About the role
Salesforce Administrator – Remote (Canada) The Select Group's client is seeking a Salesforce Administrator to join its Strategy & Insights team. As the business continues to grow, there is an increasing need for dedicated Salesforce support across key sales enablement platforms. This role will play a critical part in stabilizing the Salesforce environment, enhancing tool efficiency, and supporting planned enhancements aligned with SMB growth initiatives.
The Strategy & Insights team supports internal sales teams and channel partners by ensuring their CRM and sales tools are optimized, reliable, and aligned with business objectives. The Salesforce Administrator will be responsible for daily system operations, supporting integrated tools such as Gong, Distribution Engine, and RingCentral, and contributing to platform improvement efforts.
Must Have Skills
- 3–5+ years of experience as a Salesforce Administrator in a B2B or sales ops environment
- Proficiency in Salesforce declarative tools (Flows, Custom Objects, Reports, Dashboards)
- Experience supporting sales enablement platforms (Gong, Distribution Engine, RingCentral)
- Strong organizational and problem-solving skills; multitasking in fast-paced settings
- Excellent communication skills when working with cross-functional, non-technical teams
- Salesforce Administrator Certification
Nice To Have Skills
- Experience supporting SMB teams, partner/dealer channels, or telecom operations
- Previous telecom experience
- Exposure to Salesforce Agent Force or AI-enabled CRM tools
Day-to-Day Responsibilities
- Perform ongoing Salesforce administration: configure flows, validation rules, page layouts, access controls, reports, and dashboards
- Maintain and troubleshoot integrated tools (Gong, Distribution Engine, RingCentral)
- Prioritize and support day-to-day operational needs and enhancement requests
- Document workflows, configuration changes, and SOPs
- Assist with testing and rollout of Salesforce updates or features that impact SMB sales
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
72780
About The Select Group
The Select Group (TSG) is a privately held technology consulting firm headquartered in Raleigh, North Carolina. Since 1999, we’ve been at the forefront of delivering end-to-end consulting services to clients across diverse industries including Communications, Consumer and Industrials, Energy and Utilities, Federal, Financial Services, Healthcare, and Technology, throughout the U.S. and Canada. We help you solve your toughest challenges, inspire digital innovation and drive meaningful results.
We are committed to supporting your needs, helping you to address ever-evolving trends across various industries. Our service areas—Cloud & Infrastructure, Cybersecurity, Data & AI, Digital Transformation, Learning & Development, and Project Management & Agile—are designed to create long-term success by aligning with your business goals and advancing to meet future demands.
About the role
Salesforce Administrator – Remote (Canada) The Select Group's client is seeking a Salesforce Administrator to join its Strategy & Insights team. As the business continues to grow, there is an increasing need for dedicated Salesforce support across key sales enablement platforms. This role will play a critical part in stabilizing the Salesforce environment, enhancing tool efficiency, and supporting planned enhancements aligned with SMB growth initiatives.
The Strategy & Insights team supports internal sales teams and channel partners by ensuring their CRM and sales tools are optimized, reliable, and aligned with business objectives. The Salesforce Administrator will be responsible for daily system operations, supporting integrated tools such as Gong, Distribution Engine, and RingCentral, and contributing to platform improvement efforts.
Must Have Skills
- 3–5+ years of experience as a Salesforce Administrator in a B2B or sales ops environment
- Proficiency in Salesforce declarative tools (Flows, Custom Objects, Reports, Dashboards)
- Experience supporting sales enablement platforms (Gong, Distribution Engine, RingCentral)
- Strong organizational and problem-solving skills; multitasking in fast-paced settings
- Excellent communication skills when working with cross-functional, non-technical teams
- Salesforce Administrator Certification
Nice To Have Skills
- Experience supporting SMB teams, partner/dealer channels, or telecom operations
- Previous telecom experience
- Exposure to Salesforce Agent Force or AI-enabled CRM tools
Day-to-Day Responsibilities
- Perform ongoing Salesforce administration: configure flows, validation rules, page layouts, access controls, reports, and dashboards
- Maintain and troubleshoot integrated tools (Gong, Distribution Engine, RingCentral)
- Prioritize and support day-to-day operational needs and enhancement requests
- Document workflows, configuration changes, and SOPs
- Assist with testing and rollout of Salesforce updates or features that impact SMB sales
TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
72780
About The Select Group
The Select Group (TSG) is a privately held technology consulting firm headquartered in Raleigh, North Carolina. Since 1999, we’ve been at the forefront of delivering end-to-end consulting services to clients across diverse industries including Communications, Consumer and Industrials, Energy and Utilities, Federal, Financial Services, Healthcare, and Technology, throughout the U.S. and Canada. We help you solve your toughest challenges, inspire digital innovation and drive meaningful results.
We are committed to supporting your needs, helping you to address ever-evolving trends across various industries. Our service areas—Cloud & Infrastructure, Cybersecurity, Data & AI, Digital Transformation, Learning & Development, and Project Management & Agile—are designed to create long-term success by aligning with your business goals and advancing to meet future demands.