Top Benefits
About the role
Position Type Permanent
If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.
As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.
Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.
Position Summary The Salesforce Team Lead is responsible for leading, coaching and managing a team of IT Salesforce professionals in software development. You will provide software development solutions to our business partners supporting our corporate objectives with state-of-the-art technology and methodology. In addition to leading projects, partnering with clients and developing recommended standards for software development in the organization, the Team Lead is also expected to perform hands-on Salesforce work. You will use your effective communication style and IT/Salesforce background to work with a variety of audiences to lead this team to excellence.
Key Responsibilities
- Providing guidance and direction to a team of developers and other Salesforce professionals for both day-to-day activities and project-related work;
- Providing people leadership, including: coaching, mentoring, objective setting, employee performance reviews, career development, employee engagement, onboarding and training;
- Working with the team, management, and business counterparts to achieve corporate and departmental goals;
- Developing and maintaining project schedules and releases while working collaboratively with other IT teams and business analysts;
- Building and maintaining positive relationships with various internal clients and external vendors;
- Analyzing and implementing process improvements;
- Managing requests and client expectations through prioritization and regular communication;
- Resource planning for both maintenance and project work;
- Evolving software development standards in the organization through recommendations, training, coaching, and advocacy; advising senior IT leadership and architects; ensuring software development standards are communicated and understood.
- Performing Salesforce tasks as required
Required Qualifications Education: Diploma or University degree in Information Technology or business administration or an equivalent combination of education and applicable experience
Work Experience 5+ years leadership experience.
3+ years as a Salesforce professional with proven leadership capabilities
Other Qualifications
- Knowledge of resource planning and scheduling on projects.
- Knowledge of MuleSoft is considered an asset;
- Excellent analytical, decision making and problem solving skills;
- Self-directed with a high level of personal accountability and responsibility; and
- Superior interpersonal and communication skills
Language Skills: Competence in English is essential. Bilingualism is considered an asset.
Leadership Accountabilities Values and Ethics : Is honest and transparent in dealing with issues
Engagement: Encourages collaboration and quickly finds common ground to resolve issues
People Management : Leverages skills and abilities to build a cohesive team to ensure consistency in front-line execution
Strategic Thinking: Strong analytical and problem-solving skills; strong customer service orientation
Action Management : Knows how to organize people and activities, understands how to separate and combine tasks into efficient workflow
Financial Management : Understands budgeting and cost control concepts
#CBM2
We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws . We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.
If you experience any technical issues throughout the application process, please email: Medavie.Recruitment@medavie.ca.
About Medavie
Medavie is a national health solutions partner and innovative leader in benefits management, health management, and healthcare delivery. Backed by the strength of a team of 8,200+ professionals, we’re committed to improving the wellbeing of Canadians so that every life can be lived to the fullest.
Medavie provides all-in-one private health insurance, public health administration, emergency medical services as Canada's largest contracted provider, as well as primary care, community health and mental health and addictions solutions, medical communications, and clinical training.
As a not-for-profit organization, we’re recognized for our investments in our employees as one of Canada’s Top 100 Employers, our community and social impact investments as one of Canada's Most Admired Corporate Cultures and certification as a Caring Company, as well as Rainbow Registered accreditation for our commitment to diversity and inclusion.
Top Benefits
About the role
Position Type Permanent
If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.
As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.
Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.
Position Summary The Salesforce Team Lead is responsible for leading, coaching and managing a team of IT Salesforce professionals in software development. You will provide software development solutions to our business partners supporting our corporate objectives with state-of-the-art technology and methodology. In addition to leading projects, partnering with clients and developing recommended standards for software development in the organization, the Team Lead is also expected to perform hands-on Salesforce work. You will use your effective communication style and IT/Salesforce background to work with a variety of audiences to lead this team to excellence.
Key Responsibilities
- Providing guidance and direction to a team of developers and other Salesforce professionals for both day-to-day activities and project-related work;
- Providing people leadership, including: coaching, mentoring, objective setting, employee performance reviews, career development, employee engagement, onboarding and training;
- Working with the team, management, and business counterparts to achieve corporate and departmental goals;
- Developing and maintaining project schedules and releases while working collaboratively with other IT teams and business analysts;
- Building and maintaining positive relationships with various internal clients and external vendors;
- Analyzing and implementing process improvements;
- Managing requests and client expectations through prioritization and regular communication;
- Resource planning for both maintenance and project work;
- Evolving software development standards in the organization through recommendations, training, coaching, and advocacy; advising senior IT leadership and architects; ensuring software development standards are communicated and understood.
- Performing Salesforce tasks as required
Required Qualifications Education: Diploma or University degree in Information Technology or business administration or an equivalent combination of education and applicable experience
Work Experience 5+ years leadership experience.
3+ years as a Salesforce professional with proven leadership capabilities
Other Qualifications
- Knowledge of resource planning and scheduling on projects.
- Knowledge of MuleSoft is considered an asset;
- Excellent analytical, decision making and problem solving skills;
- Self-directed with a high level of personal accountability and responsibility; and
- Superior interpersonal and communication skills
Language Skills: Competence in English is essential. Bilingualism is considered an asset.
Leadership Accountabilities Values and Ethics : Is honest and transparent in dealing with issues
Engagement: Encourages collaboration and quickly finds common ground to resolve issues
People Management : Leverages skills and abilities to build a cohesive team to ensure consistency in front-line execution
Strategic Thinking: Strong analytical and problem-solving skills; strong customer service orientation
Action Management : Knows how to organize people and activities, understands how to separate and combine tasks into efficient workflow
Financial Management : Understands budgeting and cost control concepts
#CBM2
We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws . We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.
If you experience any technical issues throughout the application process, please email: Medavie.Recruitment@medavie.ca.
About Medavie
Medavie is a national health solutions partner and innovative leader in benefits management, health management, and healthcare delivery. Backed by the strength of a team of 8,200+ professionals, we’re committed to improving the wellbeing of Canadians so that every life can be lived to the fullest.
Medavie provides all-in-one private health insurance, public health administration, emergency medical services as Canada's largest contracted provider, as well as primary care, community health and mental health and addictions solutions, medical communications, and clinical training.
As a not-for-profit organization, we’re recognized for our investments in our employees as one of Canada’s Top 100 Employers, our community and social impact investments as one of Canada's Most Admired Corporate Cultures and certification as a Caring Company, as well as Rainbow Registered accreditation for our commitment to diversity and inclusion.