly with clients to ensure smooth operations. This position also involves hands-on production tasks and warehouse duties, requiring a can-do attitude and strong customer service skills.
Key Responsibilities
Shipping Logistics
- Schedule and track inbound/outbound shipments
- Communicate with clients regarding box movement and updates
- Maintain project databases and documentation
- Assist with loading/unloading delivery vehicles
- Prepare shipping documentation and fulfill special filing requests
Administrative Duties
- Update project tracking and reporting systems
- Monitor inventory and report discrepancies
- Label and track shipments, flagging urgent deliverables
- Provide regular updates to leadership
- Recommend process improvements based on observations and feedback
Production Support
- Prepare documents for scanning, perform scanning and quality control
- Organize warehouse space and rotate shipments
- Apply quality standards throughout the production cycle
- Maintain work logs and tracking systems
Qualifications
- High School Diploma or GED required
- Records Management or Librarian certifications are an asset
Skills & Competencies
- Proficient with computers and office equipment
- Strong written and verbal English communication
- Highly organized with excellent attention to detail
- Exceptional customer service and interpersonal skills
- Analytical thinking and problem-solving ability
- Flexible to work outside standard hours when needed
Working Conditions
- Based in Edmonton, AB
- Standard hours: Monday to Friday, 8:00 AM – 4:00 PM
- May require work outside of standard hours based on client needs
- Physical tasks include moving boxes, organizing warehouse space, and vehicle loading/unloading
Join WCD to grow your career, expand your knowledge, and become part of a fun team committed to customer success.
About WCD
As a leader in digital on-demand solutions for print and information, WCD stands behind creative, personalized and integrated services. We help you transform your business, empower your people and share your story. Our leading-edge technology, expansive network of resources and entrepreneurial spirit ensure consistent, quality results in every market we serve.
We care deeply about the confidence of our customers and their critical business outcomes. A steadfast Canadian company, we've made business personal for 70 years. We're proud to continuously innovate and evolve, so you can too.
Discover more ways to cultivate seamless connection—with customers, employees and information.
Visit wcdconnect.com.
About the role
WCD helps organizations rethink their back-office operations. As a leader in back-office optimization, we turn the back office into a driver of data intelligence, business growth, and competitive advantage. Our approach connects people, process, data, and automation—eliminating low-value, repetitive tasks, accelerating workflows, improving accuracy, unlocking insights, and freeing your team to focus on what truly moves the business forward.
Our solutions include managed back-office services, automated digital document delivery platform, and AI-driven digital mailrooms—backed by a team with expertise in outsourced print management, document scanning & imaging, workflow automation, and enterprise content management. We support key functions across the mailroom, accounting, operations, records management, and reception.
Over seventy years strong—and still helping organizations work smarter and move faster.
We are seeking a proactive and detail-oriented Project Logistics and Support Clerk to join our high-energy, collaborative Scanning Production Team. This role is essential to the successful delivery of major contracts, combining production support, transport logistics, and administrative responsibilities.
You’ll coordinate box transportation across Alberta, manage inventory, maintain accurate project tracking, and communicate directly with clients to ensure smooth operations. This position also involves hands-on production tasks and warehouse duties, requiring a can-do attitude and strong customer service skills.
Key Responsibilities
Shipping Logistics
- Schedule and track inbound/outbound shipments
- Communicate with clients regarding box movement and updates
- Maintain project databases and documentation
- Assist with loading/unloading delivery vehicles
- Prepare shipping documentation and fulfill special filing requests
Administrative Duties
- Update project tracking and reporting systems
- Monitor inventory and report discrepancies
- Label and track shipments, flagging urgent deliverables
- Provide regular updates to leadership
- Recommend process improvements based on observations and feedback
Production Support
- Prepare documents for scanning, perform scanning and quality control
- Organize warehouse space and rotate shipments
- Apply quality standards throughout the production cycle
- Maintain work logs and tracking systems
Qualifications
- High School Diploma or GED required
- Records Management or Librarian certifications are an asset
Skills & Competencies
- Proficient with computers and office equipment
- Strong written and verbal English communication
- Highly organized with excellent attention to detail
- Exceptional customer service and interpersonal skills
- Analytical thinking and problem-solving ability
- Flexible to work outside standard hours when needed
Working Conditions
- Based in Edmonton, AB
- Standard hours: Monday to Friday, 8:00 AM – 4:00 PM
- May require work outside of standard hours based on client needs
- Physical tasks include moving boxes, organizing warehouse space, and vehicle loading/unloading
Join WCD to grow your career, expand your knowledge, and become part of a fun team committed to customer success.
About WCD
As a leader in digital on-demand solutions for print and information, WCD stands behind creative, personalized and integrated services. We help you transform your business, empower your people and share your story. Our leading-edge technology, expansive network of resources and entrepreneurial spirit ensure consistent, quality results in every market we serve.
We care deeply about the confidence of our customers and their critical business outcomes. A steadfast Canadian company, we've made business personal for 70 years. We're proud to continuously innovate and evolve, so you can too.
Discover more ways to cultivate seamless connection—with customers, employees and information.
Visit wcdconnect.com.