Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

RESPONSIBILITIES:

A PROGRAM

• Know and respond to safety and health care needs of residents
• Act as a role model for all residents as reflected by appearance, behaviour and attitude
• Perform Prime Worker duties as assigned by Residential Manager
• Provide support for resident’s personal development as decided through individual program planning
• Supervise and assist residents with meal preparation and clean-up
• Administer medication as prescribed and according to policies and procedures
• Support resident involvement in leisure activities (Christian Education, bowling, special events, etc.)
• Complete Shift Reports and update Communication Book
• Maintain pertinent residential records
• Support family involvement with residents, site activities and special events
• Follow and promote the agency’s and site program goals and philosophy
• Liaise with transportation companies, day program staff, other professionals, families, etc.
• Ensure learning opportunities are provided using agency and community resources
• Track, compile, analyze and make recommendations based on resident data

B STAFF

• Maintain effective communication
• Assist in orientation as directed by Residential Manager
• Provide support and guidance to co-workers, placement students and/or volunteers and external agency staff
• Represent site residents and staff on committees and at other meetings as delegated by Residential Manager
• Attend and participate in meetings and staff development training at the discretion of the Residential Manager and Administration

C HOUSEHOLD ORGANIZATION

• Adhere to site menu plan and food restrictions
• Ensure the general site appearance is clean and tidy before the shift is completed
• Maintain and account for use of site and resident monies, TTC tokens, taxi chits and household supplies, etc.
• Complete daily household routines as required (cooking, groceries, laundry and cleaning, etc)

D HEALTH & SAFETY

• Comply with the provisions of the Occupational Health & Safety Act and regulations
• Adhere to agency’s Health & Safety Policies and program
• Complete daily walkthroughs/inspections of site as assigned
• Report/Complete and forward maintenance requisition forms to main office
• Report accidents/injuries/workplace hazards in a timely manner
• Responsible use of agency’s vehicles, equipment and property
• Follow the principles of nonviolent crisis intervention philosophy

E ORGANIZATIONAL

• Adhere to standards, policies, procedures, values & philosophy of TSA and Broadview Village
• Participate in meetings and in-service training, as required
• Make suggestions to improve efficiency, working conditions or procedures as applicable
• Represent the organization in a professional manner

Other duties as assigned.

NOTE: The position of Residential Counselor – Primary Responsibility may also encompass the designation(s) of

Prime Worker and/or, Counselor-In-Charge (CIC) as described below:

Designation: Prime Worker

A Attendance and participation in all program meetings and/or agency events as applicable

• Team Meetings
• Admission/Transfer/Discharge meetings
• Annual Open House
• Individual Program Plan Conferences
• Program Review Meetings (monthly) / PA Days
• Consultations with other professionals

B Completion and presentation of information for program related meetings

• Assessments
• Program Reviews and Data Summaries including graphs
• Individual Support Plan conference package
• Reports, applications and consents as required

C Development, implementation and evaluation of the Individual Support Plan (ISP) in consultation with the resident, Residential Manager, the site program team and other members of the ISP Planning Team

D Ensure the following for assigned residents

• Health Care appointments in accordance with Ministry and agency standards
• Support and/or coordination of day activities
• Leisure and vacation activities in accordance with resident preferences and needs
• Relationships with family, peers, friends, volunteers and others
• The purchase, suitability and maintenance of residents clothing
• A current inventory of residents belongings
• Responsible use and documentation of residents finances

Designation: Counsellor-in-Charge (C.I.C.)

Statement of Purpose:

The role of the C.I.C. is to oversee program needs in the absence of the Residential Manager

A SHIFT

• Direct, delegate, coordinate, organize and ensure the completion of shift responsibilities
• Ensure relevant information is communicated In the event of staffing shortage, C.I.C. is responsible for the coverage of the succeeding shift until back up staff can arrive.
• Ensure shift reports and program data are completed and incident reports are completed and forwarded to main office
• Ensure emergency procedures are followed

B HEALTH & SAFETY

PHYSICAL EFFORT/DEXTERITY REQUIRED: The performance of the job requires bending/twisting/lifting of 50 lbs, considerable walking; standing; writing; computer work; and light housekeeping.

WORK ENVIRONMENT: The incumbent’s work environment is typically in a group home facility.

The incumbent works under generally agreeable conditions, with the following exceptions:

• Exposure to dirt, bodily fluids, bodily waste

• Noise

• Dealing with angry and abusive people

• Verbal abuse

• Handling garbage

• Odours

EXPOSURE TO HAZARDS: The incumbent may be exposed to risk of minor to moderate injury or illnesses due to the following:

• Physical attacks by others (i.e., being attacked by a resident)

• Exposure to infectious diseases

• Exposure to toxic chemicals

• Exposure to bodily fluids

• Sharp objects

• Other dangerous situations

PRECAUTIONARY MEASURES: The incumbent must take the following precautionary measures (in addition to Health and Safety rules):

• Universal Precautions

• WHMIS Training

• First Aid/CPR certification

• Police/Criminal Reference Check – Vulnerable Sector Screening

• Nonviolent Crisis Intervention Training

Compensation:

The target hiring range for this position is $27.09 to $28.11 with a maximum of $29.13.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email

Recruitment.Accommodations@salvationarmy.ca

if you have a need for any accommodation and we will be pleased to discuss this with you.