Who you are

• Are you a dynamic sales professional with a passion for building client relationships and driving revenue growth?
• If you're driven, results-oriented, and thrive in a fast-paced environment, we want to hear from you!
• You have 5-10 years of Account Executive experience selling B2B SaaS solutions into Strategic and Enterprise accounts
• Proven track record of achieving and exceeding quotas
• Demonstrated experience prospecting and building pipeline in a competitive market
• Proven ability to sell into the C-Level and navigate complex cycles
• You thrive in a fast-paced environment and enjoy being a team player to those around you
• You have strong sales acumen, executive presence, effective time management and organization skills
• Prior experience in customer service automation and/or Generative AI sales is considered a plus
• You are open to travel for client visits

What the job involves

• Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone
• We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless
• Ada is an AI transformation platform and partner—combining strategic expertise with powerful AI agent management technology to accelerate businesses’ AI maturity to keep them ahead of the curve
• With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers more life to focus on what matters most to them
• At Ada, we see growth as a reflection of each individual owner’s personal growth. That’s why our values are rooted in driving progress and continuous improvement. If you’re ambitious and eager to grow, Ada could be the place for you
• We're seeking a talented Strategic Account Executive to expand our client base and deliver exceptional solutions to our valued customers
• Own the entire sales motion for Strategic accounts
• Manage and close expansion opportunities within your existing customer base
• Build and maintain a strong sales pipeline alongside Sales Development Representatives, achieving net-new business quotas
• Develop a territory plan that supports the successful execution and achievement of sales targets
• Accurately forecast quarterly results to Sales Leadership
• Collaborate closely with Customer Solutions Consultants to deliver impactful product demos to key stakeholders
• Become an expert on all things Ada and be able to effectively communicate our value proposition to all levels, including C-Suite executives

The application process

• Thank you for your interest in joining us at Ada
• Due to the high volume of applications, we will only contact candidates whose qualifications match closely to the requirements of the position
• We appreciate the time you have invested in learning more about us

Benefits

• Generous stock option plan
• Unlimited vacation
• Wellness account
• Extended health coverage
• Dental/optical/travel insurance
• Life insurance
• Employee and family assistance plan
• Flexible work schedule
• Digital first, fully remote with WFH budget
• In-house social worker
• Paid parental leave for Canadian and U.S. residents
• Development opportunities