Partnership Account Manager
Top Benefits
About the role
Henry Schein One (HSOne) is the global leader in dental management, analytics, communication and marketing software. We deliver innovative dental software and services, combined with expert business coaching, to help connect dental technology so it works as one. When technology connects, more data is shared, more tasks are automated, and more work gets done. Most importantly, dental professionals have more time to focus on providing a quality experience for their patients. In fact, one connected practice management system simplifies each step of the patient experience - from first contact and scheduling to clinical treatment and billing, to ensuring loyalty and recurring care.
About the Role
As the Partnership Account Manager at Henry Schein One (HS One), you will oversee our national partnership with our parent organization, Henry Schein. You’ll be responsible for driving operational alignment, execution excellence, and measurable commercial growth. You will be the key liaison across field teams, leadership, marketing, product, billing, support, and operations, ensuring the partnership becomes one of HS One’s largest and most predictable lead engines. This role offers a unique opportunity to lead strategic initiatives, influence cross-functional teams, and deliver results that directly impact business growth.
Key Responsibilities
Partnership Leadership & Cross-Functional Coordination
-
Lead and coordinate strategic and operational workstreams across HS One and Henry Schein, ensuring clarity, accountability, and alignment
-
Manage steering committees, executive syncs, regional leadership sessions, and field-facing engagements
-
Serve as the primary point of contact to ensure seamless collaboration across teams
Performance Reporting & Analytics
-
Own partnership reporting, including lead generation, demo progression, closed-won performance, time-to-close, conversion rates, closed-lost analysis, and FSC insights
-
Deliver weekly, monthly, and quarterly reports with actionable insights for leadership decision-making
Communication & Field Enablement
-
Develop and manage internal and external communications related to the HS One x Henry Schein partnership
-
Create high-quality presentations, business review materials, field workshops, enablement collateral, leave-behinds, promotional sheets, and program updates
Program Ownership & Dentrix True-Up Oversight
-
Own the national Dentrix True-Up program, including communications, usage tracking, customer resolution coordination, and escalations
-
Integrate True-Up outcomes into overall performance dashboards and partnership reporting
Qualifications
-
Bachelor’s degree in Business, Communications, Marketing, or a related field required; MBA or equivalent postgraduate education is a plus
-
3+ years of professional experience in account management, partnerships, customer success, or commercial operations
-
Experience managing strategic partnerships or revenue-impacting programs
-
Strong analytical and problem-solving skills, with the ability to interpret lead metrics, conversion data, and commercial performance trends
-
Excellent communication, presentation, and facilitation skills; comfortable engaging with senior stakeholders
-
Ability to collaborate cross-functionally, lead initiatives, and manage multiple priorities in a fast-paced environment
-
Proficiency with CRM tools (HubSpot or equivalent), reporting, and metrics analysis
-
Understanding of SaaS, dental PMS products, or dental industry workflows is a plus
-
High degree of professionalism, organization, and attention to detail
Our Recruiting Process
We strive to make our process as simple as possible while still providing opportunities for us to learn about each other.
-
Intro/screening call with our Recruitment Team
-
Short online behavioral and cognitive assessment via the Predictive Index
-
Virtual Interview with Hiring Manager
-
Onsite panel technical interview
At Henry Schein One, hiring is always human first: every application is personally reviewed, every interview is human-to-human, and we only use AI tools to support listening and accuracy, never to replace real connection.
Compensation and Benefits
The posted range for this position is between CAD 88,500 and CAD 107,450 which is the expected starting base salary range for an employee who is new to the role to fully proficient and experienced in the role. Many factors go into determining employee pay within the posted range including prior experience, training, current skills, certifications & education etc.
Our benefits also include:
-
3% RRSP matching
-
Comprehensive health benefits plan, including 100% drug coverage
-
3-week paid vacation, growing up to 5 weeks with tenure
-
Unlimited paid flex days
-
Paid Birthday off
Not the right fit? Search for Partnership Account Manager jobs in Surrey, BC
About Henry Schein One
We’re Henry Schein One—the leader in all things dental technology. Our vision? We empower dentists to focus on patient care, ensuring practice success.
With our simple and integrated technology, practices are finally more seamless, more efficient, and more profitable—meaning patients and practitioners are happier. With comprehensive solutions: demand generation, patient experience, practice management, revenue management, dental analytics, and clinical workflow, dental clinics will be running smoother than ever before.
What’s in it for us? We get joy out of helping dentists unlock better outcomes for their patients and practices by empowering them to focus on what matters most: patient care. Whether we’re providing clinical or operational insights, supporting dentists or front-office managers, we’re here to cheer on practices as they take operations and care to the next level.
Similar jobs you might like
Partnership Account Manager
Top Benefits
About the role
Henry Schein One (HSOne) is the global leader in dental management, analytics, communication and marketing software. We deliver innovative dental software and services, combined with expert business coaching, to help connect dental technology so it works as one. When technology connects, more data is shared, more tasks are automated, and more work gets done. Most importantly, dental professionals have more time to focus on providing a quality experience for their patients. In fact, one connected practice management system simplifies each step of the patient experience - from first contact and scheduling to clinical treatment and billing, to ensuring loyalty and recurring care.
About the Role
As the Partnership Account Manager at Henry Schein One (HS One), you will oversee our national partnership with our parent organization, Henry Schein. You’ll be responsible for driving operational alignment, execution excellence, and measurable commercial growth. You will be the key liaison across field teams, leadership, marketing, product, billing, support, and operations, ensuring the partnership becomes one of HS One’s largest and most predictable lead engines. This role offers a unique opportunity to lead strategic initiatives, influence cross-functional teams, and deliver results that directly impact business growth.
Key Responsibilities
Partnership Leadership & Cross-Functional Coordination
-
Lead and coordinate strategic and operational workstreams across HS One and Henry Schein, ensuring clarity, accountability, and alignment
-
Manage steering committees, executive syncs, regional leadership sessions, and field-facing engagements
-
Serve as the primary point of contact to ensure seamless collaboration across teams
Performance Reporting & Analytics
-
Own partnership reporting, including lead generation, demo progression, closed-won performance, time-to-close, conversion rates, closed-lost analysis, and FSC insights
-
Deliver weekly, monthly, and quarterly reports with actionable insights for leadership decision-making
Communication & Field Enablement
-
Develop and manage internal and external communications related to the HS One x Henry Schein partnership
-
Create high-quality presentations, business review materials, field workshops, enablement collateral, leave-behinds, promotional sheets, and program updates
Program Ownership & Dentrix True-Up Oversight
-
Own the national Dentrix True-Up program, including communications, usage tracking, customer resolution coordination, and escalations
-
Integrate True-Up outcomes into overall performance dashboards and partnership reporting
Qualifications
-
Bachelor’s degree in Business, Communications, Marketing, or a related field required; MBA or equivalent postgraduate education is a plus
-
3+ years of professional experience in account management, partnerships, customer success, or commercial operations
-
Experience managing strategic partnerships or revenue-impacting programs
-
Strong analytical and problem-solving skills, with the ability to interpret lead metrics, conversion data, and commercial performance trends
-
Excellent communication, presentation, and facilitation skills; comfortable engaging with senior stakeholders
-
Ability to collaborate cross-functionally, lead initiatives, and manage multiple priorities in a fast-paced environment
-
Proficiency with CRM tools (HubSpot or equivalent), reporting, and metrics analysis
-
Understanding of SaaS, dental PMS products, or dental industry workflows is a plus
-
High degree of professionalism, organization, and attention to detail
Our Recruiting Process
We strive to make our process as simple as possible while still providing opportunities for us to learn about each other.
-
Intro/screening call with our Recruitment Team
-
Short online behavioral and cognitive assessment via the Predictive Index
-
Virtual Interview with Hiring Manager
-
Onsite panel technical interview
At Henry Schein One, hiring is always human first: every application is personally reviewed, every interview is human-to-human, and we only use AI tools to support listening and accuracy, never to replace real connection.
Compensation and Benefits
The posted range for this position is between CAD 88,500 and CAD 107,450 which is the expected starting base salary range for an employee who is new to the role to fully proficient and experienced in the role. Many factors go into determining employee pay within the posted range including prior experience, training, current skills, certifications & education etc.
Our benefits also include:
-
3% RRSP matching
-
Comprehensive health benefits plan, including 100% drug coverage
-
3-week paid vacation, growing up to 5 weeks with tenure
-
Unlimited paid flex days
-
Paid Birthday off
Not the right fit? Search for Partnership Account Manager jobs in Surrey, BC
About Henry Schein One
We’re Henry Schein One—the leader in all things dental technology. Our vision? We empower dentists to focus on patient care, ensuring practice success.
With our simple and integrated technology, practices are finally more seamless, more efficient, and more profitable—meaning patients and practitioners are happier. With comprehensive solutions: demand generation, patient experience, practice management, revenue management, dental analytics, and clinical workflow, dental clinics will be running smoother than ever before.
What’s in it for us? We get joy out of helping dentists unlock better outcomes for their patients and practices by empowering them to focus on what matters most: patient care. Whether we’re providing clinical or operational insights, supporting dentists or front-office managers, we’re here to cheer on practices as they take operations and care to the next level.