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Front Desk Attendant - BCE

Fort McMurray, AB
Mid Level
Full-Time

About the role

Buffalo Catering Employees LP is looking to fill a position for aFront Desk Attendantfor our remote accommodations worksite. The Front Desk Attendant works as a member of the Front Desk Team to achieve overall performance goals identify opportunities and maintain an efficient, effective work environment. Reporting to the designated Supervisor, the successful candidate will work 20 days on and 10 days off rotation, which may include days, nights, weekend shifts, and statutory holidays.

Key Responsibilities

  • Process registrations, departures, and respond to guest inquiries in a timely and professional manner
  • Demonstrate and promote a strong commitment to providing the best possible experience for our guests, managers, and staff members
  • Communicate to the management team any guest concerns or challenges
  • Operate in accordance to established policies, procedures, and quality standards
  • Maintain an organized and clean work area Assist in other areas of operations as needed

Qualifications

  • 1-2 years’ hotel experience working in a front desk capacity
  • Ability to meet deadlines (email, telephone inquiries, and guest inquiries)
  • Strong computer skills with Microsoft Office programs and Hotel reservation systems such as Innfinity
  • Must be willing to work shift work, 24hr desk
  • Ability to work independently with little supervision
  • Ability to multitask and work in a fast-paced environment
  • Possess a positive, friendly and professional attitude
  • Ability to work well with peers in a group environment
  • Excellent oral and written communication skills
  • Excellent organizational and time management skills
  • Proven ability to solve problems

Buffalo Catering Employees LP is committed to the principle of employment equity. We welcome diversity and encourage all who are qualified to express their interest.

About Civeo North America

Hospitality
1001-5000

Civeo (NYSE:CVEO) provides productive, balanced lifestyles for those who live and work away from home. As one of the world’s largest integrated providers of workforce accommodations, we bring the extensive experience of owning and/or operating over 32,000 rooms across properties in Canada, Australia and the U.S.

For over 40 years, Civeo has refined its scalable approach to housing hundreds or thousands of workers at a time for both long-term and temporary solutions. Our full suite of accommodation services also includes catering, facility management, water systems and logistics services. Our belief is that a well-rested guest with a balanced lifestyle will be more productive at work – making your accommodations provider a key partner in the success of your operation.

Our properties are the next best thing to home – safe, comfortable and efficient living environments where guests can rest and recharge.

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