Summary

Primary responsibilities include coordinating and overseeing the delivery and pickup of rental equipment, supporting equipment preparation and documentation processes, and ensuring all assets meet operational, safety, and quality standards.

This position focuses heavily on administrative coordination, inspection reporting, and customer communication while supervising pickups and drop-offs conducted by drivers or technicians. The role also includes equipment inspections, documentation management, and ensuring accurate tracking of rental assets throughout the rental lifecycle.

What You Need (Requirement)

• Strong organizational, coordination, and time management skills.
• Strong mechanical and electrical aptitude.
• Superior customer service skills and solution-focused approach.
• Ability to work independently with minimal supervision.
• Valid G license with a clean driving record. AZ/DZ is considered an asset but not required.

What You’ll Do – The Role (Responsibilities)

• Coordinate and prepare rental equipment and accessories for delivery, pickup, and future use.
• Prepare, review, and maintain accurate rental documentation, including delivery, pickup, inspection, and service records.
• Oversee and coordinate equipment deliveries, pickups, setups, and teardowns to ensure work is completed safely, efficiently, and according to company standards.
• Provide customers with basic operating instructions and ensure satisfaction with delivered equipment.
• Inspect equipment upon return, document damage or discrepancies, and report findings to the Manager.
• Perform or coordinate basic repairs and maintenance on rental equipment as directed.
• Support the Manager by coordinating logistics for deliveries and pickups and assisting drivers and technicians with scheduling and loading/unloading activities.
• Ensure waste oil and coolant areas are kept clean and organized and that disposal documentation is maintained according to company procedures.
• Maintain consistent and professional communication with customers, addressing concerns and escalating issues as required.
• Assist with general administrative and operational tasks, including inventory tracking, warehouse coordination, and internal reporting.
• Perform other related administrative or operational tasks associated.

Working Conditions

• After hours On-Call – Required. Flexibility for emergency calls needed.
• Heavy lifting and physical exertion are required.
• Ability to work irregular hours / overtime.
• Full time position plus approved OT.
• Willing to work locally and throughout the Province of Ontario.
• In the case of a power outage or declared State of Emergency by any level of Government in Ontario, be available for work.

We Offer

• Comprehensive medical and dental benefits.
• Employer RRSP & DPSP matching program.
• Health & wellness spending accounts and Employee Assistance Program.
• Paid time off and statutory holidays.
• Tuition reimbursement and professional development opportunities.