Document and Records Strategist
Top Benefits
About the role
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
As a Document and Records Strategist, you will design, develop, implement and maintain the Business Unit (BU) records management program. In this position, you will provide accurate information to internal and external auditors, clients, external interested parties as well as guidance to all staff on Information Management. Primary duties include:
- Manage the BU Network Drives by creating or maintaining current network drives.
- Provide training, respond to questions, and liaise with Information Technology (IT) and Corporate records to set new best practice standards.
- Create Business Unit policies and procedures with respect to records management.
- Supervise Divisional/BU staff records program.
- Provide training to staff on the requirements for records management and retention while also ensuring training materials are up-to-date and accurately reflect the systems structures, financial requirement and project related coding.
- Oversee and coordinate records management projects, complete records, disposition, and complete analysis and investigation into records requests.
- Act as Access and Privacy Program Administrator (APPA - formerly FOIP PA) for the BU and coordinate the response to all Access to Information inquires.
Qualifications
- A completed 1-year certificate in records management and at least 5 years of experience in Records and Information Management; OR
- A completed 2-year diploma in records management and at least 3 years of experience in Records and Information Management.
- Experience in research, analysis, design, development and implementation of record/document management processes and systems such as Enterprise Content Management (ECM), specifically Content Server, is required.
- Experience using and designing libraries in Content Server/Physical Objects is required.
- Experience and knowledge using SharePoint Online and Microsoft Teams is an asset.
- Training on the Access to Information Act (ATIA) and Protection of Privacy Act (POPA) through Access and Privacy Service Alberta is an asset.
- Knowledge or experience in Windows Server Administration, such as folder tree design and Network Drive document and folder management, is an asset.
- Experience using Livelink/iRIMS/Content Management systems would be an asset.
- Experience and knowledge about data/records management international standards such as ISO International Standard and best practices about Provincial Archives policies would also be considered an asset.
- Success in this position requires the ability to multitask and meet deadlines with a high degree of efficiency, strong communication skills with the ability to present to small and medium size groups.
Working Conditions: Office environment with travel between various work sites is required.
Pre-employment Requirements
- Successful applicants must provide proof of qualifications.
Workstyle
- This position may be eligible to work from home for at least part of the time as one of several flexible work options available to City employees. These arrangements depend on the operational requirements of the role, employee suitability, and are subject to change based on operational needs and corporate direction.
Union: CUPE Local 38
Business Unit: Capital Planning & Business Services
Position Type: 1 Permanent
Location: Various
Compensation: Pay Grade 9 $40.18 - $53.76 per hour
Days of Work: This position typically works a 5 day
work week, with 1 day off in each 3 week cycle.
Hours of work: Standard 35 hour work week
Audience: Internal/External
Apply By: October 24, 2025
Job ID #: 312735
About City of Calgary
City of Calgary employees deliver the services, run the programs and operate the facilities that support a city of over one million people. If you are committed to public service, enjoy collaborating with others, and have a desire to learn and grow, join us and make a difference in the lives of Calgarians. We offer competitive wages, comprehensive health benefits and insurance, defined benefit pension plan, work-life balance, flexible work options, health-spending account, diverse and inclusive workplace, learning and development opportunities, wellness programs and more.
A common purpose guides all our choices and decisions - to make life better every day. We anticipate the future and are committed to fostering a culture of innovation, creativity and best practices. We are at our best when we take responsibility for our actions and work together for the benefit of the people of Calgary. Together we make Calgary a great place to make a living, a great place to make a life.
Make working for The City work for you, apply today at www.calgary.ca/careers.
To speak with a City recruiter, connect with Ashu Gandhi, David Fletcher or Jaci Spence-Eising on LinkedIn.
Document and Records Strategist
Top Benefits
About the role
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
As a Document and Records Strategist, you will design, develop, implement and maintain the Business Unit (BU) records management program. In this position, you will provide accurate information to internal and external auditors, clients, external interested parties as well as guidance to all staff on Information Management. Primary duties include:
- Manage the BU Network Drives by creating or maintaining current network drives.
- Provide training, respond to questions, and liaise with Information Technology (IT) and Corporate records to set new best practice standards.
- Create Business Unit policies and procedures with respect to records management.
- Supervise Divisional/BU staff records program.
- Provide training to staff on the requirements for records management and retention while also ensuring training materials are up-to-date and accurately reflect the systems structures, financial requirement and project related coding.
- Oversee and coordinate records management projects, complete records, disposition, and complete analysis and investigation into records requests.
- Act as Access and Privacy Program Administrator (APPA - formerly FOIP PA) for the BU and coordinate the response to all Access to Information inquires.
Qualifications
- A completed 1-year certificate in records management and at least 5 years of experience in Records and Information Management; OR
- A completed 2-year diploma in records management and at least 3 years of experience in Records and Information Management.
- Experience in research, analysis, design, development and implementation of record/document management processes and systems such as Enterprise Content Management (ECM), specifically Content Server, is required.
- Experience using and designing libraries in Content Server/Physical Objects is required.
- Experience and knowledge using SharePoint Online and Microsoft Teams is an asset.
- Training on the Access to Information Act (ATIA) and Protection of Privacy Act (POPA) through Access and Privacy Service Alberta is an asset.
- Knowledge or experience in Windows Server Administration, such as folder tree design and Network Drive document and folder management, is an asset.
- Experience using Livelink/iRIMS/Content Management systems would be an asset.
- Experience and knowledge about data/records management international standards such as ISO International Standard and best practices about Provincial Archives policies would also be considered an asset.
- Success in this position requires the ability to multitask and meet deadlines with a high degree of efficiency, strong communication skills with the ability to present to small and medium size groups.
Working Conditions: Office environment with travel between various work sites is required.
Pre-employment Requirements
- Successful applicants must provide proof of qualifications.
Workstyle
- This position may be eligible to work from home for at least part of the time as one of several flexible work options available to City employees. These arrangements depend on the operational requirements of the role, employee suitability, and are subject to change based on operational needs and corporate direction.
Union: CUPE Local 38
Business Unit: Capital Planning & Business Services
Position Type: 1 Permanent
Location: Various
Compensation: Pay Grade 9 $40.18 - $53.76 per hour
Days of Work: This position typically works a 5 day
work week, with 1 day off in each 3 week cycle.
Hours of work: Standard 35 hour work week
Audience: Internal/External
Apply By: October 24, 2025
Job ID #: 312735
About City of Calgary
City of Calgary employees deliver the services, run the programs and operate the facilities that support a city of over one million people. If you are committed to public service, enjoy collaborating with others, and have a desire to learn and grow, join us and make a difference in the lives of Calgarians. We offer competitive wages, comprehensive health benefits and insurance, defined benefit pension plan, work-life balance, flexible work options, health-spending account, diverse and inclusive workplace, learning and development opportunities, wellness programs and more.
A common purpose guides all our choices and decisions - to make life better every day. We anticipate the future and are committed to fostering a culture of innovation, creativity and best practices. We are at our best when we take responsibility for our actions and work together for the benefit of the people of Calgary. Together we make Calgary a great place to make a living, a great place to make a life.
Make working for The City work for you, apply today at www.calgary.ca/careers.
To speak with a City recruiter, connect with Ashu Gandhi, David Fletcher or Jaci Spence-Eising on LinkedIn.